Product: Chase Bank Customer Care Clear all filters (87 of 87 reviews match)
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We have business account at chase, there is only one person working every time we go in.The line is always ridiculously long. There are 2 branches near me and both are the same. If you plan on going to the bank, plan on spending a half hour there. I wish they would...
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1.8
Mattituck, New York
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Chase Bank Customer Care
#1139782
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We have been a customer of Chase for 20 years.We are in the process of buying 1 parking space from another condo in our building. To complete this transaction, our HOA requires a consent from our mortgage lender, Chase. The consent is to reallocate this parking space...
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Chase Bank Customer Care
#1127790
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On May 28, 2017 my wife purchased tickets from Vivid Seats for the Boise State vs.Virginia game to be played on September 22, 2017. We did not receive any communication or confirmation of any kind from Vivid Seats. This concerned my wife so she looked into it further...
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Chase Bank Customer Care
I didn't like
  • Chase did not return calls
  • Customer serves lied to me
  • I spent countless hours dealing with this
#1103590
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Chase Bank - The most terrible trip ever

#1086331
2.3
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Chase bank activated my card by mistake? And they got me stuck and they don't care. They just keep giving me the run around, but I cant pay for my car hotel, they do you a give me a course called to tell me they sorry for the mistske a mistake these big corporations are getting. to comfortable.
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Chase Bank - Frustrating

#1061891
1.7
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I like to know why chase mortgage bankers don't work in the office on Fridays everyone else is this is May Day off after 3 -12 hr shifts and there is no one mortgage banker available in Indianapolis on Friday really what's wrong with this picture
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Chase Bank Customer Care Review

#976288
2.9
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Sara Weekes a relationship Banker at Eagle Idaho 83616 branch had being unproffesional rude unkind trashy lady that make me run away from CHASE. This trashy employees needs to work at bars NOT banks, and worst. CHASE keep her there FOREVER!!!!!
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Chase Bank Customer Care Review

#930138
I have deposited my own personal checks in amounts over $1,500.00 into my mother's Chase account every month for years. Today a teller refused to break three $100.00 bills for me because I don't have a Chase account. ( I won't be opening one any time soon, either. ) Isn't money handling what banks do?
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i rented a car from alamo with my chase card....got a parking ticket and immediately paid it by bank check...received notice from chase that alamo had charged me for the tkt plus a service fee...$39...i called alamo and customer service agent was no help...told me to...
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Anonymous
Anonymous

seems like Alamo is the problem not chase

1.3
Product
Chase Bank Customer Care
I didn't like
  • Phone customer service
  • Customer rep knowledge
#1100344
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I received a letter indicating that my property address and insurance policy address are not correct.In fact the letter was send to my correct address which is 1840 Majors Path, Southampton, NY 11968 Chase has the property address listed as 1840 Majors Path,...
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Product
Chase Bank Customer Care
I didn't like
  • No help at all
#1097246
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Submitted application.I have had two Chase credit cards for many years and have excellent credit. Chase said to go to bank and have Chase fax driver's license and utility bill to Chase. This took a lot of time, as Chase had one teller managing the desk plus the...
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1.2
Product
Chase Bank Customer Care
#1094756
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I GOT A COUPON FOR OPENING A SAVINGS ACCOUNT.WENT TO FOUR BRANCHES NONE COULD DO IT BECAUSE YOU HAVE TO HAVE APPOINTMENT. I WORK LIKE MOST PEOPLE 8-5 WITH A LUNCH AT11.30 TO 1. ASKED TO MAKE AN APPOINTMENT FOR THAT TIME . THAY TOLD ME NO THATS WHEN THAY GO TO LUNCH....
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Anonymous
Anonymous

Avoid all monster mega banks and go to a small local bank or better yet, a credit union.

1.0
Product
Chase Bank Customer Care
#1089397
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DO NOT get a credit card from Chase especially one co-branded with Amazon.I recently fell behind (medical issues). While getting back on my feet I have experienced, first hand, borderline harassment phone calls. Caller ID and VOIP reports indicate they call six or...
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1.0
Product
Chase Bank Customer Care
#1087441
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I'm about to change banks because I'm now uncomfortable going into my branch!I inherited a piece of property and the calls started before I even sold it. Its not that much money but enough to get the sharks circling i guess. I have investments with Chase for 25 years...
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Product
Chase Bank Customer Care
#1068159
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For over a year, we keep getting form letters (five maybe six) from Chase Fraud Department to the effect that my wife's credit card application needs more information and to call to get it resolved.My wife nor I have never applied for a Credit Card in the past 8 or so...
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1.0
Product
Chase Bank Customer Care
I didn't like
  • See attached comments
#1064453
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