Product: Chase Bank Checking Account Clear all filters (130 of 130 reviews match)
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1.0
Details
My new employer accidentally sent direct deposit to closed chase account. (I thought I switched/updated banking details to new back in time to avoid the mistake, apparently I did not). Long story short $341 was direct deposited to my “closed” chase acct on 8/16/18,...
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2 comments
Anonymous
#1750933

Sounds like you’re extremely irresponsible, first you stiff Chase, then you stupidly have your employer deposit funds into the account where you stiffed Chase and you’re upset they are sending you the money fastest enough.... let me ask, how long did Chase have to wait for you to repay them (even if you only paid then accidentally, sounds like you bad no intention of paying them)

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Review
#1657870 Review #1657870 is a subjective opinion of poster.
Product
Chase Bank Checking Account
1.0
Details
1st when you call all you get is a 3rd world country that you cant understand.....and sadly when I went to the bank branch the locals had their hands tied by this other country. THATS scary to know that america isnt controlling the funds for chase bank. They put a hold...
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1 comment
Anonymous
#1751614

Ah...so it took the last sentence for you to tell why your account was locked. YOU let your phone run out of power or YOU lost it and tried to do business on another phone.

Totally your fault super patriot. Oh and by the way it's (A)merica not america child.. Also, the company is still under US control like other companies, they offshore the call centers.

You could have US-based calls centers but people like you would whine about higher fees. Make a choice, higher fees or keep being cheap and deal with an offshore call center.

Review
#1657695 Review #1657695 is a subjective opinion of poster.
Product
Chase Bank Checking Account
Cons
  • Bad supervisors
  • Claim department stuff do not value the customer
  • Rudeness
Reason of review
Access/ activation issues
Loss
$10
Preferred solution
take the hold off my acct
Tags
  • liars
  • Fraudulent Practice
1.0
Details
I opened an account online with Chase Bank. A few days later i have an incoming wore transfer that was denied. So the issuing comany resends the transfer and this time the bank accepts the transfer and immediately closes my account and tells me that i will have to wait...
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1 comment
Anonymous
#1750931

Sounds like you’re upset that they caught on to your fraudulent activities, I suspect that’s why you had to switch banks to Chase in the first place, I suggest you go to a smaller institution where they’re detection systems might not be as advanced

Review
#1656968 Review #1656968 is a subjective opinion of poster.
Product
Chase Bank Checking Account
Reason of review
Fraudulent Bank
Loss
$3
Preferred solution
Full refund
Tags
  • Learn what customer service means
1.0
Details

Update by user Sep 09

Soooooooo, I was contacted by a Chase Representative regarding my written complaint that I filed with the New York and Texas customer no-service departments. She told me that she was "assigned to my case and would be investigating my claim personally." A couple weeks...

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1 comment
h.kitchener
#1730156

If Chase is either unable or unwilling to fix the problem, then you need to find another bank. You might try and find a common denominator for them tagging transactions as potential fraud and others not.

Then, adjust your procedures accordingly. Frankly, I would dump Chase if they refuse to have good USA-based customer service reps.

Review
#1617775 Review #1617775 is a subjective opinion of poster.
Product
Chase Bank Checking Account
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
I have been in contact many times with Chase Bank. They let a business to withdrawal from my checking account without my permission. I have done business with this place before but they just took a large withdrawal out of my checking account without my permission...
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Review
#1504861 Review #1504861 is a subjective opinion of poster.
Product
Chase Bank Checking Account
Reason of review
Poor customer service
Loss
$1100
Preferred solution
Full refund
1.2
Details
I have been with Chase Bank for four years and have received so many fees that are unexceptionable. Over the past few months I have gotten over draft fees even though I had money in my accounts so I called to link my accounts and they told me this will fix the fees...
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3 comments
Anonymous
#1639691

All you have to do is check your account every day. If it is negative you just transfer money from another account to cover it. Problem solved.

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Review
#1421082 Review #1421082 is a subjective opinion of poster.
Product
Chase Bank Checking Account
Pros
  • Bank good private client a joke avoid
Cons
  • Unethical business practices
  • All the fees
  • Closing my good account
Reason of review
Bad quality
Loss
$200
Preferred solution
Full refund
Tags
  • Chase Jp Morgan
1.0
Details
Chase bank is a joke! A few weeks ago I had dropped my debit card at a gas station that I go to a lot so when I found out someone had turned it in I did not think about looking for unauthorized charges. I was dealing with my daughter who was in suicidal, and my mom who...
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2 comments
Anonymous
#1580301

They are horrible. How can you have a man the second longest worker in chase history still working?

Started at 17 and will be 80 in January and still has to work to pay the bills after my mom died. Sorry, they are horrible. He deserves so much more but never got it. Sorry but it really hurts me that they could do this to such a great and dedicated worker his entire life.

He drives an hour to work and back 4 days a week. It's so sad.

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Review
#1371787 Review #1371787 is a subjective opinion of poster.
Product
Chase Bank Checking Account
Reason of review
Problems with payment
I was trying to do a simple transfer to my husband online and became a nightmare they blocked my account online and they want me to go to an agency even though I explain many times I am living out of the country so they want to keep my money illegal because I need my...
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Review
#1361004 Review #1361004 is a subjective opinion of poster.
Product
Chase Bank Checking Account
Reason of review
Poor customer service
Loss
$5500
Preferred solution
Let the company propose a solution
1.7
Details
I've been a loyal credit card customer of Chase for years, and have never had a single late payment or any issues. So when I recently moved and needed a new bank for my personal checking account, I naturally thought of Chase since there was a local branch just a few...
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3 comments
Anonymous
#1598782

This one time i got a job printing checks from Craigslist and went to cash the first check and they brought me to risk management as well.

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Review
#1305952 Review #1305952 is a subjective opinion of poster.
Product
Chase Bank Checking Account
Cons
  • Customer service and practices
Reason of review
Poor customer service
Loss
$2500
Preferred solution
Full refund

Contact Chase Bank Customer Service

Mailing Address:
Card Services P.O. Box 15298
Wilmington, Delaware 19850
United States
Phone:
(800) 432-3117
All Chase Bank Contacts

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Chase Bank reviews
1.0
Details

Update by user May 19, 2018

Chase bank's policy of going out of their way to get rid of longtime profitable customers makes no sense.

Original review posted by user May 19, 2018

Chase bank's policy of going out of their way tgo *** of longtime profita le customers makes no sense. We have banked with Chase for more than 12 years and have business, personal and other accounts with them. Our checking accounts alone have had an average six figure...
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3 comments
Anonymous
#1487595

Chase Mortgage Bank scamed my husband and i with their hurricane program now they're trying to modify my loan with a higher interest rate the executive office

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Review
#1260027 Review #1260027 is a subjective opinion of poster.
Product
Chase Bank Checking Account
Pros
  • Parking
Cons
  • Lack of any reasonable solution
  • Customer service
Reason of review
Poor customer service