My identity was stolen in June or July don't remember, however I visited my local Chase (Humble) more than once to report that my accounts was being tamper with. After weeks and many hours of visiting the bank I though finally I was able to rest.
On this morning my new account was tamper with again. This person was able to use a stolen driver license, and stolen Chase Credit Card in was given my new account number again. I know Chase is a large bank with big companies depositing money weekly. I am a hard working person and I thought that my account was just as important as a big company.
I guess I am wrong. I closed my account after 11 years. They did not offer to any comfort or ask if I would like to stay banking with them.
Nothing at all!!!! SMH
Product or Service Mentioned: Chase Bank Account.
Reason of review: Poor customer service.
Chase Bank Cons: Chase, Employees do not care.