Product: Chase Bank Customer Care Clear all filters (85 of 85 reviews match)
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On May 28, 2017 my wife purchased tickets from Vivid Seats for the Boise State vs.Virginia game to be played on September 22, 2017. We did not receive any communication or confirmation of any kind from Vivid Seats. This concerned my wife so she looked into it further...
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Chase Bank Customer Care
I didn't like
  • Customer serves lied to me
  • I spent countless hours dealing with this
  • Chase did not return calls
#1103590
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i rented a car from alamo with my chase card....got a parking ticket and immediately paid it by bank check...received notice from chase that alamo had charged me for the tkt plus a service fee...$39...i called alamo and customer service agent was no help...told me to...
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1.3
Product
Chase Bank Customer Care
I didn't like
  • Customer rep knowledge
  • Phone customer service
#1100344
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I received a letter indicating that my property address and insurance policy address are not correct.In fact the letter was send to my correct address which is 1840 Majors Path, Southampton, NY 11968 Chase has the property address listed as 1840 Majors Path,...
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Product
Chase Bank Customer Care
I didn't like
  • No help at all
#1097246
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Chase Bank - The most terrible trip ever

#1086331
2.3
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Chase bank activated my card by mistake? And they got me stuck and they don't care. They just keep giving me the run around, but I cant pay for my car hotel, they do you a give me a course called to tell me they sorry for the mistske a mistake these big corporations are getting. to comfortable.
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Chase Bank - Frustrating

#1061891
1.7
Details
I like to know why chase mortgage bankers don't work in the office on Fridays everyone else is this is May Day off after 3 -12 hr shifts and there is no one mortgage banker available in Indianapolis on Friday really what's wrong with this picture
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Chase Bank Customer Care Review

#976288
2.9
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Sara Weekes a relationship Banker at Eagle Idaho 83616 branch had being unproffesional rude unkind trashy lady that make me run away from CHASE. This trashy employees needs to work at bars NOT banks, and worst. CHASE keep her there FOREVER!!!!!
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Chase Bank Customer Care Review

#930138
I have deposited my own personal checks in amounts over $1,500.00 into my mother's Chase account every month for years. Today a teller refused to break three $100.00 bills for me because I don't have a Chase account. ( I won't be opening one any time soon, either. ) Isn't money handling what banks do?
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Submitted application.I have had two Chase credit cards for many years and have excellent credit. Chase said to go to bank and have Chase fax driver's license and utility bill to Chase. This took a lot of time, as Chase had one teller managing the desk plus the...
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1.2
Product
Chase Bank Customer Care
#1094756
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I GOT A COUPON FOR OPENING A SAVINGS ACCOUNT.WENT TO FOUR BRANCHES NONE COULD DO IT BECAUSE YOU HAVE TO HAVE APPOINTMENT. I WORK LIKE MOST PEOPLE 8-5 WITH A LUNCH AT11.30 TO 1. ASKED TO MAKE AN APPOINTMENT FOR THAT TIME . THAY TOLD ME NO THATS WHEN THAY GO TO LUNCH....
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Anonymous
Anonymous

Avoid all monster mega banks and go to a small local bank or better yet, a credit union.

1.0
Product
Chase Bank Customer Care
#1089397
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DO NOT get a credit card from Chase especially one co-branded with Amazon.I recently fell behind (medical issues). While getting back on my feet I have experienced, first hand, borderline harassment phone calls. Caller ID and VOIP reports indicate they call six or...
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1.0
Product
Chase Bank Customer Care
#1087441
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I'm about to change banks because I'm now uncomfortable going into my branch!I inherited a piece of property and the calls started before I even sold it. Its not that much money but enough to get the sharks circling i guess. I have investments with Chase for 25 years...
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Chase Bank Customer Care
#1068159
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For over a year, we keep getting form letters (five maybe six) from Chase Fraud Department to the effect that my wife's credit card application needs more information and to call to get it resolved.My wife nor I have never applied for a Credit Card in the past 8 or so...
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1.0
Product
Chase Bank Customer Care
I didn't like
  • See attached comments
#1064453
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****Luisa Colin****Venice Blvd.LA was the best. Not my usual Chase experience. She listened, looked at my receipts, (cust serv) kept telling me, all was fine, when it was not. I left the branch feeling like a customer. I had an issue with my card. I was being rejected...
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3.5
Product
Chase Bank Customer Care
I liked
  • Luisa colin
I didn't like
  • Phone customer service
#1056526
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To Whom it may Concern, I am seeking advice about a situation with AVIS Car Rentals and my bank, Chase.I can go over the whole situation with AVIS. To state it quickly, on 4/23/2017, I rented a car with a credit card and a debit card from AVIS. I had to process some of...
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Anonymous
John

I am sorry this happened to you. I do have a few suggestions. I suggest you contact your attorney General consumer protection division. They might be able to help. You can...

Anonymous
GetaGrip

It's not illegal for a transaction to go through even if the card was closed out, IF you have done business with the merchant before...You throw that word around to much witho...

1.8
Product
Chase Bank Customer Care
I didn't like
  • Attitude of supervisor
  • Asked me security questions that they seem
  • Being cheated on
#1046646
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