Product: Chase Bank Customer Care Clear all filters (93 of 93 reviews match)
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Every month, they send us junk mail addresses to "Our Neighbor". Every month, I give them a call, asking them to take the address of their list. Every month, nothing changes and they just keep on spamming us. A legitimate business would stop sending you cr*p you don't...
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1.0
Product
Chase Bank Customer Care
I didn't like
  • Spamming
#1202348
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I don't always contact my credit card company but when I did I was in big surprise.I am so disappointed to find out it was out sourced in the Philippines, their word of customer service and helping you is not the same expectations in the United States. The filipino way...
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Anonymous
Anon

The next time you call, ask for a representative in the United States. It can’t hurt to try and asked for one.

Product
Chase Bank Customer Care
I didn't like
  • Worst customer service
#1199399
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i am listed as attorney-in-fact for my brother while he is in hospital chase said my docment for power of attorney did not list their bank specifically and that therefore my power of attorney was incomplete. one week later wheni returned with a document specificlly...
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1.0
Orchard Lake Village, Michigan
Product
Chase Bank Customer Care
I liked
  • Clean
#1199200
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I'm out of state for training for a month and thought I had left my debit card at home.Oops. Went into a chase branch to get a temporary ATM card for the time being. After being made to wait for 25 minutes, I sat there waiting to receive my card, when they told me they...
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Anonymous
Anonymous

If Chase do this to our military...shame on Chase ..time to take my business some place else.

Product
Chase Bank Customer Care
#1184036
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I have an existing account in Chase but I want to open account for my minor daughter.They said they need her SS number so I came back few days after. On my second visit, I waited more than half an hour for the banker to assist me. And while processing, she asked for my...
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1.0
Product
Chase Bank Customer Care
#1180886
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We have business account at chase, there is only one person working every time we go in.The line is always ridiculously long. There are 2 branches near me and both are the same. If you plan on going to the bank, plan on spending a half hour there. I wish they would...
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1.8
Mattituck, New York
Product
Chase Bank Customer Care
#1139782
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We have been a customer of Chase for 20 years.We are in the process of buying 1 parking space from another condo in our building. To complete this transaction, our HOA requires a consent from our mortgage lender, Chase. The consent is to reallocate this parking space...
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Product
Chase Bank Customer Care
#1127790
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On May 28, 2017 my wife purchased tickets from Vivid Seats for the Boise State vs.Virginia game to be played on September 22, 2017. We did not receive any communication or confirmation of any kind from Vivid Seats. This concerned my wife so she looked into it further...
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Product
Chase Bank Customer Care
I didn't like
  • I spent countless hours dealing with this
  • Customer serves lied to me
  • Chase did not return calls
#1103590
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i rented a car from alamo with my chase card....got a parking ticket and immediately paid it by bank check...received notice from chase that alamo had charged me for the tkt plus a service fee...$39...i called alamo and customer service agent was no help...told me to...
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Anonymous
Anonymous

seems like Alamo is the problem not chase

1.3
Product
Chase Bank Customer Care
I didn't like
  • Phone customer service
  • Customer rep knowledge
#1100344
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I received a letter indicating that my property address and insurance policy address are not correct.In fact the letter was send to my correct address which is 1840 Majors Path, Southampton, NY 11968 Chase has the property address listed as 1840 Majors Path,...
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Product
Chase Bank Customer Care
I didn't like
  • No help at all
#1097246
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