Manufacturer: Chase Bank Category: Accounts Clear all filters (178 of 178 reviews match)
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As a returning customer, i returned to chase to open a personal account.I deposited 3 checks upon opening the account. Two were cleared in 1 day. My available balance showed all three checks availble. I went to the atm to withdraw 20 dollars and the atm told me my card...
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Product
Chase Bank Account
#1057459
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Chase Bank - Chase Rewards Visa cheats customers out of bonus points
Chase Bank - Chase Rewards Visa cheats customers out of bonus points
I applied for a Chase Marriott Rewards Visa cards earlier this year.This decision was based solely on the offer of 80,000 points after charging $3,000 within the 1st three months. I printed out the offer, as well as my approval at the time I applied. I fulfilled my end...
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1.0
Product
Chase Bank Account
I didn't like
  • Did not follow through on their offer
#1047966
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My 1st Reply: My 2015 Tax Return Was deposit into the wrong account, I call the bank The Morning Of The Deposit and let them know the acct # was Wrong and please return the deposit to the IRS,THE BANK TOLD ME DON'T WORRY the names must match the account , Well That Was...
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1.0
Product
Chase Bank Account
I didn't like
  • Help steal my money
  • Unresponsive customer service
#1029109
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Chase Bank Account Review

#1021001
4.0
Closing account card was taken
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Chase Bank Account Review

#994196
1.0
Getting past die notices on account that I know nothing about. I tried to sign in to the bank and couldn't. I then spoke to a rep,, gave him info. He put me on hold. Came back and told me that he couldn't locate an account for me. All I know is the last 44 digits are 3013 .I do NOT have a card.If I have an account, send me by USPS PRINTED copies of all statements since the account was opened.
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Chase Bank Account Review

#919982
1.0
We cash 1-2 checks a week at Chase Bank because we contract labor. The owner has his business account with Chase Bank and every time they charge an $8 fee to cash it. This is ABSOLUTELY ridiculous! The money is in his account so why charge the customer to cash their check? BAD BAD unethical business. Ill NEVER have an account with them. EVER.
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Chase Bank Account Review

#918195
Called Chase, went thru description, said i was getting transferred, but call was dropped. Called back, transferred twice. Slate incompetent tells me to call back. Horrible support.
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One of my sub contractors went to cash a check today and was told my business account had been closed.I was in complete shock. we have had this account for our business for over 20 years and they closed it without any notice to me. We believe, but are not sure, because...
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Anonymous
Anonymous

Here we go again, accusing others of being racist because things did not go their way.

1.7
Product
Chase Bank Account
I liked
  • Online banking
I didn't like
  • Customer service people
  • Refuse to pursue my claim
  • Closing account without notice
#1005956
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Chase sent me a letter saying they will close my account.My wife and I had this account for very longtime and now all of the sudden they decided to close the account. When i called chase to ask why? all they said was "they don't have a reason to close the account and...
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1.1
Product
Chase Bank Account
#998668
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A check we wrote to Mission Lakes Country Club was paid out of our account by Chase Bank, even though the check was signed by an individual (I am assuming was the thief). We filed a claim, thinking they are responsible for paying someone other than the payee and...
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offconsumerpissed
off***sumer***ed

Sounds like you may have something fishy going on. I've disputed charges maybe three times in 15ish years, and nothing ever took more than a couple days.

Product
Chase Bank Account
#997445
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They also refuse to file claims against identity theft and refuse to close your account so that it will stop the theft.Instead you end up owing them hundreds of dollars in overdrawn fees insufficient funds because when they refuse a disabled cancer survivor living on...
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Anonymous
Anonymous

I am hoping that after you fired this monster-mega bank that you went to a credit union or a small, local bank.

1.0
Product
Chase Bank Account
#979064
Reply to reviews
My account was closed in August at the time the account was closed I had A balance On November 1st the IRS deposited 249.26 to this account since this account had been closed for several months the deposit should have been returned to the IRS it wasnt the collections...
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1.0
Product
Chase Bank Account
I didn't like
  • Poor customer service
#976581
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So I overdrawn my account.I had set up a arrangement to have small direct deposits taken out of my check months ago. Well I had been paying on the account for a long while and while the account was getting caught up slowly but surely, they still closed my account. I...
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Anonymous
Anonymous

Chase bank sucks, a bunch of crooked scumbags. Scumbags, just like offconsumerpissed, some troll that still lives in his parents basement.

offconsumerpissed
off***sumer***ed

Very surprising that a business doesn't want to do business with you after months of losing money with you.

2.5
Product
Chase Bank Account
I didn't like
  • Your representatives
  • Customer service representatives
#975488
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My mother passed away in March and her accounts were subsequently frozen.She had a storage unit that fell into arrears so I made a one-time payment to them so I could clear it out. The man asked me if I wanted to setup my card for automatic payments and I said no...
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offconsumerpissed
off***sumer***ed

C'mon, man. I understand the inconvenience, but it is what it is. Under your own admittance, you did not properly clear the storage unit. I would 1000% be on your side if the ...

1.7
Product
Chase Bank Account
I liked
  • Having atms everywhere
I didn't like
  • Claims custom service can not answer questions
  • No help at all
#972587
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