Chase Bank Customer Care Review

1.0
Details
Simple Review #1470407680 - Chase Bank
I had a very bad experience at Chase on 125th and St. Nicholas Ave The bank was completely empty yet I had to wait 40 minutes to get a Chase document notarized. The notary seem to be more interested in photo copying than servicing customers in the bank.
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Review
#895167 Review #895167 is a subjective opinion of poster.
Service
Chase Bank Customer Care
Reason of review
Poor customer service
2.0
Details
For A Billion Dollar Company, They Can Afford Much Better Service! - Chase Bank
For A Billion Dollar Company, They Can Afford Much Better Service! - Chase Bank
I am more than sure that Chase Bank can do much better than that! Since the line up was Not Getting any better and Neither was the Service, I just left the bank and we will leave it like that. I most likely will Not be going back to that branch anymore, but I do know...
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1 comment
Anonymous
#1235695

I agree, Chase sucks.

Review
#894863 Review #894863 is a subjective opinion of poster.
Service
Chase Bank Customer Care
Cons
  • There was no help after complaining
  • For a billion dollar company they can do much better
  • Was very time consuming
Reason of review
they did not have enough tellers to accommodate the high demand of customers in that line-up!
Preferred solution
Let the company propose a solution
Tags
  • Unprofessional
  • Time Consuming
  • Long Line Ups
  • No Customer Solution Or Resolutio
Chase Bank, NA --Predatory Interest Rates
Has anyone else seen the latest trend out there? Chase Bank, just to name one, is charging customers in the upwards of 29%!!! The local LOAN SHARK charges only 25%!!!! They are "burning their bridges". I remember when they needed people to bank with them. They would...
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2 comments
Anonymous
#89446

We have had a Chase credit card for just a few years now. Mostly we put our tuition for graduate school on the card.

Things have been tight, but we always made a fairly high monthly payment. When things started getting better, we paid our monthly bill, then an extra payment so that we could pay it off early. It takes one sick and twisted company to turn this into a situation where they jack up your interest rate to 29.9% because they decide to post your payment on dates that end up showing a default.

Now we are going to take our entire savings and Christmas bonus money to pay off our debt to Chase and shred our cards tonight. This has been a difficult choice because it means we will be unable to buy Christmas gifts for our family or son this year.

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Review
#160082 Review #160082 is a subjective opinion of poster.
Service
Chase Bank Customer Care
Loss
$29

Contact Chase Bank Customer Service

Website:
www.chase.com
Mailing Address:
Card Services P.O. Box 15298
Wilmington, Delaware 19850
United States
Phone:
(800) 432-3117
All Chase Bank Contacts

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