Chase Bank Reviews

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Let me reiterate that Chase has horrible customer service in this area. When I called two days after my father's death to close his credit card--long before I had court papers appointing me as personal representative--they were happy to do so. They also, without...
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49 comments
#2054883

Chase has also screwed me numerous times.

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ID
#945027 Review #945027 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Product
Chase Bank Account
Cons
  • Customer service and practices
Reason of review
Poor customer service
Loss
$94000
Preferred solution
Deliver product or service ordered
New Reviewer

Closing my account

Chase and I are having issues. I believe I made a mistake. And there also holding my Soc.Security check. Don't you think they would have the *** time to call me instead of holding my money to pay my bills with.. I am not doing well here. They let me down. I'm just a nobody to them. I admit if I made a mistake let work it out instead of avoiding me. Please help me. Sincerely. Edward L Horn 330 390 ****
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ID
#2980178 Review #2980178 is a subjective opinion of poster.
Location
Newark, Ohio
Loss
$1167
Preferred solution
Let the company propose a solution

Chase sold my visa credit card to a in unknown master card bank with out noticed to me by mail email or phone call

Dont contact me anymore. I dont want to be reminded of the Betrayal Of chase Manhattan and their greed.

User's recommendation: Do not do business with banks like Chase Manhattan ,Bank Of America, US. Bank or any bank that will take your money and give grief and stress and no service.

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ID
#2970297 Review #2970297 is a subjective opinion of poster.
Location
Hot Springs, Montana
Preferred solution
Apology
New Reviewer

I'm still waiting for my debit card to arrive

I lost my chase card like 8 days ago and I reported but Im still waiting for card to arrive can you please let me know if you already send it thank you.
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ID
#2970285 Review #2970285 is a subjective opinion of poster.
Location
Miami, Florida

Customer Service

I was notified to contact Chase regarding a credit application because of an extended alert on my credit file. On 10/13/2021@***1:am to 148pm, I am still waiting fro verification. 7 minutes turn to 40 mins. 50 mins turn to 2hrs and 30 minutes. 10 minutes turn to 50 minutes and counting. If you dont have an establish account already, the customer service wait time is horrendous. Trying to apply for an Amazon credit card has become a horrendous practice of potential customer care or lack of.

User's recommendation: Think twice.

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ID
#2966788 Review #2966788 is a subjective opinion of poster.

BAnk one Was not bought by chase and theladyi talked to and gave her all my personal banking numbers

I pray my info is not used by yaws Indian employees .... ....................................................................................

User's recommendation: Do not use the automated help, they are in India, no offence.

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1 comment
#2076018

You sound like a dumb hillbilly

ID
#2961074 Review #2961074 is a subjective opinion of poster.
Location
Little Rock, Arkansas
New Reviewer

They won't release my government check

They keep sending me to someone else to talk too. I need answers. The truth would help I don't know what to do, my bills are do.
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ID
#2960611 Review #2960611 is a subjective opinion of poster.
Location
Newark, Ohio
Cons
  • Still waiting for answer on my contract
Preferred solution
Full refund

Chase bank sold my AARP CHASE VISA TO A SECOND PARTY

The fact that Chase did not inform me that they were selling my credit card to a second party. It has caused me great stress and embarrassment. When I tried to buy products with that card and it was denied multiple times in multiple companies. I thought Chase was the bank that I wanted to move to. I have no Faith in Chase bank that they would do as they have said and protect me and my financial security. I will never ever do business with Chase Bank in the future ever. There should be laws to protect the people involved in their banking practices.

User's recommendation: Do not use Chase Bank for any reason!

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ID
#2950731 Review #2950731 is a subjective opinion of poster.
Location
Hot Springs, Montana

Closed my account for fraudulent activity.

Mind you I deposited this check.in Newark Ohio at the atm teller at aprox 2pm I had too much in the cart so we took our time. .the way I see this coning.down is Chase dragging there feet I've been 9n the phone gfor days trying to get an answer ,so from now on I'll get up earlier And go ti thethe famned old vsttotyi .

User's recommendation: Go somewhere.else.

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ID
#2935098 Review #2935098 is a subjective opinion of poster.
Location
Columbus, Ohio

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Verified Reviewer
New Reviewer

I didn’t seem off for no Chase Card

Some keep calling me from saying they have a chase card in my name wanting me to send my address so they cand seen it to me I live in Greensboro North Carolina they are in Chicago
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ID
#2932673 Review #2932673 is a subjective opinion of poster.
Location
Winston Salem, North Carolina
Preferred solution
Let the company propose a solution
New Reviewer

Lost card

Cannot get out of your phone tree bad customer service. Needing 100 symbols. Typical I need to report a lost card and Im getting no customer service

User's recommendation: Answer your phone.

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ID
#2932298 Review #2932298 is a subjective opinion of poster.
Location
Vallejo, California

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New Reviewer

Chase wont release my funds

So my bank account was closed due to suspious activity, and there was 1000 in my account. The nearest chase bank is two hours away and they needed me to verify my id or they said they would mail my check. This is all back in jan 2021. So months and no word then when i call im told i have to verify my address in person, and even if i drive the 2 hours they still have to mail my check? This all is ridiculous and i want my money
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ID
#2931302 Review #2931302 is a subjective opinion of poster.
Pros
  • Mone
Cons
  • Being treated without regard
  • Employees
Loss
$1000
Preferred solution
Apology
New Reviewer

Fraud

Update by user Oct 01, 2021

I have 2 kids a aingle mom this is horrible and need resolved

Update by user Oct 01, 2021

Upset

Original review posted by user Oct 01, 2021
My account keeps getting 600 or more negitive from a source ive never used This is the 3rd time im so upset
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ID
#2924148 Review #2924148 is a subjective opinion of poster.
Product
Chase Bank Website
Pros
  • Credit cards
Cons
  • Acknowleding their mistake
Loss
$600
Preferred solution
Full refund
New Reviewer

Problems with chase bank

Truly the worst large bank in the USA. 1) after never charging me for blank checks, they now charged me what amounts to $1.33 a blank check. 2) after closing an investment account, they will not remove the userid and password for that account thereby setting up a security risk. I have more issues with chase, but no room to post here

User's recommendation: avoid chase bank.

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ID
#2900394 Review #2900394 is a subjective opinion of poster.
New Reviewer

Fraud

I had $2,000 stolen from my checking account. Bank admitted it was fraud but would not refund the money.

User's recommendation: Your money is not safe.

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ID
#2898500 Review #2898500 is a subjective opinion of poster.
Product
Chase Bank Checking Account
Loss
$2
Preferred solution
Full refund
New Reviewer

I could tell you this I'm about to change Banks I'm very disappointed in bank

First off they never fix my on line banking 2 I always have money coming up missing out of my account when I know I have money in there
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ID
#2895795 Review #2895795 is a subjective opinion of poster.
Location
Dallas, Texas

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