Update by user Jul 23
My daughters account is connected to mine. She was at work and couldn't use her card for lunch at work so I had to go take her some lunch. She was so confused and frustrated about why she couldn't use her card.
Original review posted by user Jul 23
I went into the branch in Merrillville Indiana by the mall (2 other branches I like closed down) because of an insufficient funds problem. Me and the manager exchanged words .
Tried to use my debit card and its blocked.
customer service says I will get a letter telling me Chase is cutting their ties with me and closing my account. I will be visiting the Attorney Generals office; talking to 7 on your side and good ole social media!!!
Product or Service Mentioned: Chase Bank Account.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Chase Bank Pros: Been with them since 2008, Multipe branches.
Chase Bank Cons: Branch is no longer open that i had a relationship with.