JPMorgan Chase & Co. and their creative banking are nothing short of thieves. I had my checking account balanced down to the penny. I knew exactly what I needed in my account. I made a deposit in my account Monday, December 14, 2009, at 710pm. With the $42.00 in cash I put thru the ATM, my account balance showed I had a positive $132 balance. To my horror, today when I checked my account I was overdrawn by $125. This can't be…. I scanned my account to see what happened. Then I noticed the deposit was dated for December 15th. Because they dated it for the 15th and not the 14th, I received three $34.00 NSF fees.
After spending a good half hour on the phone, they refused to refund my money. They said the ATM deposits had to be in by 430pm. Ok so they close the ATM at 430pm…but give you a receipt that shows the money in your account, so you think all is ok. But the best part is, because the deposit wasn't in the machine by 430pm, they take the money out my account and then well after 7pm at night, they put thru a bunch of debits, so you get overdrawn. So because they refuse to recognize my deposit, I got charged $102 in NSF Fees.
Now I am in a snowball affect. Because of the NSF fees they charged, more stuff will go thru and I will get charged more NSF fees. I don't get paid again till Friday and by then I will owe the bank $300 plus. That's well over half my check.
Like many others out there, I lost my great paying job a few years ago and now make $20,000 less a year. I now live paycheck to paycheck just trying to stay ahead of the shut off notices and late fees. I was supposed to pay my mortgage out of this paycheck, but now I won't have the money to. What's ironic…..my mortgage company is the same bank, Chase Home Finance, whom I have been trying to get a loan modification done since May 2009.
I had bought Christmas presents on layaway at Kmart and am now forced to return the presents, just to see if I can get enough money together to stop the endless stream of NSF fees. What a great Christmas my six year old will have, when he has no presents and I have to tell him it's because the bank refuses to give someone a break.
Product or Service Mentioned: Chase Bank Banking Service.