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1.0
Details
I have been a chase credit card holder for close to 40 years. Accidentally I found out yesterday that all 3 of my accounts were closed. There was no notification and it took numerous calls to get to the person who was responsible for this. She was rude and...
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4 comments
Anonymous
#1604036

Was this person really rude, disrespectful and not helpful? I'm guessing you wanted a better answer than what the screen was telling them to tell you so you went into your old people "I've been a customer for XYZ" act.

Listen and understand, they can only tell you what they have in front of them. Look, no one cares, get a new bank account and move on with the rest of your life. While you're at it, set up a new bank account as quick and possible and pull your ChexSystem report. It's free and may have clues as to why you were shut down.

This is business, not personal. ....

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Review
#1408258 Review #1408258 is a subjective opinion of poster.
Product
Chase Bank Credit Card
Reason of review
Poor customer service
1.0
Details
Yesterday I placed an order on Amazon and made my payment through Chase freedom card.I received email from Amazon that Chase declined payment. Today I purchased groceries from Traders Joe and again my Chase credit card was declined. I called Chase and was informed on...
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1 comment
Anonymous
#1570864

Chase worst bank ever. Open a liquid account one day.

2 days later they close it for no reason. Now have to wait 20 days to get my remaining balance.

Hope chase goes bankrupt and everyone lose there job. Chase worst bank ever

Review
#1366745 Review #1366745 is a subjective opinion of poster.
Product
Chase Bank Freedom Credit Card
Reason of review
Problems with payment
PLEASE STOP ALLOWING DOGS IN BANKS AND ATM AREAS!!! I WAS UNABLE TO WITHDRAW MONEY IN A BRANCH ON THIRD AVENUE IN NEW YORK, NY TODAY BECAUSE A WOMAN WAS IN THERE WITH 2 HUGE DOGS!!! THIS IS HAPPENING ALL OVER THE CITY AND IS RIDICULOUS!!! SOME OF US ARE SEVERELY...
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3 comments
Matthias
#1751733

If the biggest problem you had this day was a woman with her two dogs inside a bank - so much so, that you felt the need to type up that ridiculous narrative - it's safe to say you have bigger issues to deal with. Handle those.

See a shrink. Be nice to dogs.

Carry an epipen. Also, if sharing the same air as a dog has the potential to kill you, mayyyyyybe you should look into Darwinism

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Review
#1360336 Review #1360336 is a subjective opinion of poster.
Service
Chase Bank Customer Care
Reason of review
Poor customer service
Preferred solution
See above.
1.0
Details

Update by user Oct 01, 2018

I have gotten no feedback from Chase. As of now it seems that Chase does not care about its customers.

Original review posted by user Sep 01, 2018

Please get the dogs out of the bank including the vestibule area! I just experienced my second incident, and this is getting absolutely ridiculous! In the first...
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4 comments
Matthias
#1751737

Well, unfortunately for those of us here on planet earth, it seems you have survived yet another close run-in with your archnemesis - Canis lupus familiaris. The plot thickens....

Can't wait to read your next drama! Seriously dying laughing over here.

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Review
#1344357 Review #1344357 is a subjective opinion of poster.
Reason of review
pets in banks -- uncalled for!
Preferred solution
change in policy; signs and cameras
1.0
Details
I fell for this scam (https://800notes.com/Phone.aspx/1-844-298-6999) and spent sadly $4,000 for what I thought was a solution to fixing my iPhone. I was told multiple codes would be entered to get my phone fixed. I fell for something dumb, and can't believe it. I now...
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3 comments
Floyde
#1535493

I don't believe this complaint. If you honestly spent 4K to fix an iPhone, you are a special kind of stupid.

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Review
#1310887 Review #1310887 is a subjective opinion of poster.
Service
Chase Bank Customer Care
Cons
  • Telephone operators
  • Dispute department
  • Policies
Reason of review
Poor customer service
Loss
$4000
Preferred solution
Full refund
Tags
  • Banking and debit cards
  • Account Rules
  • Claim
  • Scam
3.6
Details
I went to chase drive through atm to withdraw $250. I entered my debit card in the slot, pin number and cash amount of $250, the transaction went through and machine asked me to remove my debit card at first. I took my debit card, but cash didn't dispense from the...
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1 comment
Anonymous
#1714960

Same thing happened to us twice. It took almost 24 hours for the money to get back in our account.

We will be closing our chase account after the$800 is put back. We should of learned our lesson after the first 3 times their atms malfunctioned.

Review
#1278246 Review #1278246 is a subjective opinion of poster.
Product
Chase Bank Account
Pros
  • Website
  • Online banking
  • Functional card
Cons
  • Claim department stuff do not value the customer
Reason of review
Issue didn't resolve
Loss
$250
Preferred solution
Full refund
Tags
  • Harassement
They are not forwarding the money to my Bank, which is Bank of America, for over eight weeks. Our Bank contacted them, Chase Banks depositor have contacted them to release the money. Chase is saying our money is in line to be released, they have a backlog. We heard...
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Review
#1277113 Review #1277113 is a subjective opinion of poster.
Service
Chase Bank Banking Service
Reason of review
Order processing issue
Tags
  • Illegitimate
1.0
Details
On February 27th 2018 I use Chase ATM machine with my unemployment debit card which is a non Chase Bank card the machine did not disperse the cash but subtracted the amount from my account according to the branch manager who contacted the IT department said there was a...
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1 comment
Anonymous
#1439145

Same!!! I used my b of a disability card to withdraw money at a chase atm.

First time in my life an atm didnt give me my money and charged me!

500$! I have to wait now, for this to be investigated, well my bills wont wait!!!

Review
#1199575 Review #1199575 is a subjective opinion of poster.
Product
Chase Bank Atm Machine
Reason of review
Problems with payment

Chase Bank review in Mattituck, New York: ALWays horrible

1.8
Details
We have business account at chase, there is only one person working every time we go in. The line is always ridiculously long. There are 2 branches near me and both are the same. If you plan on going to the bank, plan on spending a half hour there. I wish they would hire more people to work. I’m fairly certain they have the money to do it. I have a personal account at capital one and am considering switching the business account there. There are always at least 2 people working and sometimes even 3! I could save a half hour every week!
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Review
#1139782 Review #1139782 is a subjective opinion of poster.
Service
Chase Bank Customer Care
Reason of review
Poor customer service

Contact Chase Bank Customer Service

Website:
Mailing Address:
Card Services P.O. Box 15298
Wilmington, Delaware 19850
United States
Phone:
(800) 432-3117
All Chase Bank Contacts

Chase Bank Products and Services Reviews

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Latest Question

Chase Bank Questions
1.0
Details
when i deposit checks into my account the checks are cleared and then chase puts a hold on the money for 10 days, when i call to ask why they have no reason for the hold. because of there hold i am getting charged late fee on my bills, because the money is on hold. I...
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1 comment
Anonymous
#1365328

You need to fire this monster mega bank and get a local, community bank or a credit union.

Review
#1091575 Review #1091575 is a subjective opinion of poster.
Product
Chase Bank Check Deposit
Cons
  • Worst service and the manager is useless
Reason of review
Poor customer service
Loss
$3900
Preferred solution
release my money