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Chase Bank in Augusta, Maine - RIP OFF ARTISTS/ FORECLOSURE!!

my mortgage was sold to chase! I was 6 payments behind in Feb 2103 they told me to send them an amount of money so i would be safe so i sent them 3000 so that brought me down to 3 months late plus march so 4 now! than i get a foreclosure letter! so they tell me well we will put you on a payment plan and so i accepted and told me the 2000 had to be in by a specific date! well it was there because i sent it expess mail and have proof!! theyre now telling me they didnt recieve it til it was too late BUT it wasnt!! so they are sending me the payment back! (yah right) now ive been thru a forebearance program and never was late on that and now i have to call collections and start all over because SUPPOSEDLY my payment was LATE!!! i am so mad!!!! i hate chase bank!!! they are a bunch of rip off artists!!!! i dont understand except all i can think is that im getting the run around because they know i want my house so bad!!!! JERKS!!!! there customer service SUCKS!!!! so now my house is under foreclosure AGAIN!!!!! REALLY!!!!!! ive sent them 5000 in 2 months and had a payment plan which raised my house pymnt by 400!!!!! and i was going to do it!! and now this because my payment was LATE!!! it wasnt and i have proof via someone signed for it on the day it was due!!!! how can they get away with this????????????
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Review
#409545 Review #409545 is a subjective opinion of poster.
Service
Chase Bank Mortgage
Loss
$5000

Chase Bank in Philadelphia, Pennsylvania - Billing scam

I've been a cardholder for several years, so when I did not receive the monthly statement for my Chase/Disney Visa card last month, I called them and was told that no statement would be mailed because there was no outstanding balance. The rep assured me that everything was okay with the account and that there was no cause for concern. Today I received the current monthly statement which shows one recent purchase, an unpaid previous balance, a late payment fee and interest charges on the entire amount. I called immediately and was told that because I had missed the scheduled payment date, in addition to levying the additional fees, they had also deactivated my card. Really? Just like that? Without any notice at all? For an alleged unpaid balance of $67? Of course, the rep offered to reverse the late fee and interest charges ($15.85) and reactivate my card, but only in exchange for allowing them direct access to my checking account. I politely declined and was told I'd still be on the hook for the entire outstanding balance, and that my card would remain inactive until payment was received. I canceled the account on the spot. Then I hung up and wrote a check for $113. Simply amazing.
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Review
#407784 Review #407784 is a subjective opinion of poster.
Product
Chase Bank Checking Account

Chase Bank in Newark, New Jersey - Chase goes against their word!

So my account was scheduled for closure on 4/30 and was told I had 10 days from when my next direct deposit posts to bring my account into a positive balance. My direct deposit posted on 5/2/2013 and I had until the 12th to bring it to a positive for review to keep the account open. Another direct deposit was issued to be in my account yesterday on 5/8/2013 and should have posted on 5/10/2013. Turns out today (5/9/2013)my account has been closed before the 10 days and my direct deposit is in limbo now. I spoke with branch managers, telephone representatives, and many people from chase and throughout the whole time I was assured of the 10 day rule. Today I speak with a very rude supervisor name Tanya Gonzalez and she tells me its been closed and I can't do anything about it. She had no explanation of why multiple Chase representatives had told me that I had 10 days and that they can close the account whenever they want and it didn't matter that they told me 10 days. Now I went over to a different bank to open an account after 5 hours of arguing. They tell me one thing and then go ahead and do something else without even telling me. TANYA GONZALEZ is not a very nice person.
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Review
#407143 Review #407143 is a subjective opinion of poster.
Product
Chase Bank Deposit
Loss
$564

Chase Bank in New York, New York - Chase Quick Pay Sucks...

I used Chase quick pay today. All I can say is STAY AWAY. I received money via Chase quick pay and set up my account. I used to bank with chase bank before and had once wire transferred money to someone at HSBC. Today when I set up the quick pay, it assumed the HSBC account is mine and made it my default account and transferred the money in that account. It did not ask or confirm if I wanted to use the HSBC account to transfer the money. When I spoke to Chase they said they can't do anything about it and that I will have to follow up with the person who has the HSBC account to retrieve my money. I am shocked that Chase won't even confirm if I wanted to use that bank account or if the account is still active.Now, I have to trace this person, tell him that the money was sent in his account and wait till he sends the money back...
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2 comments
Anonymous
#925278

This service sucks! Wastes my life away trying to verify to accept a payment. Guarantees I'll NEVER be Chase customer!

Anonymous
#767852

Dude, what HSBC account? This makes no sense--you have to verify any non-Chase account before they'll let you send or receive money. And you have to accept the payment before it goes into any account, so you had the chance to make sure it was all set up properly before you clicked "accept."

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Review
#406732 Review #406732 is a subjective opinion of poster.
Product
Chase Bank Account
Loss
$150

Chase Bank in Walnut Creek, California - Credit card payoff scam

I had multiple accounts with Chase/Pier 1 and after being laid off from my seasonal job (the job loss protection plan Id been paying for didnt apply because I was a seasonal F/T employee) I called to settle my accounts at a lower amount than owed. We agreed on an amount for both and I paid it in full. Turns out they only applied it to one account. They sold the other account to another company. When I talked to World Financial Bank, they said Chase would have to admit their mistake or I would gave to pat again for the same account. I asked if there was paperwork sent with the debt and I was told so much was sent on so many accounts that they couldn't find it. I tried contacting Chase on numerous occasions (since they recorded my original deal with them) but I was told they got rid of everything when the debt was sold. Everyone i spoke to refered me to someone else. No one could help, even though i did everything i was told to do by Chase and World Financial. A year later, in an attempt to save some of my credit, I paid the same bill again for a much higher amount.
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1 comment
nikalseyn
#644644

Not sure why you feel you should be able to pay less of a bill than what you owe. Perhaps you were punished for this kind of thinking?

Review
#404945 Review #404945 is a subjective opinion of poster.
Product
Chase Bank Credit Card
Loss
$600
I recently received a payment from a friend for $100 through Chase quick pay. I am not a Chase customer, but Chase advertises that with their Quick Pay service you can send cash to anyone. This is far from the truth. After filling out four pages of account...
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9 comments
Anonymous
#1251573

I set it up not being a chase customer but a BOA customer it has been a disaster I would not advise this service.

Why not just use direct wire transfers

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Review
#402287 Review #402287 is a subjective opinion of poster.
Product
Chase Bank Account
Loss
$100

Chase Bank in Huntsville, Alabama - Blocked our cards

my brother and i were transferring money between our cards, RUSHCARD BLOCKS ACCESS TO BOTH OUR CARDS!!!! THEY CAN'T EXPLAIN TO ME WHY THE CARDS WERE BLOCKED BUT WE NEED TO SEND DOCUMENTATION?? BS! YOU *** ARE RICH AND THIS IS HOW YOU STAY RICH BY ROBBING THE POOR! YOU tell me that transferring OUR money is Not illegal yet you place blocks on our cards that have our money in them that we work for? BIG MISTAKE RUSSELL! THIS WILL NOT GO UNDEALT WITH. WE WANT OUR MONEY AND YOU CAN HAVE THESE LOW BUDGET CARDS OF YOURS...WE DON'T NEED THEM.
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Review
#402059 Review #402059 is a subjective opinion of poster.
Product
Chase Bank Debit Card
Loss
$400
Tags
  • ARIA Charts

Chase Bank in Eau Claire, Wisconsin - Chase denies fraud

i used an online sportsbook to make bets on sporting events. i last used my chase card in october of 2012, in november,december,january, a total $10,000 appeared on my credit card. i told chase the last time i used it was in november. they said because i gave the sportsbook my credit card number, that it is not fraud, and i am liable for the $10,000 that i did not approve. i did not approve these charges but chase is making me pay. i told them that i did not recognize the charges and they said it was under a different name but it was from the online sportsbook. first of all it is illegal for credit cards to approve transaction for online gambling (but they sure knew exactly what they were for). secondly, i didn't approve these transactions and im starting to question if chase just added 10,000 to my account because there is nothing i can do. they said i opened the door for this by involving myself with illegal activity.
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Review
#397590 Review #397590 is a subjective opinion of poster.
Product
Chase Bank Credit Card
Loss
$10000

Chase Bank in Independence, Virginia - Fraud

chase took 2 1/2 yrs and 100 phone calls n 30 payments behind cause they wouldn't except payments during my modification which took them that long wen they finally did my mod they added $25000.00 onto my loan because they said it was back interest!!!! really??!! they wouldn't accept payments they put me behind!!I was so stressed n depressed n had anxiety for 2 1/2 yrs because of them!! I am getting a lawyer and gonna go after them to have the interest money they put on my loan dropped and for all the stress and depression they caused for so long
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Review
#394760 Review #394760 is a subjective opinion of poster.
Service
Chase Bank Loan
Loss
$25000

Chase Bank in Beebe, Arkansas - Mr

put in for modification on my loan 11 mouths later im told i cant afford a modification witch would lower my payments by 400.00 a mouth. and had the run around of no paper work that we sent every time they ask for it we sent it by mail , fax, email etc but it seem to get lost all the time. mad as *** at this co. i have a hardship my daughter had a heart transplant and needs another one soon they made me have to choose my daughter or my house witch one do you think i chose
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Review
#394602 Review #394602 is a subjective opinion of poster.
Service
Chase Bank Mortgage
Tags
  • American novels