HORRENDOUS- I have been banking with this bank for over 5 years now. I have a credit card that has always been paid up.
Last week I went to the bank to open up a savings account thinking that Chase would be a good lender to work with, right? WRONG. The banker was extremely uneducated on the products and services offered with savings accounts. Not only that, but he opened my account and 2 days later I receive letters from the company that I am ineligible to bank with chase.
(Mind you, i have had a credit card with them for over 5 years) To top it off, my account is now locked and customer service says there is nothing they can do for me. I wouldn't recommend this bank to ANYONE!!! I have used Wells Fargo for years and they are much much better.
BE WARE! THE CUSTOMER SERVIS IS AS AWFUL AS THE BANK ITSELF!
Monetary Loss: $6500.