At first, Chase closed my checking account because of "term agreement" meaning they can kick me out any time because it's in the term. I was mad at first, but didn't care later, so I closed it.
Withdrawal my money and leave. Now I received a letter today saying they are closing my credit cards because "an affiliate ended its banking relationship with me." What the *** does that mean? Now they won't give me my promotion money that was promised if I spent $2000 within 3 months. I called the customer service, I was transfer to a specialist, waited for about 20 minutes.
Talked to a dumb specialist, gave me a run around, told me to call the number in the letter, which I did, and it went back to his department, I confirmed his name with the rep, and she told me he works with her. What an ***! I still don't know the reason why they kick me out.
I always make my payment on time, never ever late, yet they kick me out. *** CHASE!
Product or Service Mentioned: Chase Bank Checking Account.
Reason of review: Poor customer service.
Monetary Loss: $400.
Preferred solution: Full refund.