I was a WaMu customer for several years with no problems, payments above minimunm, and on time, even early. After Chase took over Wamu,things seemed ok, until I suffered Sudden Cardiac Arrest on June, 2, 2008. I had purchased WaMu's insurance program, that under their terms would have paid the outstanding balance on my acct at the date of the disability. My wife and I filled out the required forms, continued making payments, while I was without income during the ongoing filing for Social Security Disability, the reviews, etc. In the meanwhile,Chase decided that after I was awarded the disability, that because they had taken over WaMu, during the time that my claim with them was filed, it came under THEIR protection coverage, that would only "waive" payments for a 2 yr interval, with the interest still accruing.The "Event" happened,prior to their takeover, but the "award" from SSDI occured in March of 2009, so they used that date instead.In the meanwhile, they cancelled my card,and are now billing me for "past due", late fees, and over the limit fees, (they also reduced my credit line) They constantly call, attempting to collect, and send me letters offering to "help". I see this as 1. a breach of contract 2. Malicious intent,
and am now researching all the complaints similar to mine, in hopes of showing this pattern of operation practices, and hopefully getting enough people together for a class action suit. If similar circumstances and treatment of you by Chase has happened, please contact me through here, or at firstname.lastname@example.org
Product or Service Mentioned: Chase Bank Credit Card.