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Most helpful review
2.0
Details
Let me reiterate that Chase has horrible customer service in this area. When I called two days after my father's death to close his credit card--long before I had court papers appointing me as personal representative--they were happy to do so. They also, without...
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34 comments
Prisilla
#1764016

I have nothing but bad experiences with Chase bank They truly are *** Numerous times I have had to dispute charges Only to receive nothing but grief and *** Going again thru trying to get refund for a product that I ordered online Never received it Filed complaint with USPS States package is lost Gave all of this information to Chase bank Still nothing and more repeatedly *** From them And still waiting for refund

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Review
#945027 Review #945027 is a subjective opinion of poster.
Product
Chase Bank Account
Cons
  • Customer service and practices
Reason of review
Poor customer service
Loss
$94000
Preferred solution
Deliver product or service ordered

NEVER BANK HERE | Chase Bank review

1.0
Details
THE WORSE BANK I HAVE DEALT WITH IF I NEW THIS BANK WAS TIED TO MY AMAZON CARD I WOULD NEVER GOTTEN THE CARD THEY TRULEY DONT DO THERE JOB
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Review
#1753326 Review #1753326 is a subjective opinion of poster.
Pros
  • 0000000000000000000000000000000
Reason of review
Problems with payment
Loss
$25
Preferred solution
REFUND THE LATE FEE
1.1
Details
At this point I am convinced that Chase Bank is practicing fraudulent business practices. I was supposed to receive my bonus at the end of three months and never did. When I got in touch with the branch they told me that they saw that the offer had been redeemed but...
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Review
#1746881 Review #1746881 is a subjective opinion of poster.
Service
Chase Bank Banking Service

I want to cancel my amazon credit Visa card | Chase Bank review from Waterbury, Connecticut

I want to cancel my amazon Visa card
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Review
#1743344 Review #1743344 is a subjective opinion of poster.
Product
Chase Bank Credit Card
Pros
  • Website
Cons
  • I would have had to wait up to one hour for help
  • Being lied to and accused of doing the fraud
Tags
  • Disinformation
1.0
Details
My 35 year old son passed unexpectedly last summer, unmarried and intestate. He had many accounts, USAA, Wells Fargo, BofA, Coinbase, Chase and others I am still trying to track down. According to California law, in order to avoid probate costs and simplify the estate...
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1 comment
Anonymous
#1786902

No, they want you to do what they want you to do. If you want the money, you have a choice.. Keep sending them what probably amounts to a cut 'n paste you don't understand, whine all over the place or put in the work.

Review
#1722235 Review #1722235 is a subjective opinion of poster.
Cons
  • Incompetent
Reason of review
Poor customer service
Loss
$50
Tags
  • No Customer Solution Or Resolutio

ANY OTHER RENTAL CAR COMPANY | Chase Bank review from Goodyear, Arizona

1.0
Details
FOX RENTAL CAR horrible customer service with no phone number to speak with a customer service representative regarding the continuing nagging $15, $21, or $32 dollar charges after the return of the automobile. Charges are related to administration fees. DO NOT RENT FROM FOX CAR RENTALS!!! NEVER!!!
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Review
#1711534 Review #1711534 is a subjective opinion of poster.
1.0
Details
I spoke with Jason Tiller at Chase for a couple weeks on several occasions about taking a equity line out on an investment property. Most banks won't do that but he said no problem. I requested that he double check and make sure he could do that. He want and checked...
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Review
#1701296 Review #1701296 is a subjective opinion of poster.
In short, they closed out my dispute case based on a false statement. My card was compromised around the time this transaction took place. I reported a few other transactions as fraudulent, but not the one I'm disputing. In fact i called the dispute department...
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Review
#1699910 Review #1699910 is a subjective opinion of poster.
Product
Chase Bank Credit Card
Cons
  • Lies
Reason of review
Problems with payment
Preferred solution
Full refund
1.0
Details
On 11/1/19 I received a call from someone who identified himself as a Chase representative he told me that thought there could have been suspicious activity on my account regarding a scheduled payment on bill pay. I explained that it was me that I set it up to pay my...
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Review
#1699672 Review #1699672 is a subjective opinion of poster.

Chase is a joke | Chase Bank review

1.0
Details
Giving the run around on accounts. Every time go to see banker the over hour wait line is ridiculous. Manger is rude and doesn’t even know how to do her own bankers job.
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Review
#1696517 Review #1696517 is a subjective opinion of poster.
Product
Chase Bank Account
Cons
  • Rude manager
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Contact Chase Bank Customer Service

Website:
Mailing Address:
Card Services P.O. Box 15298
Wilmington, Delaware 19850
United States
Phone:
(800) 432-3117
All Chase Bank Contacts

Chase Bank Products and Services Reviews

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Latest Question

Chase Bank Questions
1.0
Details
Here's the story I have to tell about Chase Bank. I open an account as a new customer with them online, deposit a check and I think that everything is great. After they put a hold on my check for 4 days which I understand because I'm a new customer the funds finally...
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Review
#1695016 Review #1695016 is a subjective opinion of poster.
Service
Chase Bank Online Banking
Cons
  • Refusal to take accountability for their errors
  • Lack of any reasonable solution
  • Customer service is horrendous
Reason of review
Bank Chase refuses to unlock my account
Preferred solution
I want my money out of this account. All I want to do is transferred to another bank.
Tags
  • Poor Busines Ethics