State: Arizona Clear all filters (47 of 1629 reviews match)
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Chase Bank review in Goodyear, Arizona: ANY OTHER RENTAL CAR COMPANY

1.0
Details
FOX RENTAL CAR horrible customer service with no phone number to speak with a customer service representative regarding the continuing nagging $15, $21, or $32 dollar charges after the return of the automobile. Charges are related to administration fees. DO NOT RENT FROM FOX CAR RENTALS!!! NEVER!!!
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Review
#1711534 Review #1711534 is a subjective opinion of poster.

Chase Bank review in Phoenix, Arizona: Never received debit card in mail

Ordered a debit card because mine was stolen and I never received it in the mail and it’s been about three weeks and I need it this week. I got disconnected and am very frustrated I’ve been trying to call for an hour
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Review
#1561696 Review #1561696 is a subjective opinion of poster.
March 27, 2019 im looking for a replacement card, Lines were slow as heck! so, I signed in and took a seat. finally remembered the handicapped teller had been the same as business teller. once the line trimmed down I approached. she said she could help me. I needed a...
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Review
#1502488 Review #1502488 is a subjective opinion of poster.
Reason of review
singled out for percieved miscomnception.
1.0
Details
This Bank !!!.. charging you over draft fees on a daily..GTFOH..found other banks that absolutely do not do this. Time to say good bye chase
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2 comments
Anonymous
#1639690

Where? I don't know of any that don't charge OD fees for every charge they have to cover when I go negative.

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Review
#1460024 Review #1460024 is a subjective opinion of poster.
Service
Chase Bank Banking Service
Reason of review
Problems with payment
1.0
Details
I applied for a Chase Sapphire preferred card under the condition of getting first 12 mos at 0% APR. Card arrived and this promo wasn't included. Called 3x and was told it's not on my account, they don't see it.... will have to forward to marketing and they *might*...
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Review
#1368936 Review #1368936 is a subjective opinion of poster.
Product
Chase Bank Sapphire Preferred Credit Card
Reason of review
Not as described/ advertised

Chase Bank review in Payson, Arizona: Lost my bank card

I am an Uber driver and my credit card is lost? I have money going to the card for gas..? There is 88.54$ going into that account and I can not get to my money???
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Review
#1345201 Review #1345201 is a subjective opinion of poster.
Product
Chase Bank Account
Reason of review
Poor customer service
1.0
Details

Update by user May 19, 2018

Chase bank's policy of going out of their way to get rid of longtime profitable customers makes no sense.

Original review posted by user May 19, 2018

Chase bank's policy of going out of their way tgo *** of longtime profita le customers makes no sense. We have banked with Chase for more than 12 years and have...
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3 comments
Anonymous
#1487595

Chase Mortgage Bank scamed my husband and i with their hurricane program now they're trying to modify my loan with a higher interest rate the executive office

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Review
#1260027 Review #1260027 is a subjective opinion of poster.
Product
Chase Bank Checking Account
Pros
  • Parking
Cons
  • Customer service
  • Lack of any reasonable solution
Reason of review
Poor customer service

Chase Bank review in Bullhead City, Arizona: How can they do this ???

1.6
Details
I’ve had my account with Chase for over 5 years and had a fraudulent deposit which we caught before it got to my account ! So had to change my account several times. I have to have a bank account as I am a disabled veteran and without an account the government can’t direct deposit my pay ! Leaving me in a bad predicament I’m calling a lawyer and think I have a good case but how do i get paid ? Now they have put me on check systems and cannot open a new account anywhere?
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Review
#1219273 Review #1219273 is a subjective opinion of poster.
Product
Chase Bank Account
Reason of review
Problems with payment

Chase Bank review in Tempe, Arizona: Never again.

1.0
Details
I moved and opened up a checking and savings online. I went to activate my debit card after receiving it in the mail and they said my accounts were suspended due to fraud. Granted, I did attempt to transfer a large sum of money into the new savings account, but I verified their small deposits and notified my bank back up north as well. The horrible customer service representatives on the phone told me to visit a branch. I visited a branch and all they could tell me was that my account was flagged for fraud and that they were "severing their relationship with me". I felt like a criminal! I have excellent credit, no issues and they won't allow me to open up a checking or savings? Because why? Because of my attempts to transfer money to my new accounts? It's my money and if they would have call my current bank, they would have found my transfers to be legit. At any rate, I will never work with those *** again. They even froze my credit account! For what reason? No problem. I don't use that crap anyway. GOODBYE CHASE!!!
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Review
#1151731 Review #1151731 is a subjective opinion of poster.
Product
Chase Bank Checking Account
Cons
  • Whole experience
  • I am not a criminal
Reason of review
Poor customer service

Contact Chase Bank Customer Service

Website:
Mailing Address:
Card Services P.O. Box 15298
Wilmington, Delaware 19850
United States
Phone:
(800) 432-3117
All Chase Bank Contacts

Chase Bank Products and Services Reviews

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Latest Question

Chase Bank Questions
1.0
Details
I was overcharged by a customer of Chase Bank and was issued a check for $100.00 by mail in Bullhead City, AZ.. I took the check into the branch it was drawn on and they told me they would charge me $10.00 to cash their check since I was not a Chase member no longer....
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1 comment
Anonymous
#1405357

So your bank is 1200 MILES away? Seriously?

I think I will fly to Mexico or Canada open an account and complain because my bank that I chose is not close enough.

That's called sarcasm you moron!

1200 miles, what an idiot

Review
#1067146 Review #1067146 is a subjective opinion of poster.
Service
Chase Bank Check Cashing
Cons
  • Poor customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution