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I've had multiple accounts including credit card and mortgage accounts with Chase. I've received poor customer service and apathy from Chase repeatedly and am looking to change banks now. Recently, I was duped online and provided my account information for payment for...
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2.1
I liked
  • Online access for all accounts bundled together
I didn't like
  • Condoning online fraud
  • Being shunted from one dept to another
  • Rude customer service
#1144565
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I have been trying to close my account because I am sick of dealing with their customer service. This has been a two month process so far. Every time I try to close there is always something wrong with their system or they cannot release a hold on my account. I have...
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#1143371
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I originally had two accounts with Chase Bank a checking account and a savings plus, I soon discovered that if you don't maintain a outrageous balance of $13000.00 or more they will eat up your little savings in monthly maintenance fees, $25.00 - $20.00 what bank with...
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#1142409
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Chase Bank - Cash deposit Restricted my account

Chase Bank
#1148713
1.0
Details
I made cash deposits with my deposit slips into my account in the night drop. Only a couple and under $100. Business related. They closed my account, returned my paycheck ACH and would not let me access my oun funds in my own account either by card or in person at the branch. Caused me returned item fees they would not reimburse.
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Chase Bank - Terrible bank not happy

Chase Bank
#1144888
1.0
Details
They haned my money to somebody else without checking there driver's license terrible bank not happy at all
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Chase Bank - Rudy Moya was excellent !

Chase Bank
#1124559
Mr.Moya is the best, he took care of all my needs, thank you chase.
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Chase Bank - Rude and did not explain what was going on

Chase Bank
#1122206
Went in to cash a check from chase. Old lady teller said u have to talk to the lady who wrote it. Very rude
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I have transferred 15000 points from Chase Sapphire Preferred to their partner Southwest Airlines Rapid Rewards points. It has been more than 36 hours and the points have not yet been transferred. I was planning to book a airline ticket using the points but cannot do...
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#1141363
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We have business account at chase, there is only one person working every time we go in. The line is always ridiculously long. There are 2 branches near me and both are the same. If you plan on going to the bank, plan on spending a half hour there. I wish they would...
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1.8
Mattituck, New York
#1139782
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I had my direct deposit via Chase - Provo Utah. When I decided to switch my direct deposit to a different bank, I kept going into Chase bank and asked what would be a consequences of switching to a different bank. Multiple people told me there were none. I asked this...
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1.0
#1139478
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Dumbest bank in the US. There are no Chase banks in NC or Peurta Rico. Had a tax rebate check of $4500 to deposit in my account. It could be deposited from either NC or Peurta Rico. Hard to believe but they have no ability to accept the check if it exceeds $2000 like...
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#1138763
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Chase bank stole our money when confronted about double charges etc. they closed our account. They could give us though! We call corporate office we called several people and can give us no explanation. They said they would send us a cashiers check for what they owe...
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Anonymous
Anonymous

nice English

1.0
#1131876
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I just wanted chase to know how their Branch in Bradenton in doing. Branch location: 4915 E State Rd 64, Bradenton, FL 34208 I recently went to open an account and manager turned away 5:06pm stating that they do not open account later than 5pm. I didn't let it bother...
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Anonymous
Red

Do a better job with your schoolwork than you have with this complaint.

#1130831
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Contact Chase Bank

Mailing Address:
National Bank By Mail
P O Box 36520
Louisville, KY 40233-6520
Phone:
(800) 935-9935
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I applied for a refi mortgage with Chase. They spent 6 weeks playing games with me and requested every piece of financial information under the sun from me which i immediately complied with. Then they sent me a counter offer for thousands less than I requested but with...
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1.0
I didn't like
  • Entire experience was like being held hostage
#1130743
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