Payments are sent each and every month within the period allotted by the bank, it takes the checks approximately two to three weeks for them to clear, telling you that they are not immediatelt posted to the account as they state. They have charged me a total of 350.00 for some payments that the USPS may not have delivered on time, if they were late, because they were mailed in plenty of time.
They flatly refuse to remove the charges stating that they have a policy of one removal per year, when asked where is this policy in writing, they stated, they are not required to show their policy in writing, under the banking laws they most certianly are, as well under state banking laws. This bank is guilty as all *** of bilking the public out their hard earned money,this Bank, Chase Bank should be avoided at all costs, avoid doing any business with this organization under any cirsumstances, there are more incidents, but this page does not allow the room for print of it. Take our word for it stay away from Chase Home Finance, and Chase Bank in General.
Consumer Beware, if you do not heed this article you will have deserved what you get.
Product or Service Mentioned: Chase Bank Mortgage.
Monetary Loss: $350.