It costs $16,000 to get a free ticket, then you can't even go when you want! I was on the phone with a ticket agent the SECOND flights opened up, only to be told there were none.
Southwest Visa lies and says there are no blackout dates, but there are - and they pre-sell free tickets to travel agents according to the agent I spoke to. So what good is the card?
And customer service at Southwest insults you, and the rep I talked to as much as admitted they don't care if they want your business or not. DO NOT EVER GET THIS CARD - IT IS A TOTAL RIPOFF!
Product or Service Mentioned: Chase Bank Customer Care.