I asked them to stop payment on a website that was a scam. They said they would, but did not.
I got charged 99.99 for something I did not order. I called, talked to Jeramy, asked him to make sure I was not charged again from that website. He agreed, but when I was charge the same amount, from the same website the following month, he (jeramy, again) said it was my problem. He was very rude to me, and would not let me talk to a manager.
I will not ever deal with Chase bank again. Especially Jeramy.