Trenton, Michigan
1 comment
Not resolved

One of the worse banking companies in existence today, Hope they are the next to fall big time.These fools keep adding charges to the small balance I have on my mortgage.

It should have been paid off in August 08 instead as it stands today I still owe them 987.00 total. Each month they come up with another excuse to extort money from us for this mortgage that should have been paid months ago. They are crooked, corrupt and should be shut down today. Not deserving of dealing with the public.

One can only hope Chase Bank befalls what other corrupt institutions such as Chase have in recent days.

Review about: Mortgage Charges.

Review #140676 is a subjective opinion of a user.

PRODUCT OR SERVICE Chase Bank Mortgage
Reason of Review / Monetary Loss Not specified / $3
Preferred solution Not specified

Had an Experience with Chase Bank?

Write a review


Comment as anonymous or
Terms of Service
Post Comment

My heart breaks for each and every circumstance here.I have been either a science teacher or school administrator for the past 10 years.

In June I received notice that my position was being abolished due to budget cuts. We have our mortgage with Chase. Simultaneously Chase added 500.00 to our current mortgage payment ( paid regularly for 1.5 years) stating they "noticed" a deficit in escrow? No prior our payment increased from 3,464 to 3,964 the same month I lost my position.

Thankfully my husband still has his position, however, on Long Island, dropping to one income with three kids in college left us unable to make the regular payment, let alone the increased payment. We started the loan modification process in July and were notified our three trial payments would be close to what the reduced payment would be once approved for final modification 2,800. The 3 mos turned into 7 mos. During this time I am still unemployed and receive the maximum 405.00 weekly in unemployment.

We faxed and resubmitted the same documents time and again. Every month we received late statements with no record, other than my bank statements, showing the reduced payments made monthly. Finally we receive the fedex with the final paperwork. I will not waste time including the hours and hours on hold, talking to representatives that had conflicting stories on the same day, and the emotional and physical impact this has had on our lives.


Chase added over 21,000 to our principal increasing it from 354,000 to over 370,000, our monthly payment ongoing will be over 3,400 a month. 67.00 a month less than when we started this whole process. Mind you, it arrived stating I have 12 days to sign and return.

I left 27 messages for the loan negotiator. Not one returned. I spoke to 9 chase employess in the loss mitigation office before one connected me to the negotiators supervisor voice mail. I left 6 messages with him without response.

Finally another Chase representative emailed the loan negotiator internally and her supervisor. The negotiator finally called me. When I questioned her figures... we were given a drop in interest rate from 6.75% to 4.75% and yet the monthly payments were 67.00 less?

She stated that we have a balance of 39,000 dollars due and that was the best they could do for us. When I got up off the floor...I asked her how we had a 39,000 past due amount when we have been making the required payments and had not been late at the onset of this process, she could not answer. 3 days and a nervous break down later,I contacted the executive office for Chase today at 3:00 PM EST. By 3:45 the negotiator called me and said that even though she knew nothing would change..she would have her supervisor( the one who did not return over 16 voice mail messages from me prior) look over the account!!!

I have 4 days left to sign and return this modification before the whole thing expires.

What Chase is doing to loyal, hard working and honest customers is criminal!!

Contact me if interested in a class action suit!!These people have destroyed my health and my life!!!

Show more

You May Also Like

Ge Capital Retail Bank - EMERGENCY NEWS FLASH USPS CONSUMERS BEING RAPED DUE TO GE CAPITAL RETAIL MONEY BANK & PAY PAL SMART CONNECT ILLEGAL ACTIVITIES Ge Capital Retail Bank "To Whom It May Concern: GE Capital Retail & Pay Pal continues to lie about funds taken out of my account. They have also started putting accounts overdue TWO days..." Read more FREE MONEY SYNCHRONY LAMBS TO THE SLAUTER GE CAPITAL RETAIL BANK PAY PAL Ge Capital Retail Bank "This is the new name GE Capital Retail Bank is changing there name to SYNCHRONY . This is the fourth time they have changed there name. They used to be..." Read more I HAVE FRAUDULENT MORTGAGES WITH NO MODIFICATION AND NO PRINCIPAL REDUCTIONS FROM JPMORGAN CHASE BANK NA Chase Bank "3813 Huron Avenue #5Culver City, California 90232-3844 Thursday, December 11, 2014 c/o V.I.P. Corporate ExecutivePISSEDCONSUMER.COM1732 1st Avenue Suite #25581 New York, New York 10128 Regarding: Very Serious Complaint..." Read more Chase Bank - Review in Banks category from Sacramento, California Chase Bank "My name is DeMar Kennerly 21st Sacramento,CA a man by the name Brian hits my vehicle 2013 Mercedes Benz and is trying to get away i need a witness that..." Read more Heartland Rvs - Love the layout but very poor workmanship indeed Heartland Rvs "My husband and I purchased a Heartland Prowler 25 ft. Before we purchased, we were interested, not only in the layout and amount of storage space, but more importantly we..." Read more Garden Winds - Horrible Customer Service Garden Winds "Garden Winds customer service is the absolute WORST! After sending two email and getting no response, "I" had to call to get any kind of answers concerning their defective products..." Read more Spiritual Quest Rocks! Spiritual Quest "I first came across Spiritual Quest when Rick was working out of his garage some dozen years ago. It's been great to see the business grow over the years due..." Read more El Pollo Loco - Rotten lettuce in salad. El Pollo Loco "Time and time again the el pollo chicken location on north Durango in Las Vegas Nevada, never fails to disappoint. From old dried up chicken to this side salad with..." Read more