Chase bought WaMu and later changed my 10 yr old WaMu checking account policy and remove my overdraft protection without telling me! And when trying to discuss it with anyone my concerns are down played.
This is only one of several situations.
They have very poor customer help on 800#.
Most recently they ruled in favor of an illegal bank card usage, I contacted them immediately my credit card had been used online. Instead of caring, they canceled my card without telling me, then assisted criminals in getting my money, and told me " there was nothing I could do about it"! I had to threaten- and did- file a complaint at BBB. Called the news.
They eventually returned my money.
I never had service like this with WaMu.
Time for everyone to change to community banks.
Review about: Chase Bank Checking Account.