Product: Chase Bank Customer Care Clear all filters (0 of 96 reviews match)
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Family signed up for a chase credit card and chase sent my checking account information without my authorization. Ridiculous that this happened. Thank god it was too a family member who wouldn’t steal from me. Also who knows if they sent this to someone else!!! I...
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1.0
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Chase Bank Customer Care
#1346844
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I'm disabled and I got 34.00 od in april 2018 right before my ssd was deposited and 34.00 twice in may of 2018 right before my ssd was deposited it was a total of 102.00 I cant afford them fees I'm disabled and have a heart valve and I have a speech disability so I...
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Chase Bank Customer Care
I liked
  • Online banking
  • Having atms everywhere
I didn't like
  • Poor dispute claim resources
#1257774
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Chase bankers in Lafayette LA knew hardly anything.

It took two men at Chase on Pinhook in Lafayette LA and 30 wasted minutes to have hardly any of our questions answered regarding our accounts. In fact we knew more than those two guys did. And one of them was supposed to be a manager. Customer service was rude and unprofessional only talking to one of us and ignoring the other. It's a shame.
2.2
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Chase Bank Customer Care
#1247638
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Every month, they send us junk mail addresses to "Our Neighbor". Every month, I give them a call, asking them to take the address of their list. Every month, nothing changes and they just keep on spamming us. A legitimate business would stop sending you cr*p you don't...
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1.0
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Chase Bank Customer Care
I didn't like
  • Spamming
#1202348
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I don't always contact my credit card company but when I did I was in big surprise.I am so disappointed to find out it was out sourced in the Philippines, their word of customer service and helping you is not the same expectations in the United States. The filipino way...
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Anonymous
Anon

The next time you call, ask for a representative in the United States. It can’t hurt to try and asked for one.

Product
Chase Bank Customer Care
I didn't like
  • Worst customer service
#1199399
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i am listed as attorney-in-fact for my brother while he is in hospital chase said my docment for power of attorney did not list their bank specifically and that therefore my power of attorney was incomplete. one week later wheni returned with a document specificlly...
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1.0
Orchard Lake Village,Michigan
Product
Chase Bank Customer Care
I liked
  • Clean
#1199200
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I'm out of state for training for a month and thought I had left my debit card at home.Oops. Went into a chase branch to get a temporary ATM card for the time being. After being made to wait for 25 minutes, I sat there waiting to receive my card, when they told me they...
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Anonymous
Anonymous

If Chase do this to our military...shame on Chase ..time to take my business some place else.

Product
Chase Bank Customer Care
#1184036
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I have an existing account in Chase but I want to open account for my minor daughter.They said they need her SS number so I came back few days after. On my second visit, I waited more than half an hour for the banker to assist me. And while processing, she asked for my...
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1.0
Product
Chase Bank Customer Care
#1180886
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We have business account at chase, there is only one person working every time we go in.The line is always ridiculously long. There are 2 branches near me and both are the same. If you plan on going to the bank, plan on spending a half hour there. I wish they would...
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1.8
Mattituck,New York
Product
Chase Bank Customer Care
#1139782
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We have been a customer of Chase for 20 years.We are in the process of buying 1 parking space from another condo in our building. To complete this transaction, our HOA requires a consent from our mortgage lender, Chase. The consent is to reallocate this parking space...
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Product
Chase Bank Customer Care
#1127790
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