I just closed my Chase Charge card which I had since 1994.
I went to pay my balance on April 20th, the payment was due on April 28th, and the online site was down and all I got was error code 6880.
So I then tried several times and no luck.
I thought I would wait several days and try again, but I forgot to go back and pay since I pay all my bills on the same day.
You would think Chase would waive the 39.00 late charge since it was their site that was down, but no, not only did I get I flat no, but I was spoken to rudely with little consideration for years I banked with Chase and actually brought them new customers. Well no more, not only did I close the Credit card account I am closing all my banking accounts with Chase, guess they don't care about customer service, if they screw enough of us we can sit back and watch them bo bust.
Product or Service Mentioned: Chase Bank Banking Service.
Monetary Loss: $39.