Anybody else getting run-around from Chase Bank while trying for a HAMP (Obama Mortgage)? Submitted paperwork, clearly qualify, keeping calling, but can't get any answers, and now we've been late for the very first time.
My husband was laid off, then I had a 20% reduction in pay. We are not upside down. We live in a house now worth about $250,000 and owe less than $130,000. Our credit is very good, but it won't stay that way for long. We simply want to extend our loan (now only have less than 7 years left) out to 20-30 years so that we can afford the payment. Should be a simple, cut-and-dry case.
We are not the only ones in this boat. I think they are violating the law. Is anybody up for a class-action suit?
Product or Service Mentioned: Chase Bank Mortgage.