Manufacturer: Chase Bank Category: Loans Clear all filters (7 of 7 reviews match)
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Called in the Chase Auto Finance to arrange for payment on a specific date to be made on line. Date date came and Chase pulled a payment from my pay source with no auth at the same time I sent a payment on line. This hit my account for two payments totaling 900 which...
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Chase Bank Auto Loan
#893155
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The said they did not recieve car payments for months, even though it is set up as automatic withdrawal from my account.  And my bank statements prove they recieved payment every month.  I have had problems with them from the start when I leased my...
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1.0
Product
Chase Bank Auto Loan
#825555
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Resolved

RUDE! UNKIND! DISRESPECTFUL! UNCARING! UNPROFESSIONAL!! We lost our income's and called CHASE BANK to ask for an extension on our auto loan, which we have always been on time with and have Not missed a payment before. We were informed that Because we lost our income by...
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Anonymous
Anonymous

Chase Bank sucks, they are the biggest crooks ever, and I hope the dam place burns to the ground.

Anonymous
Anonymous

We are having same issue, requested 1 defrired payment, we have made 28 on time payments and they said it's not a acceptable reason, beyond unbelievable. We are to call back i...

1.0
Product
Chase Bank Auto Loan
#815636
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After buying a used vehicle from a dealer, they put it through Chase against my wishes to use my credit union.Chase sent me payment coupon and approval letter, then 2 weeks later I receive another letter telling me that my loan can't be approved because " the length of...
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Product
Chase Bank Auto Loan
I didn't like
  • Bait and switch car loan
#732452
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My account is 14 days past due.I have already spoken to them about my situation and I just made a payment to get caught up on the previous month's payment. When you are making a payment they are sweet as pie. When you tell them you need a little time, they speak to you...
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Anonymous
Anonymous

I have a solution...don't have late payments. Problem solved. You're welcome!!!

1.7
Product
Chase Bank Auto Loan
I didn't like
  • poor Customer service
  • Poor customer service
#721173
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Chase Bank Auto Loan Review

#809644
1.9
First I am really desapointed with CHASE BANK, first they aproved my auto loan and now I came to bank to see what was my next step, only to found out that my loan was decline because i am not US Citizen. I feel discrinaded by chase bank, CHASE BANK IS DISCRIMINATING ON CUSTUSMERS! I wont do no bussiness with chase in the feature or recomend this bank to friends or any persons.
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Chase Bank Auto Loan Review

#744538
Just paid off a 48,000 car loan with chase Went to branch to cash a 400 check and not only they wanted to steal $8 from me they would not cash check because it was made out to cash.
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