Manufacturer: Chase Bank Category: Customer Care Clear all filters (81 of 81 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
I GOT A COUPON FOR OPENING A SAVINGS ACCOUNT.WENT TO FOUR BRANCHES NONE COULD DO IT BECAUSE YOU HAVE TO HAVE APPOINTMENT. I WORK LIKE MOST PEOPLE 8-5 WITH A LUNCH AT11.30 TO 1. ASKED TO MAKE AN APPOINTMENT FOR THAT TIME . THAY TOLD ME NO THATS WHEN THAY GO TO LUNCH....
Read more
Anonymous
Anonymous

Avoid all monster mega banks and go to a small local bank or better yet, a credit union.

1.0
Product
Chase Bank Customer Care
#1089397
Reply to reviews
DO NOT get a credit card from Chase especially one co-branded with Amazon.I recently fell behind (medical issues). While getting back on my feet I have experienced, first hand, borderline harassment phone calls. Caller ID and VOIP reports indicate they call six or...
Read more
1.0
Product
Chase Bank Customer Care
#1087441
Reply to reviews
I'm about to change banks because I'm now uncomfortable going into my branch!I inherited a piece of property and the calls started before I even sold it. Its not that much money but enough to get the sharks circling i guess. I have investments with Chase for 25 years...
Read more
Product
Chase Bank Customer Care
#1068159
Reply to reviews

Chase Bank - The most terrible trip ever

#1086331
2.3
Chase bank activated my card by mistake? And they got me stuck and they don't care. They just keep giving me the run around, but I cant pay for my car hotel, they do you a give me a course called to tell me they sorry for the mistske a mistake these big corporations are getting. to comfortable.
Comment
Show

Chase Bank - Frustrating

#1061891
1.7
I like to know why chase mortgage bankers don't work in the office on Fridays everyone else is this is May Day off after 3 -12 hr shifts and there is no one mortgage banker available in Indianapolis on Friday really what's wrong with this picture
Comment
Show

Chase Bank Customer Care Review

#976288
2.9
Sara Weekes a relationship Banker at Eagle Idaho 83616 branch had being unproffesional rude unkind trashy lady that make me run away from CHASE. This trashy employees needs to work at bars NOT banks, and worst. CHASE keep her there FOREVER!!!!!
Comment
Show

Chase Bank Customer Care Review

#930138
I have deposited my own personal checks in amounts over $1,500.00 into my mother's Chase account every month for years. Today a teller refused to break three $100.00 bills for me because I don't have a Chase account. ( I won't be opening one any time soon, either. ) Isn't money handling what banks do?
Comment
Show
For over a year, we keep getting form letters (five maybe six) from Chase Fraud Department to the effect that my wife's credit card application needs more information and to call to get it resolved.My wife nor I have never applied for a Credit Card in the past 8 or so...
Read more
1.0
Product
Chase Bank Customer Care
I didn't like
  • See attached comments
#1064453
Reply to reviews
****Luisa Colin****Venice Blvd.LA was the best. Not my usual Chase experience. She listened, looked at my receipts, (cust serv) kept telling me, all was fine, when it was not. I left the branch feeling like a customer. I had an issue with my card. I was being rejected...
Read more
3.5
Product
Chase Bank Customer Care
I liked
  • Luisa colin
I didn't like
  • Phone customer service
#1056526
Reply to reviews
To Whom it may Concern, I am seeking advice about a situation with AVIS Car Rentals and my bank, Chase.I can go over the whole situation with AVIS. To state it quickly, on 4/23/2017, I rented a car with a credit card and a debit card from AVIS. I had to process some of...
Read more
Anonymous
John

I am sorry this happened to you. I do have a few suggestions. I suggest you contact your attorney General consumer protection division. They might be able to help. You can...

Anonymous
GetaGrip

It's not illegal for a transaction to go through even if the card was closed out, IF you have done business with the merchant before...You throw that word around to much witho...

1.8
Product
Chase Bank Customer Care
I didn't like
  • Rude customer service
  • Poor dispute claim resources
  • Asked me security questions that they seem
#1046646
Reply to reviews
Contrary to JPMorgan Chase Bank promises to the board of directors, and the sales pitch of the yearly subscription of "a card you can use with confidence" Chase will always side with the crook. We will never use Chase Bank Credit cards, EVER!. I advise anyone to get a...
Read more
Anonymous
GetaGrip

You were Conned? So it's your bank's fault YOU made a bad judgement in choosing a merchant and got screwed? It's not bad customer service that you didn't get your way.

1.0
Product
Chase Bank Customer Care
I liked
  • Close to home
I didn't like
  • Customer service
#1042345
Reply to reviews
When my mother died she left an estate in excess of $8 million and named Chase as executor of her estate.Chase took almost four years to settle the estate, all the while charging fees for every possible thing. They sold a valuable personal item specified in her Will to...
Read more
Anonymous
Anonymous

One of the monster mega banks that Trump is going to smother with kindness. Great plan, again.

Product
Chase Bank Customer Care
#1002563
Reply to reviews
I did two rounds of purchases on a Chase Slate Card, both for dental work.Had the first one done, paid it off completely, ditto with the second. In prepping for the third round of work, my first act was to call Chase and ask if I needed to close my card and open a new...
Read more
1.0
Product
Chase Bank Customer Care
I didn't like
  • Unethical business practices
#1002288
Reply to reviews
I have a personal account with chase.Now that I was ready to open three small business accounts I called the branch near me to find out what was necessary and conditions. The person that I was told would be able to help me could not give me the information. Then I...
Read more
Anonymous
Anonymous

Avoid all monster mega banks and use a small community bank or a credit union.

1.0
Product
Chase Bank Customer Care
I didn't like
  • Lack of professional ethics
#1000482
Reply to reviews