Product: Chase Bank Manager Clear all filters (30 of 30 reviews match)
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Chase Bank - Broken ATM

I'd like to withdraw my complaint I went back to Chase Bank in the branch manager accommodated me and resolve my situation
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Review
#1200614 Review #1200614 is a subjective opinion of poster.
Service
Chase Bank Manager
Reason of review
Good customer service
1.0
Details
A week after depositing a cashiers check that we received after selling our home - the mortgage was with Chase - we went into the branch on College Parkway in Fort Myers, FL to send a wire transfer. Both the banker and branch manager were extremely rude and...
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2 comments
Anonymous
#1412890

Fire this monster mega bank and go to a local, community band or better yet, a credit union.

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Review
#1161069 Review #1161069 is a subjective opinion of poster.
Service
Chase Bank Manager
Cons
  • Way i was treated by your staff
  • Freezing my money with no explanation
  • Way i was treated by your manager
Reason of review
Poor customer service
I just wanted chase to know how their Branch in Bradenton in doing. Branch location: 4915 E State Rd 64, Bradenton, FL 34208 I recently went to open an account and manager turned away 5:06pm stating that they do not open account later than 5pm. I didn't let it bother...
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1 comment
Anonymous
#1391206

Do a better job with your schoolwork than you have with this complaint.

Review
#1130831 Review #1130831 is a subjective opinion of poster.
Service
Chase Bank Manager
Reason of review
Poor customer service
Was performing some routine deposits with my niece at the Chase Bank located on 60 E 42nd St. and the Bank manager (N. Modica) began talking to my niece. Turns out he gave her his personal cell phone number and said that if she had any questions, at anytime, she should...
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Review
#1130585 Review #1130585 is a subjective opinion of poster.
Service
Chase Bank Manager
Reason of review
Poor customer service

Chase Bank - Unprofessional poor service

Today the customer service attendant,she said she is the manager, gave me very hard time. She lied to me about my charge 27 bucks. first ,she said that is for promotion checks and that was not true. After a while and holding me for long period , she came to say something different changing her tone and talking in very impolite way. I asked her about her name and she would give me hard time spelling it and making things unclear .......It was very bad service and very unprofessional . she said her name is" Censia " from Texas office. not sure about the spelling,
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Review
#1100834 Review #1100834 is a subjective opinion of poster.
Service
Chase Bank Manager
Reason of review
Poor customer service
Loss
$27
Preferred solution
Full refund
2.1
Details
Branch Manager Michelle Bateman aCA2-4802 678VISTA CHINO CATHEDRAL CITY, CA. 92234 MAY/27/17 11:40 MI ESPOSA Y YO DESIDIMOS AGREGAR SU NOMBRE A MI CUENTA EN ESTE BANCO EL BANQUERO ESTABA ATENDIENDO OTROS CLENTES....ESPERAMOS 15 MINUTOS MIRE LA GERENTE MICHELLE ESTABA...
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1 comment
Machele
#1333330

Que?

Review
#1052890 Review #1052890 is a subjective opinion of poster.
Service
Chase Bank Manager
Pros
  • Banker
Cons
  • Michelle bateman service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • rude employee
1.0
Details
SHE DOESN'T BELIEVED IT!! EVEN FAYE HER CO-WORKER ALREADY SPOKE WITH LADY AT THE 800 PHONE BACK OFFICE THAT IT IS ALREADY AVAILABLE. Attached IS the receipt from Chase Bank Alondra VERIFIED AND CHECKED IT IS AVAILABLE. THE ISSUE THAT WAS ON HOLD FOR ALMOST A WEEK, WAS...
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2 comments
Anonymous
#1326629

That's how dumb Chase Bank will be if they allow it!!

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Review
#1044761 Review #1044761 is a subjective opinion of poster.
Service
Chase Bank Manager
Pros
  • When chase cared about customers
Cons
  • Put a hold on my available funds
  • Being lied to on every level
  • Very bad service
Reason of review
Poor customer service
Loss
$500
Preferred solution
Full refund
I came to the branch. (Ernst And Young Plaza, 725 S. Figueroa St. Los, Angeles, CA 90017) It was 4pm. I walked in and manager told me that nobody will be able to help me at this branch. There was only one manager and he was busy. I said that I want to open business...
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Review
#1039561 Review #1039561 is a subjective opinion of poster.
Service
Chase Bank Manager
Cons
  • Lack of any reasonable solution
  • Advisor
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
On October 12th 2016, I went in to a new branch located on Irvine center drive Los Olivos shopping center which was across the street from where I lived. I went in to cash a cashier’s check. The associate whom I found out later was the branch manager named Brenda...
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2 comments
Anonymous
#1597591

I had a similar experience. Chase is indeed terrible when someone dies.

I have been trying for more than one year to inform then of account fraud post death. They are extremely unprofessional.

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Review
#944748 Review #944748 is a subjective opinion of poster.
Service
Chase Bank Manager
Cons
  • Unjust account closure and freezing your money
  • Discrimination
  • Employees do not care
Reason of review
Poor Customer service and actions resulting in terminating our relationship for unjust reasons
Preferred solution
Branch Manager should be fired from her position, reinstate my relationship with Chase and create a new personal account for me or I will file a discrimination lawsuit, and continue to get to the bottom of this through every source and organization possib

Contact Chase Bank Customer Service

Website:
www.chase.com
Mailing Address:
Card Services P.O. Box 15298
Wilmington, Delaware 19850
United States
Phone:
(800) 432-3117
All Chase Bank Contacts

Chase Bank Reviews

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Chase Bank reviews
2.3
Details
I went to the chase bank located at 4840 190th street, Torrance Ca. on monday to deposit cash into my daughters acct. I was informed by the teller that was not allowed. I said I've done this before so why cant I do it know. She notified a manager(Ray Javvata)...
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1 comment
Anonymous
#1201525

How *** can you be to post your account # online. DUH !!!!!

Review
#860978 Review #860978 is a subjective opinion of poster.
Service
Chase Bank Manager
Cons
  • Poor service
  • Way i was treated by your manager
Reason of review
Poor customer service