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I have been working with Chase Mortgage to get a home modification for over two years now. Recently they denied my application because my home is listed for sale. They called me twice to inquire about the listing and I told them that it was a back-up plan, but that I fully intended to keep the home. No one ever told me that I needed to take the listing down in order for them to proceed, they decided to deny the modification instead. After I contacted HUD they told the HUD representative that they would escalate my issue.

I HAVE BEEN CALLING CONSISTENTLY FOR OVER TWO WEEKS AND CANNOT GET A RETURN PHONE CALL.

NOT FROM MY CAS: CLAUDETTE ALEXANDER

NOT FROM JAMILA TRULEY - MY SUPPOSED CASE MANAGER IN THE EXECUTIVE OFFICES WHOM MY ISSUE WAS ESCALATED TO

NOT FROM HER SUPERVISOR WHOM I LEFT A MESSAGE FOR TODAY!

I want to start reaching out to all the media outlets that will listen and publish a story and have someone look into Chase's practices. Anyone that wants their story heard can email me ChaseListenUp@gmail.com

THERE IS POWER IN NUMBERS!!!!!

Let's show Chase that they are not too big to treat their customers like ***!!!!

Product or Service Mentioned: Chase Bank Loan.

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