I signed up to have my paychecks deposited on the Chase Paycard.I was assured that it could be used online and that I could pay bills with it.
I was even told that my tax return could be deposited on it as well. At first everything was going smoothly and I was able to make online transactions. My tax return and my paychecks have continued to be deposited on the card without issue. Then suddenly I was not able to make any online transactions at all and my rent payment was denied.
I called customer service which the site states that they are 24 hours but really there isn't anyone there that can do anything but answer the phone. At first they were blaming it on me, then the retailer but they stopped doing that when I proved that the problem was on their end, now they just kept telling me to call back. So I did and then they repeatedly tell me that they have "escalated the situation" and that I will hear from them in 24 to 48 hours. Meanwhile, I still cannot make any online transactions.
It has now been four days and they have not bothered to contact me.
Furthermore, when I call they still are telling me that the situation has been escalated and to call back again.Do not trust Chase with your money!
More Review Details
- Monetary loss:
- Review category
You May Also Like
- "3813 Huron Avenue #5Culver City, California 90232-3844 Thursday, December 11, 2014 c/o V.I.P. Corporate ExecutivePISSEDCONSUMER.COM1732 1st Avenue Suite #25581 New York, New York 10128 Regarding: Very Serious Complaint..."
- "My name is DeMar Kennerly 21st Sacramento,CA a man by the name Brian hits my vehicle 2013 Mercedes Benz and is trying to get away i need a witness that..."
- "Had a car loan from them for one year. I put down $10000 down on the vehicle. They call multiple times a week to "remind" you to pay on the..."
- "Our storage unit was broken into in October 2016 - the thief was caught in plain sight by my wife..."
- "Dear Lynn, RE: VIP CORPORATE FLIGHT ATTENDANT Thank you so much for your reply. Infact, before your reply, I'll must say I've already anticipated & expected that i'm will not..."
- "My wife and I were traveling and attempted to use the tv.xfinity.com feature - unfortunately, after logging in, I kept getting error when trying to play recordings/tv/ondemand/anything - I called..."
- "In a little over a year out of the 26 stools I purchased I only have 6 left that I had to peace back to getter with other barstools that..."
- "Diet Pepsi cans exploded in refrigerator. So all things in the refrigerator were messed up. When our family heard that sound, it seemed like sound from gun shot. So I tried to..."
- "Our Bissell vacuum burned gray marks into three parts of our carpet. We were using the hose attachment to clean our couch and moved the vacuum three times as we..."