filters
state:
Show
city:
Show
product:
Show
Let me reiterate that Chase has horrible customer service in this area. When I called two days after my father's death to close his credit card--long before I had court papers appointing me as personal representative--they were happy to do so. They also, without...
Read more
Anonymous
Noelle

Get in touch with Consumer Financial Protection Bureau

h.kitchener
h.kitchener

As you now realize, you made a big mistake in precipitously calling Chase to cancel the card. The best thing is to have all bank accounts joint if the parent will agree, then ...

2.0
I didn't like
  • Customer service and practices
#945027
Reply to reviews
Did a balance transfer. Apparently the "to account" wasn't correct. The debited my account for 3000, the money were lost. I called and called and called and called and called and except for mocking, insults, lies and vague responds got nothing. They promised...
Read more
1.0
#1122484
Reply to reviews
Chase Bank - 3000 balance transfer stolen plus they charge me interest
Chase Bank - 3000 balance transfer stolen plus they charge me interest
The 3000 dollars one year interest free balance transfer (offered by Chase) through Chase online service was lost. I never got the money. Four months now, no one from CHase moved a finger. Called 20 times, sent 15 emails, all I got has been Insult after insult from...
Read more
1.0
I didn't like
  • Help chase robbed me
#1126050
Reply to reviews

Chase Bank - Terrible bank not happy

Chase Bank
#1144888
1.0
Details
They haned my money to somebody else without checking there driver's license terrible bank not happy at all
Comment
Show
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website

Chase Bank - Cash deposit Restricted my account

Chase Bank
#1148713
1.0
Details
I made cash deposits with my deposit slips into my account in the night drop. Only a couple and under $100. Business related. They closed my account, returned my paycheck ACH and would not let me access my oun funds in my own account either by card or in person at the branch. Caused me returned item fees they would not reimburse.
Comment
Show
Billing Practices
Customer service
Diversity of Products or Services
Product or Service Quality
Reliability
Staff
Value for money
Website

Chase Bank - Rudy Moya was excellent !

Chase Bank
#1124559
Mr.Moya is the best, he took care of all my needs, thank you chase.
Comment
Show

Chase Bank - Rude and did not explain what was going on

Chase Bank
#1122206
Went in to cash a check from chase. Old lady teller said u have to talk to the lady who wrote it. Very rude
Comment
Show

Resolved

My name is Davion Deshay Sandifer. I am currently banking with you guys, I have had a direct deposit check submitted. The check was placed under hold. I had contacted the 24 Customer Service hotline. They told me to contact the holding services during their normal...
Read more
1.5
I liked
  • Website
I didn't like
  • Bank decisions
  • Bad service
  • Lack of effective communications
#1124292
Reply to reviews
On May 28, 2017 my wife purchased tickets from Vivid Seats for the Boise State vs. Virginia game to be played on September 22, 2017. We did not receive any communication or confirmation of any kind from Vivid Seats. This concerned my wife so she looked into it further...
Read more
I didn't like
  • I spent countless hours dealing with this
  • Chase did not return calls
  • Customer serves lied to me
#1103590
Reply to reviews
I had my direct deposit via Chase - Provo Utah. When I decided to switch my direct deposit to a different bank, I kept going into Chase bank and asked what would be a consequences of switching to a different bank. Multiple people told me there were none. I asked this...
Read more
1.0
#1139478
Reply to reviews
I was sued by my HOA and this case is being held in the court room right next door to the one where I sued CHASE. Since no law enforcement agencies or oversight will do anything about the serious crimes committee by the lawyers, judge and clerks of the court when I...
Read more
Anonymous
Anonymous

You cray cray!

#964587
Reply to reviews
My son has a disability and works at as a janitor 35 hours a week. He needed a bank to keep his $$. I decided on Chase due a $200 promotion they had because he needed all the money he could get. When I signed him up, I told the banker that he would only be making about...
Read more
2.0
I didn't like
  • Discriminates against people with disabilities
#1120437
Reply to reviews
I've had multiple accounts including credit card and mortgage accounts with Chase. I've received poor customer service and apathy from Chase repeatedly and am looking to change banks now. Recently, I was duped online and provided my account information for payment for...
Read more
2.1
I liked
  • Online access for all accounts bundled together
I didn't like
  • Condoning online fraud
  • Adminstrative constraints and apathetic responses
  • Being shunted from one dept to another
#1144565
Reply to reviews

Contact Chase Bank

Mailing Address:
National Bank By Mail
P O Box 36520
Louisville, KY 40233-6520
Phone:
(800) 935-9935
More
I just got off the phone with customer service. My father had four credit cards with this bank. When he was hospitalize the bank close the only credit card that had over 10,000 rewards points. Of course the Slate card that offered no rewards they left open. I spoke to...
Read more
1.0
I didn't like
  • Way they took away earned rewards
#1124188
Reply to reviews