Houston, Texas
Resolved
1.0
Details
3 comments

RUDE! UNKIND! DISRESPECTFUL! UNCARING! UNPROFESSIONAL!!

We lost our income's and called CHASE BANK to ask for an extension on our auto loan, which we have always been on time with and have Not missed a payment before.

We were informed that Because we lost our income by NO fault of ours that they WON'T allow it ? Because they said it is ONLY Allowed for "UNFORESEEN!" events?????

I Do Not know of any business that is going to Layoff employees and give advance NOTICE to said employees, there for this WOULD BE an "UNFORESEEN!" event.

I WOULD NOT recommend getting any kind of loan with chase bank to ANYONE!

THEY are a SORRY *** Bank to do any business with and you would be better off going to a loan shark for money!

We will close all of our accounts as soon as we can and WILL NEVER do business with them EVER in the future!

PISSED OF CUSTOMER!!!!!

Product or Service Mentioned: Chase Bank Auto Loan.

Reason of review: Poor customer service.

Monetary Loss: $17000.

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Anonymous
#1660870

chase is for rich people

Anonymous
#1203356

Chase Bank sucks, they are the biggest crooks ever, and I hope the dam place burns to the ground.

Anonymous
#1203240

We are having same issue, requested 1 defrired payment, we have made 28 on time payments and they said it's not a acceptable reason, beyond unbelievable. We are to call back in a few days. Will never recommend them and will be shopping for someone else to take over loan

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