Chase Bank Dallas, TexasComplaints and Reviews

Submit ›
or
1.6 Based on 288 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Convenience 4
    • Internet 3
    • Having atms everywhere 2
  • Customers don't like
    • Poor customer service 45
    • Unethical business practices 31
    • poor Customer service 9
Advanced
search
loading...
More Less

I received an email from chase 7-12-16 it stated that they had not charged me for a purchase from 5-13-16 i called the 800 number they said i would be charged but they could'nt tell me what. The email stated that if money wasnt in the account to cover it i would be charged an overdtaft fee after 7-29-16 im on social security and get paid on the 3rd.

Add comment

I called inquiring about a credit increase on my Slate credit card. The Customer service rep informed me that my credit would have to be pulled when I ask whether it would be a soft or hard hit I was told to call one of the credit bureaus and ask them. Huh! When I told him I didnt understand what why he could not give me the information . He repeated the information to me very slowly as if I was a total *** . Then I asked the million dollar... Read more

Was this review helpful? 0 0

Chase is trying to take 1500 from my account after I deposit it. Please anyone contact me mr Trayshon carter about this matter Read more

Was this review helpful? 0 0

Chase reduced my credit card limits and reduced my overdraft protection account from $1,000 to $250 when I filed unemployment. Texas Unemployment uses Chase Debit Cards. I believe that Chase looks to see if you bank with Chase when they issue for the Texas Employment Commission. I've banked with Chase for over 30 years and NEVER ever had any problems until I filed unemployment and Chase issued the debit card. I also had my debit card to my... Read more

Was this review helpful? 0 3

The Chase Bank in New Braunfels tx on Walnut is rude, slow in the drive thru and the fees r crazy. The drive through takes thirty minutes...they were chatging me 9.00 to cash my check when it was suppose to be 6. When i complained i was told i was incorrect and since they dont do receipts for cash transactions i was sol. Shady bank and practices.

Add comment

I applied for a job there, was passed up, and the job was given to a high school drop out over me, Therefore I can imagine why there are so many problems with their loans. If you had a loan foreclosed on, I suggest requesting an open records request and inquire on the employee Qualifications. The state mandates that to work for a mortgage banker , you at least have a high school diploma. I have complained to the higher ups and they rather ignore... Read more

Was this review helpful? 1 1

Number one if you have money in your bank account,Chase does not care how many times you use your ATM card.Number two I have never heard of a temp ATM card that Chase has for any reason and I have had a Chase Bank Account for many year's.Third your daughter should be happy that Chase Bank is monitering her account because their are people out their who does Steal other people 's account information and Use this information for their own... Read more

Was this review helpful? 0 0

Are you on some type of Meds?The easiest thing to have done ,Was to have the money sent to your own Bank.Chase will conduct business with you right,But if you are not a Chase Customer you should be charged for the transation but they do not require you to open an Account with their bank.There is something very wrong with this Post.I am a Chase Bank Customer OK.At know time has anyone including myself ever had a problem with receiving any type of... Read more

Was this review helpful? 0 0

First of all where do you get off calling this young lady a Girl?And second I have never entered into a Chase Bank where their is only one teller.If you disrespect other's,I guarantee you they will disrespect you.I assume you are an elderly person with lot's of time on your hand's.I suggest you get up early and Go to the bank when it first open's,Then you will not have this problem.Everyone know's that it take's time to complete an... Read more

Was this review helpful? 1 1

First of all i have had only one previous problem with J P MORGAN CHASE BANK and That was about 5 year's ago.This problem occured when J P MORGAN CHASE BANK allowed someone to come into their bank and Change my account .They got as far as changing my address before they were asked for I.D.I never actually go inside the bank unless i have some type of business to take of of.So when i went to the bank i went thru the drive thru as i usually... Read more

Was this review helpful? 4 2
Did not find what you were looking for?
 
×
You are reading about Chase Bank.
Filing a new complaint about
×