Product: Chase Bank Credit Card Clear all filters (0 of 188 reviews match)
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Chase Bank - New Payment Policy

Chase has recently changed their policy on when it posts your payment. Even after they receive your payment from your bank they sit on it for 7 days before clearing it from your balance. This allows them to continue to charge you interest on that outstanding balance
1.1
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Chase Bank Credit Card
#1416153
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I have been a chase credit card holder for close to 40 years. Accidentally I found out yesterday that all 3 of my accounts were closed. There was no notification and it took numerous calls to get to the person who was responsible for this. She was rude and...
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Anonymous
Anonymous

Was this person really rude, disrespectful and not helpful? I'm guessing you wanted a better answer than what the screen was telling them to tell you so you went into your old...

ThirdBison366
ThirdBison366

Chase' customer service is the worst I have ever dealt with involving a major financial institution. Bank of America, Wells Fargo, Citi, all of their customer service has decl...

1.0
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Chase Bank Credit Card
#1408258
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Chase Bank - Security top notch

No complaints, this is actually really good, maybe a little too good. I am trying to add my wife as an authorized user on my credit card and they keep hanging up on me thinking I'm someone else, at least they wont give your information or send a card to someone who shouldn't have it. Thanks chase!
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Chase Bank Credit Card
#1375855
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Once again Chase failed. They promised to send a replacement credit card 8/16 to arrive over night. It wasn’t sent until 8/20 and not overnight. It took speaking with several people to get to the right one. I’m supposedly a Preferred investment client. After several...
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Anonymous
Anonymous

I can tell you my experience has been the exact opposite of yours but then I have "CPC - Private Client" accounts but even before I had them they always bent over backwards fo...

1.0
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Chase Bank Credit Card
#1335059
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I ask about this showing up on my credit report and two separate employees tell me there is nothing they can do about that. That it is bank policy. I ask to speak to someone else, and a woman told me that there was no one else I could speak to. I paid off the entire balance and closed the account promptly. *** CHASE BANK...
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Anonymous
Anonymous

Guess it’s the banks fault too that you forgot about the balance transfer....I know it’s easy to see another cards balance disappear and think the visa fairy paid it

1.0
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Chase Bank Credit Card
I didn't like
  • Way i was treated by your staff
  • Not sending out statement
  • Not sending out physical card
#1309219
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Due to a mistake, our payment on our Chase Credit Card of $52.71 went through as $5,271.00! Help! Have gotten different answers as how to get our overpayment back and we still don't have it. First customer service rep said overpayment would be refunded to the account...
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h.kitchener
h.kitchener

It all depends on who made the mistake. If yours, then you will have to wait until Chase rectifies the mistake. If it was the recipient or Chase then wander into a Chase bank ...

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Chase Bank Credit Card
#1287722
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Chase Bank - IT department really bad

Received my new chase cc and went online to verify receipt and system locked me out saying the account wzs already active. I call Chase and after 37 minutes the first time and 28 monutes the second time i decided the best thing to do was to cut the card up and close the account. To add to my problem, now I can't access my home loan or my airline card information
1.0
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Chase Bank Credit Card
#1286664
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I've been a loyal customer for over 15 years with an excellent credit rating and no missed or late payments for that entire time. Recently I received a notice that they are raising my 8.4% interest rate to 12.99% a 64% increase. When I called customer service they...
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Anonymous
Anonymous

"On the heels of the biggest tax reduction in history "Did you really think you would see any of that reduction? You must be out of your mind. Don't like it go to another bank...

Anonymous
Anonymous

Agreed - I wasted my time reading what you posted,that’s 30 seconds I’ll never get back

1.0
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Chase Bank Credit Card
#1227058
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Chase Bank - Want to no when money available

Nothing they said .my money would be available at 1:30 am
3.7
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Chase Bank Credit Card
#1222416
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I took up a Chase Bank interest-free promotion offer that I received in the mail and paid to have my old credit card account balance transferred to Chase. It was my clear understanding that transfer and new purchases were treated the same and both were included in...
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1.0
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Chase Bank Credit Card
#1206931
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