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Money Cash Review

Horrible customer service at chase bank in Stony point. Takes forever to take money out always a Long line and 1 teller, while there's 3 people sitting at desks doing nothing. Also employees are constantly talking to one another about their lives and not focusing on the customers. Slowest, rudest service. I need to travel to go to a different branch. Serious cleanup needs to happen at this branch.
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Review
#576753 Review #576753 is a subjective opinion of poster.
Reason of review
Poor customer service
While having an appointment and arriving twenty minutes earlu, the personal banker ignored that I was the only one sitting waiting for her arrival. She arrived talked with her friends went past me into her small working area. Another couple arrived sat in the area I...
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Review
#575800 Review #575800 is a subjective opinion of poster.
Reason of review
Poor customer service

Chase Bank - Review from Dallas, Texas

First of all where do you get off calling this young lady a Girl?And second I have never entered into a Chase Bank where their is only one teller.If you disrespect other's,I guarantee you they will disrespect you.I assume you are an elderly person with lot's of time on your hand's.I suggest you get up early and Go to the bank when it first open's,Then you will not have this problem.Everyone know's that it take's time to complete an transation,That is but you.Leave the young lady along and Learn to be more polite to people and People will be more polite to you.Just because you bank at Chase know one has to Kiss Your Behind,You can at anytime switch to another bank.But then you will probably sooner or Later have a problem with them also.
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1 comment
Anonymous
#922722

Worst grammar/spelling E.V.E.R. Whatever point you were trying to make is completely lost and mangled beyond comprehensibility by your illiteracy.

Go to school, chucklehead, before making public comments. I certainly hope this isn't representative of a Chase employee.

Review
#574203 Review #574203 is a subjective opinion of poster.
Reason of review
Poor customer service

Chase Bank - Account Review from Miami, Florida

I would like to inform that the new branch that is located at Collins Av and 69 st.in Miami Beach Fl.33141 is the worse bank service in the entire country , you spent so much money building this nice construction for nothing. Always is only one officer to serve the customers and the girl that you have there is very gross and unexpience and likes to argue with customers Every body always in this particular branch is arguing because is not enough attending with large lines. This young girl told me that if I don't like here, to go to the other branch in 71 st Normandy.., could you beleave the response that one of your employees tell that to a local client that I leave in this neiborhood for 36 years. WHAT A LACK OF RESPECT. If you don't improve the service in this branch, I will move my account to Wellsfargo one block away that is full of officers to take care the customers and never argument. You don't want to pay extra salary for more people to save money , but your service stink. SHAME ON YOU.
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Review
#574197 Review #574197 is a subjective opinion of poster.
Product
Chase Bank Account
Reason of review
Poor customer service

Chase Bank in Corvallis, Oregon - The worst bank ever

1.0
Details
I really hate Chase. I have account with other banks and they never did such mean things like chase to me. Their policy is based on taking advantage of others. They several times send some coupons to to me to encourage me to open other types of accounts, every time I went to this bank with their coupon they find a *** rule among their policies to refuse giving the coupon. All their policies are with tricks and dishonesty. The last time that they could not find any excuse to refuse giving me the money for coupon they close my account because my country of Origin was not US. It is obviously discrimination and it's against the rule but they don't care because they have power which comes from others money!!!They are so rude and mean to their customer. It's not worthless to say that they find a lot of ways to charge you and they will never be the first bank to give you credit or loan!!! It's not a good option for regular people specifically internationals. I really hate them and never forgive them for their behavior. Stay away! go to a bank which has some advantages for you instead of taking advantage of you!
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Review
#573535 Review #573535 is a subjective opinion of poster.
Product
Chase Bank Account
Reason of review
Poor customer service

Chase Bank Loan Review

The *** of having your car loan sold to Chase. Refuses to honor terms of account. Operators refuse to accept phone payments without long lectures. "Thank you for choosing Chase Bank." "I didn't!"
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Review
#572477 Review #572477 is a subjective opinion of poster.
Service
Chase Bank Loan
Reason of review
Problems with payment

Chase Bank in Las Vegas, Nevada - IRA RIPOFF from Chase-BEWARE PEOPLE they lied

1.0
Details
It happened to me too. I had $46K, then it went down to $43,900. This was suppose to gain e approximately $2,000 a year-Well its been 18 months and I have only made a couple hundred. The only one that wins is CHASE. I am unemployed and disabled from full time work. I am so tired of these institutions screwing us. This tired dude would not talk to me after a couple months-He is gone now to anther location. I have had accounts at chase for about 10 years. In January I am gone with my money. I recently needed 3K to pay an attorney, I did the trade, the person who performed the trade said in two days you'll have to go to a local Chase and get that transferred over to you checking. I went to Chase yesterday and the person who helped me said didn't you get the message via mail. The process has changed. Then he explained it. Guess what the people who do the trades were obviously not told either. Now I can not get the money I need until Next week. What a joke-they are not even on the same page-They rip me off $2100, then lie about the amount I will gain back, then they change the process without telling me or their own trade people. This company has gone WAY DOWN HILL. FED UP with getting ripped off. Being nice does not make up for ripping me off. I will make a complaint to the Trade Commission as you should.
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Review
#572189 Review #572189 is a subjective opinion of poster.
Product
Chase Bank Account
Pros
  • Convenience
Cons
  • Worse customer service ever
  • Unethical business practices
Reason of review
LIED TOO-Poor Service
Loss
$2000
Preferred solution
Let the company propose a solution

Chase Bank in Berkeley, California - Can't verify a check : let's steal the money !

A friend left the country and had still some money on her account. I was coming into the US and needed the $ so we exchanged $ in the US and euro in France. I opened my account at chase and deposit the first check. They take the money and block my account claiming the check might be fraud and they can't verify it. They don't want to send back the money to the maker's accout eiter Conclusion : Chase is not able to verify a check hence they keep the money for themselves (not to the recipient or the maker account).
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Review
#572188 Review #572188 is a subjective opinion of poster.
Product
Chase Bank Checking Account
Cons
  • Unethical business practices
Reason of review
Problems with payment
Loss
$3500
Preferred solution
Let the company propose a solution

Chase Bank in Fuquay Varina, North Carolina - STAY AWAY from BP!!

1.3
Details
I am the CFO of a large company with several company cars. We selected 2 cars as a trial for BP cards. WHAT A NIGHTMARE!!!!! They opened 2 accounts for me by mistake and admitted it was their mistake, but when I sent payment in for both accounts, they only applied it to one so they sent me an overdue notice with a 75.00 late fee! That is when I found out they had made their " mistake." They refused to apply the payment to the other account and never gave me a credit. After several phone calls of getting nowhere. I closed my accounts. Well, I just received 2 bills from the closed accounts that total 980.00!! They have added 75.00 to each account for late payment fees, but I never recieved anymore bills after I closed the accounts. They refuse to credit me these fees. I am going to report them to the BBB. Stay away from them. I feel as though I have been robbed. My 2 small cars cannot possibly use this much gas in 2 months. I have asked many times to speak to a supervisor and am told one will get back to me, but nothing. I have collections calling my phone every 5 minutes. I am going to speak to our company attorney next. Bad decision on my part to get a BP card. Be aware.
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Review
#570113 Review #570113 is a subjective opinion of poster.
Product
Chase Bank Credit Card
Reason of review
unjustified charges
Loss
$980
Preferred solution
Price reduction

Chase Bank in Loganville, Georgia - Chase linked my personal and business account with someone else .

Chase linked my personal and business account with someone else of no relation they post this persons account info under my profile someone how a $216 was transfer deposit into my checking account from this guys savings account and now the guy filed a complaint with a specialist the guy some how was able to change my user ID and password for on line banking they also froze my account ,i have over $70,000 with chase bank including mortgage loan and they froze my account instead of reverse deposit the money and unlinked the accounts this took place Dec10 2014 and is now Dec 14 and they refuse to release my funds and treat me like a thieve and fraud im closing my account with chase as soon as they release my funds
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Review
#569639 Review #569639 is a subjective opinion of poster.
Product
Chase Bank Checking Account
Cons
  • Unethical business practices
  • Worse customer service ever
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution