Chase Bank - BeCareful Using Rush Card Prepaid Debit

879 of 1142 Chase Bank reviews

I got the for my banking needs.The card came and I made arrangments for direct deposit.

Expecting my deposit today I checked before heading out to pay bills. When I checked I was told it would take 3 days for the funds to be attached to my card. Nowhere in the agreement does it state that. I even pointed that out to them.

They told me that the money is deposited to JP Morgan Chase asked for the number and they said they didnt have it.

I said yea right tell me another one.In order to speak ot a supervisor I had to Tell them im am filing complaints with bbb and the banking comission.Unless you dont want your direct deposit when you are suposed to get it I would seriously NOT use Rush Card held by JP Morgan chase.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Monetary loss:
Product or service
Prepaid Visa Card
Review category
review #173123 by
Had an experience with Chase Bank? Submit review ›
Helpful? 78 Yes 78 175 No 175
Had the same issue 56 Yes 56
879 of 1142 Chase Bank reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Jan 02 #1087325

I totally hate rush card, somehow they allow random companies to deposit money off of my card, they security sucks. I don't owe anyone anywhere and its always in different states. I'm cancelling my account with rush card. I would not recommend anyone to sign on.

1 0 Reply

Dec 09, 2015 #1076370

Yes I agree I can't even activate any of the two cards I have yet the took a deposit of 47.50 18 phone calls there web sites are not working I'm ratting them out bad form Russel S Rev
Eddie Q
Cliffside Park NJ

1 0 Reply

Nov 07, 2015 #1059915


1 0 Reply

Oct 13, 2015 #1047360

I've had rush card for 4 years and never had a problem wth the bank nor the card very pleased and i always get my money on time just don't like the additional $2.50bank fee on top of atm charge unlimited does not apply to this factor that's the only thing I'd change

3 0 Reply

Oct 29, 2015 #1055507

Do u know the name of the bank that rush card use

11 11 Reply

Aug 11, 2015 #1018401

Obviously that only applies to some people I've been using Rushcard for my direct deposit for 3 years now and have never had a problem. I even gets my funds a day earlier.

2 0 Reply

Aug 06, 2015 #1016423 Cincinnati, Ohio, United States

Every since rush card has switched banks i have not been receiving my deposits the same. They want to keep telling me that the deposit was not made through my employer but it's been the exact same since I started my job. until they switched banks. This will be my last time using rushcard.

5 3 Reply

Aug 22, 2015 #1023192

I have noticed the same exact thing.

1 0 Reply

Nov 24, 2015 #1069023 Buffalo, New York, United States

I agree every since they changed banks you don't know when your MONEY is gonna be posted on your card even tho you get it a day early, My self after four years, this deposit for this month i am gonna switch to a more reliable card. Un Pleased Rushcard holder.

1 0 Reply

Aug 04, 2015 #1015578 Las Vegas, Nevada, United States

My Direct Deposit is late Rush Card is no longer using JP MORGAN so now Meta Bank is with Rush Card and my SSI is late it was due on Aug 3rd Rush Card Reps lied to me all *** day plus they don't understand what they are doing in English or Filipino swear I heard a kid playing in the background.
Will never use this card again!

2 0 Reply

Jan 29 #1102991

did it still load?

0 0 Reply

Jul 14, 2015 #1007328

I had no problem with my direct deposit. ibwas waiting on my money as well but I ask my job payroll and they sad that payroll makes you wait three weeks before they would process my funds on my card. talk to your payroll

2 0 Reply

Feb 14, 2015 #945658 Brandon, Florida, United States

Look I am having problems with my direct deposit I just started my job almost two weeks ago we usually get paid every two weeks on a monday but they got paid yesterday cause on the 16th of February is president day so they got paid yesterday on friday the 13th my money is not on my rush card I will be calling a lawyer because this ant right at all I trust you guys and you playing with my money and that ant going to work were is my money at rush card people I will never used yalll again at all yalll cant even help me I want my money I will sused yall were is my money

1 5 Reply

Feb 12, 2015 #944906 Los Angeles, California, United States

Worst customer service! The people don't know what they're talking about nor do the understand what the customer is trying to resolve.

4 0 Reply

Jan 31, 2015 #939225 Dallas, Texas, United States

Stupidest *** card ever! Had almost 8000 dollars deposited...and can't withdraw more than 1500 cash in a 24 hr period. Really inconvenient when you need to buy a car, or anything else over 2000 dollars! Customer service is TRASH! They don't speak proper English. They are rude and uncaring and VERY unprofessional!

5 1 Reply
norman valentine

Jan 05, 2015 #926101 Dayton, Ohio, United States

this is the most unprofessional company ever reps hang up on you can't get my money im about to call bbb and banking commission as we speak would not advise anyone to get this card its a pieceof ***

4 0 Reply

Oct 29, 2014 #892316 Connecticut, United States

My direct deposit never comes 2 days early , false advertisement .customer service is horrible they never know anything

3 1 Reply

Sep 06, 2014 #866520

My direct deposit is on my RushCard every month on time have had mine for 3 yrs now, they post my deposit sometimes up to 5 days early depending on when your payday is and if it falls on a weekend otherwise its at least 2 days early, I get to use the US Bank machine for free and I have never had any issues they even got my money back for me when a company accidentally took a payment that wasn't due to them. Love my BabyPhat RushCard.

19 3 Reply

Nov 19, 2014 #903143

What time does the funds for direct deposit hit card

13 14 Reply

1-20 of 68 comments

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Chase Bank. However, many companies do monitor reviews on our site.

You were reading a complaint about Chase Bank.
Filing a new complaint about