Chase Bank Auto Loan Reviews

filters
seller:
Show
state:
Show
city:
Show
Called in the Chase Auto Finance to arrange for payment on a specific date to be made on line. Date date came and Chase pulled a payment from my pay source with no auth at the same time I sent a payment on line. This hit my account for two payments totaling 900 which over drew mt account resulting in 3 items returned to my bank to cover for 30 each. I have been attempting to hear the conversation that gave auth to do this which to date has not...
Read more
The said they did not recieve car payments for months, even though it is set up as automatic withdrawal from my account.  And my bank statements prove they recieved payment every month.  I have had problems with them from the start when I leased my car.  They reposseded my car and it took days before I could get it and my belongings, which was my pocketbook with important stuff that I needed.  They say they fix the...
Read more
RUDE! UNKIND! DISRESPECTFUL! UNCARING! UNPROFESSIONAL!! We lost our income's and called CHASE BANK to ask for an extension on our auto loan, which we have always been on time with and have Not missed a payment before. We were informed that Because we lost our income by NO fault of ours that they WON'T allow it ? Because they said it is ONLY Allowed for "UNFORESEEN!" events????? I Do Not know of any business that is going to Layoff employees and...
Read more
After buying a used vehicle from a dealer, they put it through Chase against my wishes to use my credit union. Chase sent me payment coupon and approval letter, then 2 weeks later I receive another letter telling me that my loan can't be approved because " the length of the loan is either too short or too long". But.....if I paid another $1100 they would gladly fund for the same amount of time? WHAT? Called customer service and on the phone for...
Read more
I didn't like
  • Bait and switch car loan
#732452
My account is 14 days past due. I have already spoken to them about my situation and I just made a payment to get caught up on the previous month's payment. When you are making a payment they are sweet as pie. When you tell them you need a little time, they speak to you like a criminal. They are rude and condescending and abusive. And they will call you phone from morning until night, making it difficult to work. Can't pay bills if I can't work....
Read more
1.7
I didn't like
  • poor Customer service
  • Poor customer service
#721173

Chase Bank Auto Loan Review

#809644
1.9
First I am really desapointed with CHASE BANK, first they aproved my auto loan and now I came to bank to see what was my next step, only to found out that my loan was decline because i am not US Citizen. I feel discrinaded by chase bank, CHASE BANK IS DISCRIMINATING ON CUSTUSMERS! I wont do no bussiness with chase in the feature or recomend this bank to friends or any persons.
Comment
Show

Chase Bank Auto Loan Review

#744538
Just paid off a 48,000 car loan with chase Went to branch to cash a 400 check and not only they wanted to steal $8 from me they would not cash check because it was made out to cash.
Comment
Show