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I went in to open an account for a disabled lady (53 years old. She had a massive stroke at age 29 and just had a hip replacement the week before and was an inpatient at a rehab center. Her ex-husband sends life time spousal support due to her having a career ending...
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2.3
I liked
  • Direct deposite went through ok
I didn't like
  • Poor customer service
#1167027
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I have a business account with Chase for several years. Recently my checking account was compromised thru my debit card with some fraudulent charges. At the time I was away on holidays out of the country. I immediately contacted Chase and notified them of unauthorized...
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h.kitchener
h.kitchener

You have encountered a major reason for not using a debit card. Once your money is gone, you are at the mercy of the bank to refund it, if they do so at all. With a credit car...

1.8
#1166982
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In May i did change $3000 from $20 bills to $100 because i was going vacation. I did not count the money in the bank because it was so busy. After i Landed in my destination i was chocked to discover that i am missing $300 from the $3000. I called the bank and Ms...
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#1166806
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Chase Bank - Money deposited that did not get in my credit card

Chase Bank
#1156638
1.5
Details
Hi, my name is Julio Deleon I would like to know if I can still complaints on something that happens to me at the end of June . The problem is I deposited almost 6,000 dollars for my credit card in one of the Chase bank branch'machine s I printed out a receive but I can not founded yet I noticed that I owe a lot of money and the money I used to pay my card did not appear in my statement
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Chase Bank - Cash deposit Restricted my account

Chase Bank
#1148713
1.0
Details
I made cash deposits with my deposit slips into my account in the night drop. Only a couple and under $100. Business related. They closed my account, returned my paycheck ACH and would not let me access my oun funds in my own account either by card or in person at the branch. Caused me returned item fees they would not reimburse.
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Chase Bank - Terrible bank not happy

Chase Bank
#1144888
1.0
Details
They haned my money to somebody else without checking there driver's license terrible bank not happy at all
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Chase Bank - Rudy Moya was excellent !

Chase Bank
#1124559
Mr.Moya is the best, he took care of all my needs, thank you chase.
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I am a 20 year customer with Chase. During the holidays, I did some on-line shopping. Have been for years with no issues. In November 2017, my card was compromised. Chase notified me of fraudulent activity and closed my card. I immediately worked with the Chase Fraud...
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h.kitchener
h.kitchener

Did you use a credit or debit card? What is the reason Chase reversed the credit? They must have told you. There are appeal rights and you need to find out the reason(s) for c...

#1165674
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I have been a Chase card holder for more than 20 years. In the last several weeks, every time I use my card it gets declined because of a "fraud" threat, which means that I have to call and confirm that it is me that is using the card. This is ridiculous. I will stop...
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#1162342
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I just switched to Chase 2 weeks ago. The lady that set me up never told me the tempstay atm card they gave me ONLY works at their atm. So every time I wanted to buy something I had to go to the atm to get cash out. It's been past the 7-10 business days and I still...
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1.0
#1162297
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someone pretended to be me, called chase and they allowed them to say the 2 loans where fraud and reversed them. the people then made me believe the they were verification amounts and i sent it back to them. The point is they didn't verify the information that would...
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Anonymous
Anonymous

This makes absolutely no sense.

#1161589
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A week after depositing a cashiers check that we received after selling our home - the mortgage was with Chase - we went into the branch on College Parkway in Fort Myers, FL to send a wire transfer. Both the banker and branch manager were extremely rude and...
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Anonymous
Anonymous

Fire this monster mega bank and go to a local, community band or better yet, a credit union.

1.0
I didn't like
  • Way i was treated by your manager
  • Way i was treated by your staff
  • Freezing my money with no explanation
#1161069
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Dec. 4th, 2017 I took my payroll check into the Chase Bank located on Stepanie & Sunset, Las Vegas, NV. They told me they wouldn't cash it and they could tell me why just that its a privacy matter and stamped it "Endorsement Cancelled." On December 27th, 2017 they said...
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#1156347
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really like how me, a customer, placed a dispute on an transaction due to not authorizing the amount that was taken from my account and the fact that company not able to be reached and my dispute is denied. This was done on Nov 24th and as of Dec 26 you, Chase, give...
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1.0
I didn't like
  • Phone customer service
  • Being charged a fee for something i did not ask for them to do
#1155868
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