I was overcharged by a customer of Chase Bank and was issued a check for $100.00 by mail in Bullhead City, AZ.. I took the check into the branch it was drawn on and they told me they would charge me $10.00 to cash their check since I was not a Chase member no longer.
They told me to take it to my own bank to cash even though my bank was 1200 miles away. I did pay off a mortgage and a car loan in the past through Chase, but believe me, I will no longer do ANY business with Chase or their associates.
I am a self made millionaire and will bury money in jars before I put anything in their bank. And yes, I did speak to the manager who appeared to still be in high school.
Product or Service Mentioned: Chase Bank Check Cashing.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I didn't like: Poor customer service.