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1.0
Details
On 11/1/19 I received a call from someone who identified himself as a Chase representative he told me that thought there could have been suspicious activity on my account regarding a scheduled payment on bill pay. I explained that it was me that I set it up to pay my...
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Review
#1699672 Review #1699672 is a subjective opinion of poster.
3.4
Details
I wish to file complaint against phone customer service rep named Cindy, she rudely talked e my 100 yr old mom, she refused to talk to me. I am an authorized user on the account. She hassled both of us and referred me to fair depy saying I can’t use card...
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2 comments
Anonymous
#1768393

You’ve got to be either a cop or one of the most challenged people on the internet, if you’re a cop no one is stupid enough to believe someone would innocently post their visa number on a public website, if you’re not a cop, we’ll you proved there are really stupid people in the world

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#1687344 Review #1687344 is a subjective opinion of poster.

Chase Bank review in San Bernardino, California: Third Time Fraud

My names is Jose, I’ve been with Chase for about 5 years, but over the last year I’ve had to replace my card 3 times due to fraud. I’m not sure how these humans (savages) are retrieving my information, which by the way is suppose to be 99.9% secure. This will be the final strike, I’m tired of my hard working money being taken. Over the year it has been a total of 609.85 to be exact. I will be looking for a NEW BANK!!!! I’m pretty upset & I hope others read this!
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Review
#1650574 Review #1650574 is a subjective opinion of poster.
Pros
  • No pros
Cons
  • Fraud
  • Easy to access information
  • Bad management
Reason of review
Warranty issue
Preferred solution
Full refund
3.0
Details
My son recently passed suddenly at 38 years old. He had opened a Chase account the previous year, but had other accounts also. He died intestate under suspicious circumstances. In California, with an estate with no real property and valued at less than $150,000.00 it...
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Review
#1646331 Review #1646331 is a subjective opinion of poster.

Chase Bank review in Bakersfield, California: They'll take your $ but you can't get it out

3.0
Details
Chase has been my secondary account for years. I use it like a savings. It's very smooth sailing depositing funds but when you want to use them it's a whole other story. First they place arbitrary limits on withdrawals and spending. Say you have 10k on deposit - you can't make a 400$ purchase. Just bizarre. Also they will freeze your card supposedly for suspected fraud but unlike their rules state they DO NOT call you to advise you or to inquire about these "suspicious" (and they weren't) transactions. My opinion is they want your $ on deposit and they do everything they can to keep you from using it!
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Review
#1617762 Review #1617762 is a subjective opinion of poster.
Reason of review
Access/ activation issues
Preferred solution
Deliver product or service ordered
I moved on March 25, and that comes with expenses. Supposedly, I have a $300 a day atm withdrawal, and $5k a day spend on the atm card. The first time, my card was declined at a grocery store, and I was no where near my spending limit, with over $7k in my account. I...
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1 comment
Machele
#1670044

Did you call the number on the back of your card to see what is going on? Do you have alerts from Chase set on your account that will inform you via text, email or phone of any problem?

You need to look into these alert messages on your Chase account online. The bad news is that you are correct that Chase fraud department is on overdrive and the very bad news is that when you do call that number on your card, you usually get someone in India who neither understands or speaks the English language and who can't or won't help you even if they could.

This is why having a credit card with another bank or, better yet with Discover is so important. You can use the fall-back card for situations when Chase messes with you.

Review
#1509028 Review #1509028 is a subjective opinion of poster.
I did an early turn in program with a pull ahead offer at the Rover dealership. I received a huge bill that was wrong in January. I send them a dispute bill. In March, I saw adjuststments to the account, but I still dispute it as they are charging me for damage they...
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1 comment
Anonymous
#1666574

So you do a deal with a car dealer, car dealer tells you something and the bank who’s not a part of this conversation sends you a bill and it’s the bank that’s wrong? Maybe I’m wrong but maybe you should have contacted the BANK first or gotten something from the dealer in WRITTING saying the DEALER would make you whole but sounds to me like you feel the dealer has power over the bank - if you think this is how things in this country work then I should tell you that same dealer told me you owe me $12 million dollars - I expect the check within 3 business days!!!

Review
#1501647 Review #1501647 is a subjective opinion of poster.
Service
Chase Bank Loan
Reason of review
Credit report as late when in dispute
Preferred solution
REVIEW MY DISPUTE AND TAKE THE LATE REPORT OFF MY CREDIT AND WRITE ME A LETTER TO GIVE TO CREDIT COMPANIES
Tags
  • Auto Lease Financing

Chase Bank review in Visalia, California: Stamped payroll check cancel i

1.0
Details
I took two checks written to me to Chase Bank the same branch the employer uses they cashed one check then stamped cancel endorsement on the other check and said that they could not cash it I asked why the teller said I can’t tell you why have them call me so now I have a check that nobody wants to cash because on the back of it it’s stamped cancel endorsement what the *** is going on
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Review
#1500997 Review #1500997 is a subjective opinion of poster.
Service
Chase Bank Check Cashing
Red wallet with gold crown maybe I say 2000.00 $$ all time $500000 and more all limits in lne transactions fraud end zcviujtd savings a Security identity since birth gafcias 1997 diaries maccalister imp county all city hall Angie gracias real estate brinksmanship...
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2 comments
Anonymous
#1612453

Holy cow, put that *** pipe down my friend, I mean omg wow, that was a good hit, I can tell.....Jesus

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Review
#1420528 Review #1420528 is a subjective opinion of poster.

Contact Chase Bank Customer Service

Website:
Mailing Address:
Card Services P.O. Box 15298
Wilmington, Delaware 19850
United States
Phone:
(800) 432-3117
All Chase Bank Contacts

Chase Bank Products and Services Reviews

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Latest Question

Chase Bank Questions
1.0
Details

Update by user Nov 01, 2018

AND CHASE GOES AGAINST ALL CONTRACT LAW. INCLUDE IN THE NEWEST UPDATE.

Update by user Nov 01, 2018

Another update as of November 1 2018. My retirement sent money to my Chase retirement account today but it is not processed so I CAN NOT get the money.

My daughter checked the account. So the...

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16 comments
Anonymous
#1651808

Wow what a disorganized mess of a post. It’s hard to understand all the op has going on.

I suspect that there is far more to this story, especially $25k international wires and account shutdowns. Usually a shutdown is due to money laundering type of activities, and my guess is the $25k is the tip of the ice burg

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Review
#1388230 Review #1388230 is a subjective opinion of poster.
Service
Chase Bank Money Transfer
Cons
  • Horrible disgust negligence intentional disarray contract abuse
Reason of review
BANK DISGUSTING NEGLIGIENCE
Loss
$25000
Preferred solution
START TREATING PEOPLE WITH RESPECT OF THE UTMOST VALUE TO YOUR BUSINESS, RESOLVE THE MONEY MISSING AND GIVE BACK THE THREE CREDIT CARDS SHUT DOWN ALONG WITH ALL OF THE OTHER ACCOUNTS SET TO CLOSE.
Tags
  • Chase Jp Morgan
  • Bad Money Manager