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My name is Davion Deshay Sandifer. I am currently banking with you guys, I have had a direct deposit check submitted. The check was placed under hold. I had contacted the 24 Customer Service hotline. They told me to contact the holding services during their normal...
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1.5
I liked
  • Website
I didn't like
  • Employees
  • Bank decisions
  • Bad service
#1124292
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Did a balance transfer. Apparently the "to account" wasn't correct. The debited my account for 3000, the money were lost. I called and called and called and called and called and except for mocking, insults, lies and vague responds got nothing. They promised...
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1.0
#1122484
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Resolved

RUDE! UNKIND! DISRESPECTFUL! UNCARING! UNPROFESSIONAL!! We lost our income's and called CHASE BANK to ask for an extension on our auto loan, which we have always been on time with and have Not missed a payment before. We were informed that Because we lost our income by...
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Anonymous
Anonymous

Chase Bank sucks, they are the biggest crooks ever, and I hope the dam place burns to the ground.

Anonymous
Anonymous

We are having same issue, requested 1 defrired payment, we have made 28 on time payments and they said it's not a acceptable reason, beyond unbelievable. We are to call back i...

1.0
#815636
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Resolved

Please see the attached correspondence with Chase bank. I walked into a my local Chase bank and was refused change of a $1 for a parking meter and was told that they only can makes change for customers. So I wrote to Chase bank and their response was more appalling...
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Anonymous
John

Its not uncommon for businesses to make their own law or interpret the law as they see fit. This may seem crazy. Next time you need change. Go to a credit union. I bet the...

StraightforwardBanker
Anonymous

How can you expect service from a business if you're not a customer? And how could you actually be so upset for such a period of time to write a letter about how you're upset ...

1.0
I didn't like
  • Poor customer service
#806932
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I had several fraudulent charges on my card in October. I called right away and took care of it, removing the charges, closing the account and sending out a new card. In December, they sent me a letter saying the charges are now considered permanently off my account...
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#788845
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