I had deposited money which I thought was already available after 2 days because my local Chase bank told me that AND I received an email telling me it was AVAILABLE! I tried to use my funds but system came back & said my account was overdrawn.
I called your customer service to try to clear it up and waited 5 minutes to speak to this incompetent ***!
He did NOT want to hear my problem and just recited your "rules and regulations" to sound like he didn't hear me. I asked to speak to a manager & he pretended again not to hear me and continued on!!! I told him to stop ignoring me but AGAIN talked like he couldn't hear me.
I asked for his name and eventually after a few times he said his name was RAM but it probably isn't! How can one deal with such unprofessional treatment like this from Chase????
Product or Service Mentioned: Chase Bank Customer Care.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Chase Bank Cons: Rude customer service, Seemingly deliberate avoidance of issue, Poor service, Employees do not care, Customer service left bitter taste in my mouth.