my account was hacked into.I got a low balance warning message 24 hours after the fact.When I called I had to make an affidavit stating that I did not perform the transaction, only to be denied the claim.When I called I was asked if anyone visited our house.I said only my two granddaughters.They said maybe they hacked into the account.(they are 8 and 5 years old.)If you have an account with them close your account and take your money somewhere else.If anyone knows of a way to sue them make a post and let us know how to get at them for been condescending. The way they have treated us makes me feel as if someone inside the bank did this.
Product or Service Mentioned: Chase Bank Account.
Reason of review: Poor customer service.
Monetary Loss: $1900.
Chase Bank Cons: Unethical business practices, Worse customer service ever.