Product: Chase Bank Mortgage Clear all filters (161 of 161 reviews match)
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I am a long time, high net worth Chase customer.Checking, savings, and brokerage accounts. I recently purchased a second home, a co-op apt. in NYC. The co-op Board requires that new owners get mortgages. It is a way for the bank to pre-screen the financial stability of...
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Chase Bank Mortgage
#1083765
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They illegally foreclosed on my house in Florida after improperly selling my loan without consent-- The house should still be mine they did so in 2009 and sent me 1500 dollars when it should be an amount upwards of 30000.Us Floridians got screwed because all insurance...
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1.9
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Chase Bank Mortgage
I didn't like
  • Them scamming myself
  • I was never asked to prove my case
#941801
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I have been a customer with Chase for over 25 years, in good standing, never a late payment or overdraft.I got a new mortgage with Chase. I was clear to close over 2 weeks before closing. Arrived at closing on time and was told Chase did not have me to close that day....
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2.5
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Chase Bank Mortgage
#919838
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Chase Bank Mortgage Review

#846798
Claimed my insurance and taxes went $1000 last year and $1800 this year. Continue to raise my payments. They didn't schedule payments June and July, but added same amount short to justify payment increase. Sleazy.
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Chase Bank Mortgage Review

#832375
1.5
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Horrible experience with my mortgage in 2015, they waited for the last minute to varify your important documents and rush you, and tell you different thing, charge you for unreasonable device, never got To see corrected HUD and final appraisal until the time I sign the contract. And be careful, they use big portion of your mortgage payment toward escrow saving, not your mortgage payment!
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Chase Bank Mortgage Review

#761748
1.0
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Over three months, I just want to get out. Approved 2 mos ago, went forward with appraisal $500 cost. Now cash out was reduced $15000 and the interest is only 1/4 less than current rate. I want my money back and out of the entire transaction.
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Chase Bank Mortgage Review

#708153
1.0
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I have a second mortgage with Chase. It is due on the 24th day of the month but sometimes pay it around the 30th. They begin calling five days after the due date. Continue to call all day even when explained the payment was done online three days before but different callers continuecto call from 8 am to 8 pm. No one writes down the info but get on my nerves.
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CHASE MORTGAGE DRAG THEIR *** ON MY TOWNHOUSE FOR 9 MONTHS!SHORT SALE! I PAID TO GET INSPECTION 300.00! THEN TERMITE INSPECTION! 50.00 THE HAD TREE REMOVED THAT WAS DOWN N BACK YARD ! I COULD HAVE BEEN MY NEW HOME N KY! INSPECTION CAME BACK 10,000- 15,000 DAMAGES AND...
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Anonymous
Anonymous

I WALKED AWAY!!!!!! LOST ALL THAT MONEY!!!!!!!!!!!

1.0
Product
Chase Bank Mortgage
I didn't like
  • Claims handling
  • Poor customer service
  • I lost my townhouse because of c
#831130
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Chase is everything evil that most of the big banks are that nearly collapse our economy in '08. That said their mortgage rates saved us tens of thousands of dollars, so we signed a deal with the devil. In the bein, they were oh-so-responsive until you sign with...
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Chase Bank Mortgage
#828031
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I have had 2 mortgages in the past with Chase.Never, ever, ever been a day late with a payment except for one time and the reason for that was that I was in the process of closing on the sale of the last house. Well, some foreigner from Chase who could speak only very...
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Chase Bank Mortgage
#823309
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Did you know Chase Bank branches will NOT make change for you if you do not have an account with them?True. Check it out. Steer away from them if a mortgage is what you want. They can screw up a simple change more than anyone I can think of, especially if you wish to...
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1.7
Product
Chase Bank Mortgage
#810927
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It is embarrassing to say it, but I have my mortgage through Chase. Chase Bank, with out previous notification or what so ever, "out of the blue" sent me a notification that my mortgage payment was going up from $1714 per month to over $4,000 per month. Second wake up...
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1.2
Product
Chase Bank Mortgage
I didn't like
  • Escrow account service
  • Poor customer service
#808463
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My modification attempt went like this: I waited 8 months for a decision and was told, the entire time, that no payment is necessary until modification is complete. Then, one beautiful day, I received a letter telling me that my modification was denied and I know owe...
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2.2
Product
Chase Bank Mortgage
#787911
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My boss sold a home and accidentally paid the real estate taxes after the home closed. We have contacted the buyer and Chase who took over the loan upon closing the sale. Chase will not return phone calls re my bosses $2,300 over payment of real estate taxes. The...
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Anonymous
Anonymous

who accidentally pays taxes after house sold?....your "boss" is a ***..

Product
Chase Bank Mortgage
I didn't like
  • Michael brachman ext 3400155
#770885
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