State: Washington Clear all filters (45 of 1629 reviews match)
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1.0
Details

Update by user Sep 26

After speaking with the escalating department, I was told in so many words "too bad". In other words they were not willing to honor the promotion deal.

I hope there will be a class action law suit against Chase.

They should not be able to misrepresent like this. I...

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Review
#1636741 Review #1636741 is a subjective opinion of poster.
Cons
  • Totally dishonest
  • Poor service
  • Fraudulent advertising
Reason of review
Not as described/ advertised
Loss
$300
Preferred solution
Deliver product or service ordered
Tags
  • No Customer Solution Or Resolutio
1.0
Details
My trip To Cabo has been great with one big exception! Chase bank has done everything in their power to ruin it for me! Before I left Seattle, they sent me an email saying” no need to tell us that you are heading to Mexico, we already know and we won’t shut your cards...
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2 comments
Anonymous
#1762589

Chase bank is full of CRAP any anyone who thinks that they are a good bank must be either working for them or getting part of the take from the THEFT that Chase bank does on a daily basis. Do you use Chase bank anonymous or are you just as CROOKED as the bankers.

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Review
#1606428 Review #1606428 is a subjective opinion of poster.
Service
Chase Bank Banking Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
Well Horrible experience, If I can give in -ve I will give it. They dint open my checking account in a proper way (Either the person who opened my account did not know how to open for non immigrant or Chase S/W is wrong) and chase bank deduct $72 as tax withholding...
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1 comment
Anonymous
#1476900

You're mad at the wrong people. The bank doesn't just put a tax hold on your account.

The IRS would have had to have had a request that they placed on the account, the bank is just complying with the legal system and taking it out. If you want your money back, you're going to need to contact the IRS and find out why they placed that hold on the account, and what you need to get it back.

Review
#1226162 Review #1226162 is a subjective opinion of poster.
Product
Chase Bank Checking Account
Reason of review
Poor customer service
1.3
Details
I have been banking at the Chase in Snohomish WA for 25 years. Opened account when it was WA. Mutual. Last month my Father passed away and lives out of state. My driver's license expired while out of state caring for him. I returned home Wednesday night went to my...
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Review
#1222626 Review #1222626 is a subjective opinion of poster.
Product
Chase Bank Cash Deposit
Reason of review
Order processing issue
1.0
Details
Every month, they send us junk mail addresses to "Our Neighbor". Every month, I give them a call, asking them to take the address of their list. Every month, nothing changes and they just keep on spamming us. A legitimate business would stop sending you cr*p you don't...
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Review
#1202348 Review #1202348 is a subjective opinion of poster.
Service
Chase Bank Customer Care
Cons
  • Spamming
Reason of review
Poor customer service
Loss
$100
Preferred solution
Stop sending out letters to "Our Neighbor"
2.3
Details

Update by user Jan 12, 2018

I went to the Local Chase Branch Manager and had a 25 minute discussion about what had happened when the checking/savings account was open. The manager did not want to change anything. It took persistent repeating of the facts before there was an agreement to pay the...

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Resolved
Review
#1167027 Review #1167027 is a subjective opinion of poster.
Product
Chase Bank Coupon
Pros
  • Direct deposite went through ok
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$200
Preferred solution
Full refund
Tags
  • new customer
1.0
Details
I GOT A COUPON FOR OPENING A SAVINGS ACCOUNT. WENT TO FOUR BRANCHES NONE COULD DO IT BECAUSE YOU HAVE TO HAVE APPOINTMENT. I WORK LIKE MOST PEOPLE 8-5 WITH A LUNCH AT11.30 TO 1. ASKED TO MAKE AN APPOINTMENT FOR THAT TIME . THAY TOLD ME NO THATS WHEN THAY GO TO LUNCH....
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1 comment
Anonymous
#1361614

Avoid all monster mega banks and go to a small local bank or better yet, a credit union.

Review
#1089397 Review #1089397 is a subjective opinion of poster.
Service
Chase Bank Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Chase Bank Account Review

Called Chase, went thru description, said i was getting transferred, but call was dropped. Called back, transferred twice. Slate incompetent tells me to call back. Horrible support.
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Review
#918195 Review #918195 is a subjective opinion of poster.
Product
Chase Bank Account
Reason of review
Poor customer service

Short Review on July 25, 2016

1.0
Details
"Chase bank's business model depends on fraud.". Catherine Austi Fitts.
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Review
#888628 Review #888628 is a subjective opinion of poster.

Contact Chase Bank Customer Service

Website:
Mailing Address:
Card Services P.O. Box 15298
Wilmington, Delaware 19850
United States
Phone:
(800) 432-3117
All Chase Bank Contacts

Chase Bank Products and Services Reviews

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Chase Bank Checking Account Review

1.0
Details
Chase Bank review - Simple Review #1469150715
Worst bank. These people are holding my available balance and wont let me withdraw any money from my checking account that has an available balance of $4,396.00.
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Review
#886525 Review #886525 is a subjective opinion of poster.
Product
Chase Bank Checking Account
Cons
  • No access to my account where there is funds available
  • Put a hold on my available funds
  • No help at all
Reason of review
Problems with payment