Product: Chase Bank Account Clear all filters (227 of 227 reviews match)
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Chase Bank - Chase is a joke

1.0
Details
Giving the run around on accounts. Every time go to see banker the over hour wait line is ridiculous. Manger is rude and doesn’t even know how to do her own bankers job.
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Review
#1696517 Review #1696517 is a subjective opinion of poster.
Product
Chase Bank Account
Cons
  • Rude manager
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Chase Bank - Chase & court ordered guardianship

1.0
Details
I went into my local branch on 10/2/19 with my court order. I was told it takes three business days to process the legal docs. Now here it is 11 BUSINESS days later and three more forms/steps and still NOTHING! Now my ward is going to be served with an eviction notice and it’s really all CHASE banks fault for holding money hostage that belongs to an incapacitated person. Shame on your legal department.
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Review
#1682402 Review #1682402 is a subjective opinion of poster.
Product
Chase Bank Account
Pros
  • Branch personnel helpful but limited in power
Cons
  • Terrible response of legal department
Reason of review
Poor practices in vetting legal right to access
Preferred solution
Come up with a better process to avoid unnecessary losses
Tags
  • Looonnnggg Processing
1.0
Details

Update by user Sep 20

With other banks I was always treated like a person that can make mistakes and they helped me secure my account in cases were I felt it had been compromised. Chase just treated me like trash and made me feel ashamed that I had gotten scammed. They did nothing to insure...

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Review
#1659731 Review #1659731 is a subjective opinion of poster.
Product
Chase Bank Account
Pros
  • Access to online banking all the time
  • Great benefits
Cons
  • Does not do proper investigation
  • Do not care about customers
  • Poor customer service and care
Reason of review
Poor customer service
Preferred solution
I just want to know that this is not going to affect my credit or chances of getting a loan or mortgage or even job. I would like to be assured that my boyfriend will recieve most of his check as well.
Tags
  • Poor Customer Service And Care
1.0
Details

Update by user Jul 23

My daughters account is connected to mine. She was at work and couldn't use her card for lunch at work so I had to go take her some lunch. She was so confused and frustrated about why she couldn't use her card.

Original review posted by user Jul 23

I went into the branch in Merrillville Indiana by the mall...
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12 comments
PointlessGiantSchnauzer759
#1726666

They are bunch of liars

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Review
#1598104 Review #1598104 is a subjective opinion of poster.
Product
Chase Bank Account
Pros
  • Been with them since 2008
  • Multipe branches
Cons
  • Branch is no longer open that i had a relationship with
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
I became a customer of Chase several years ago. They are the big bank in the area I had moved to so I joined them. They convinced me when I came to get a certain checking account and savings for my business and personal accounts. I told them I was a new entrepreneur...
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2 comments
Anonymous
#1661223

Well said!!

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Review
#1445824 Review #1445824 is a subjective opinion of poster.
Product
Chase Bank Account
Cons
  • Bad management
  • Bad supervisors
  • Rudeness
Reason of review
Bad quality
Tags
  • incompetent
  • not as advertised
  • bad service
  • Bad Supervisors
1.0
Details
Our first appointment was set for October 10, 2018 at the Chase bank located at 18320 Preston Rd, Texas 75252. In that appointment, we opened the business account and filled out the merchant services application. Iris Santamaria was the agent from the merchant...
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1 comment
Anonymous
#1626201

Who cares.....

Review
#1434729 Review #1434729 is a subjective opinion of poster.
Product
Chase Bank Account
Reason of review
Work Experience or Job Application
Loss
$10000
Preferred solution
Let the company propose a solution

Chase Bank in Marietta, Georgia - 13 year customer- never had an issue

5.0
Details
I’ve been a customer of chase bank for 13 years. I’ve never had any issues. They send me plenty of communications. Their app is user friendly and keeps me alerted for any possible threats to my accounts. They have a great fraud team. Great customer service to their loyol customers. I can also say the same about Bank of America. I cannot say the same about BBVA/Compass Bank....stay away from BBVA.
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Review
#1434078 Review #1434078 is a subjective opinion of poster.
Product
Chase Bank Account
Reason of review
Good customer service
00 10/1Smoothies$5.00$35-$44.00 10/3Coffee Cafe$8.00$35-$52.00 Thanks to your CHASE'S creative accounting they can now charge you four extra overdraft fees! This is simply works out in their best interest. Steer clear of CHASE BANK. This is a very common practice with...
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3 comments
Anonymous
#1598778

I cant do math either i always spend 105$ at the store and buy 5 smoothies when i have 50$ in my account and i hate how the smoothies aren't free.

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Review
#1384637 Review #1384637 is a subjective opinion of poster.
Product
Chase Bank Account
Reason of review
Pricing issue
19, which in fact my other account was closed and empty :wtf: they said transactions went through after I closed it I said how can transactions go through when the account is closed I owe you guys nothing but they took my money anyways don't trust Chase Bank nothing...
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1 comment
h.kitchener
#1576599

Chase is most likely correct and you are wrong. If you wish to dispute their allegation further, just have them show you a print of the transactions and activity on the old account. They still retain your records.

Review
#1376530 Review #1376530 is a subjective opinion of poster.
Product
Chase Bank Account
Reason of review
Problems with payment

Contact Chase Bank Customer Service

Mailing Address:
Card Services P.O. Box 15298
Wilmington, Delaware 19850
United States
Phone:
(800) 432-3117
All Chase Bank Contacts

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Chase Bank in Payson, Arizona - Lost my bank card

I am an Uber driver and my credit card is lost? I have money going to the card for gas..? There is 88.54$ going into that account and I can not get to my money???
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Review
#1345201 Review #1345201 is a subjective opinion of poster.
Product
Chase Bank Account
Reason of review
Poor customer service