I recently received a payment from a friend for $100 through Chase quick pay. I am not a Chase customer, but Chase advertises that with their Quick Pay service you can send cash to anyone.
This is far from the truth. After filling out four pages of account information and providing passwords and other verifying information, Chase was "unable to verify" my account. Then, I had to call Chase customer service for help, which didn't resolve the problem and wasted more of my time.
The solution was to have my friend cancel the quick payment and write me a check that I deposited through my own banks mobile deposit app in 30 seconds. Stay away from this time-consuming and ineffective service.
Product or Service Mentioned: Chase Bank Account.
Monetary Loss: $100.