State: Florida City: Miami Clear all filters (17 of 1629 reviews match)
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Chase Bank review in Miami, Florida: Balance now

Send me a balance now please
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Review
#1604948 Review #1604948 is a subjective opinion of poster.
I was trying to do a simple transfer to my husband online and became a nightmare they blocked my account online and they want me to go to an agency even though I explain many times I am living out of the country so they want to keep my money illegal because I need my...
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Review
#1361004 Review #1361004 is a subjective opinion of poster.
Product
Chase Bank Checking Account
Reason of review
Poor customer service
Loss
$5500
Preferred solution
Let the company propose a solution

Chase Bank review in Miami, Florida: Horrible

1.0
Details
I went Saturday to the ATM and the machine took my $300 dollars from my account and I didn't get my money. Chase told me they would return my money. I call every day and still no one can tell me when I will get back my $300 dollars that their machine stole from me. It's been 5 days now. No money.
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Review
#1325863 Review #1325863 is a subjective opinion of poster.
Product
Chase Bank Atm Machine
Reason of review
Problems with payment
1.8
Details
I have a business account with Chase for several years. Recently my checking account was compromised thru my debit card with some fraudulent charges. At the time I was away on holidays out of the country. I immediately contacted Chase and notified them of unauthorized...
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1 comment
Machele
#1417046

You have encountered a major reason for not using a debit card. Once your money is gone, you are at the mercy of the bank to refund it, if they do so at all.

With a credit card, however you are not responsible for fraudulent charges and your money has gone nowhere.

Now your know. Good luck.

Review
#1166982 Review #1166982 is a subjective opinion of poster.
Product
Chase Bank Checking Account
Reason of review
Poor customer service
Loss
$8293
Preferred solution
Full refund

Chase Bank review in Miami, Florida: Bad Customer service

1.0
Details
HI have three Chase account. I have been using the same brach for 18 years. I traied to get a mortgage, was a night mare process, after I paid for the process, I let it go and when to other bank, no problem. ON the last years, it ha been a problem to make deposit to my account and my mother account. Even, try to close my three account and they gave me a problem. I can not make cash deposit to my account or may mother account. One of the rep. tall me because of drug problem. They think you are a drug smuggler. It is a pain in the but to use US currency and make a cash deposit in your our account. They ask you to many question and need an ID to make deposits. To many *** regulations.
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Review
#846663 Review #846663 is a subjective opinion of poster.
Product
Chase Bank Checking Account
Reason of review
Poor customer service

Chase Bank Account Review

3.0
Details
The bank in culver city at Jeffetson only had one teller on saturday morning and an employee walked up to the people in line and said "we will be right with you" which doesn't help the four people in line.
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Review
#771849 Review #771849 is a subjective opinion of poster.
Product
Chase Bank Account
Reason of review
Poor customer service

Chase Bank - Account Review from Miami, Florida

I would like to inform that the new branch that is located at Collins Av and 69 st.in Miami Beach Fl.33141 is the worse bank service in the entire country , you spent so much money building this nice construction for nothing. Always is only one officer to serve the customers and the girl that you have there is very gross and unexpience and likes to argue with customers Every body always in this particular branch is arguing because is not enough attending with large lines. This young girl told me that if I don't like here, to go to the other branch in 71 st Normandy.., could you beleave the response that one of your employees tell that to a local client that I leave in this neiborhood for 36 years. WHAT A LACK OF RESPECT. If you don't improve the service in this branch, I will move my account to Wellsfargo one block away that is full of officers to take care the customers and never argument. You don't want to pay extra salary for more people to save money , but your service stink. SHAME ON YOU.
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Review
#574197 Review #574197 is a subjective opinion of poster.
Product
Chase Bank Account
Reason of review
Poor customer service

Poor Customer Treatment Review

I am a frequent costomer with chase bank in Glendora, Ca. Every time Maryel helps me she never smiles, or says hello. I work in customer service and I would never treat my customers the way she treats me!
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Review
#522262 Review #522262 is a subjective opinion of poster.

Chase Bank review in Miami, Florida: Aggressive Supervisor

I just received a disturbing call from one of Chase Banks "Supervisors" who was aggressive, called appearing to be out of breath, noise in the background. He was rude, making demeaning remarks, insulting, and non professional... He posed an agreement violations which I did not agree to. He first denied that his records showed one of the Represents who I had just spoke to, then admitted it... My complaint is two fold: 1) Treating a customer rudely, which should not be based on their contractual adherences. 2)That several representatives have given me instructions on how to maintain the account and then he calls with different information. If all employees are looking at the same computer account, why would they not present the same information. I have been mislead on one hand and rudely treated on the other....
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Review
#466578 Review #466578 is a subjective opinion of poster.
Product
Chase Bank Account
Tags
  • warning

Contact Chase Bank Customer Service

Website:
Mailing Address:
Card Services P.O. Box 15298
Wilmington, Delaware 19850
United States
Phone:
(800) 432-3117
All Chase Bank Contacts

Chase Bank Products and Services Reviews

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Latest Question

Chase Bank Questions
My father received a letter in the mail stating that Chase had sold his mortgage to Ocwen Lending, LLC. I asked my dad, who is 92, if he had gotten behind on his payments or if he had made any changes without asking me and he said no and that he wanted to stay with...
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18 comments
Anonymous
#838830

I am lawyer contact me

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#305725 Review #305725 is a subjective opinion of poster.