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Chase Bank Credit Card Review

Chase is charging my relative, who is retired on fixed income, 22% on a credit card balance and seems OK doing so. Buyer beware with this company.
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Review
#589197 Review #589197 is a subjective opinion of poster.
Product
Chase Bank Credit Card
Reason of review
Problems with payment

Chase Bank - Account Review from Dallas, Texas

Number one if you have money in your bank account,Chase does not care how many times you use your ATM card.Number two I have never heard of a temp ATM card that Chase has for any reason and I have had a Chase Bank Account for many year's.Third your daughter should be happy that Chase Bank is monitering her account because their are people out their who does Steal other people 's account information and Use this information for their own personal use.Fourth maybe you should attach your daughters name to your bank account and Let your daughter draw money out of your account this way you will be able to actually see what her spending habits are.I understand your daughter has bills.But would it not be better to withdraw the total amount needed to pay her bills at once,Than to constantly use the ATM card over and Over in the same day?Believe me I use my ATM card a lot and Not once has Chase ever questioned my account or My activity using my ATM account.On the other hand you might think about switching banks.
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Review
#588593 Review #588593 is a subjective opinion of poster.
Product
Chase Bank Account
Reason of review
Poor customer service

Chase Bank - Deposit Review from New York, New York

For the black gentleman..I'm white and had same problem..It's not the color of your skin. They made me get a money order then come back to make the deposit in my own daughter's account then closed her account the next day after telling me her funds would be available the next morn..My daughter was in tears Bc they claim she'd only had the acc open for two weeks and the deposit I made was suspicious activity for an amount for less than $1000.00. I was uphauled!!! This makes me sick and put her to tears..They will hear from me..I'm out of state working now but will have my say..Now she has to wait to get her money I deposited by mail at least 10 days. Also they sent her a temp bank card for ATM use only and bc she used it 8 times in two weeks they also thought that was suspicious activity..Dah she told them she has bills to pay..She's young and naive sometimes but for them not to call her if they felt there were suspcious transactions and then the teller made a lame *** comment, "Well we didn't know your spending habits. Sounds like they're the ones who are suspicious and fraudulent!!! They should be closed. I'm going to the cooperate office.
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Review
#588510 Review #588510 is a subjective opinion of poster.
Product
Chase Bank Deposit
Reason of review
Problems with payment

Chase Bank in Avinger, Texas - Chase credit card services

DO not use them please. they have people in another country so they can pay low wages for inapt people . they can do what they want with your credit and you can not undo the damage without pulling out your hair. Now to my story on this online crook they call chase bank . They say we opened an account online and transferred three hundred dollars to a citi bank card ,then for eight or nine months to a address in a city we have never lived, a completely different address. This went on for months until they charged around three hundred dollars in late fees .Well now they turned it in to credit reporting dept. Well they have messed up my credit report an tell me just wait seven years for it to fall off. DO YOU SEE WHAT I MEAN? crooks and pick pockets chase cards and their bank sucks hind ***. lokk at tish stuff we paid for without chase bank yes it is all paid for .ha ha .what real dumb a s s es .
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Review
#588458 Review #588458 is a subjective opinion of poster.
Product
Chase Bank Credit Card
Cons
  • Unlawful business practices
  • Cust service
  • Fraud deparment
Reason of review
Poor customer service
Loss
$600
Preferred solution
remove false report from credit history .
Tags
  • Thives In Banking

Chase Bank in Avinger, Texas - Chase messed up credit score

1.0
Details
chase said they sent me a credit card with 6000$ limit ,and did a 300$ transfer to a citi card they never got any transfer, and chase sent the bills to a address where we never lived. They are crooks they know this was a fraud but because it happened in house they say it is my problem . Well we can only advise not to ever use this bank .They will stick it to you ever chance they can .We have tried for months now and they don't care .thank you passing this info to your friends. This credit card has never been activated or sent to my house and they still say we have to pay the 300 plus the 250 late fees but we never got the dam bills they were sent to another town and completely different address. Do you think we are pissed well your right. well my four homes are worth over 300,000 so they my kiss my donky. everything we have is paid for. May be very cold day in *** before they ever see a dime.
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Review
#588430 Review #588430 is a subjective opinion of poster.
Product
Chase Bank Credit Card
Cons
  • Fraud deparment
  • Their service reps
Reason of review
Poor customer service
Loss
$535
Preferred solution
Let the company propose a solution

Chase Bank in Lake Havasu City, Arizona - Fraud Department is a Fraud, making applications to difficult.

1.0
Details
Applied online for credit card, CHASE had all my personal information, but still sent out a letter because CHASE could not "VERIFY" my personal information, even though they "VERIFIED" all of my personal information over the telephone! But because the FRAUD Department could "care less" about potential customers, they lost me as a customer, but again, they could "care less." The Fraud Department was asking me to provide the same information again, even though they already had all of my information in front of them from my application. Chase wanted me to submit by mail the same information that they already had in front of them. POOR Customer Service by the Fraud Department. CHase could "Care Less" about loosing customers. To bad, it's the customers that made them who they are.
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Review
#586834 Review #586834 is a subjective opinion of poster.
Product
Chase Bank Credit Card
Cons
  • Fraud deparment
  • Worse customer service ever
Reason of review
Poor customer service

Chase Bank in Portland, Oregon - QuickPay Holding MY Money Without Reason

1.5
Details
I work a second job out of necessity, and the company I consult for is out of state. We use QuickPay, and it's never been acceptable in terms of speed. The latest payment is the worst ever. It's been a week, my payment is being *held* by Chase for reasons the phone agent does not have access to, and I'm now overdrawn. I still have to wait 2 more days for my funds. Unfortunately, I can't *hold* the overdraft payments that Chase takes right out of my account. In short, they are holding my money arbitrarily and taking extra $35 "overdrafts". This would be considered stealing if a citizen handled someone else's money this way. Chase is floating my money and then double-dipping with fees that would not happen if they kept the 4-5 business days promise! Don't ever use this service if you need a quick transfer!
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1 comment
Anonymous
#935005

You must start a new policy to save yourself money and agony. You must not schedule payments or write checks until the money is released by the bank.

The late fees from the creditors will be less than the overdraft fees you are incurring.

Sorry you are in this position but it is what it is. Chase isn't going to change so you have to roll with it.

Review
#585631 Review #585631 is a subjective opinion of poster.
Product
Chase Bank Account
Cons
  • Unethical business practices
  • Worse customer service ever
Reason of review
Order processing issue
1.0
Details
To whom it may Concern, 1/11/15 There is sooo much that has happened to us. I really don't know where to begin except give you a breakdown. Since there is so much that has happened I will probably forget some things and add them on a separate page. If I have to...
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2 comments
johnnacalverase
#945905

You probably should not put your private life out in the open like this?

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Review
#585179 Review #585179 is a subjective opinion of poster.
Cons
  • Worse customer service ever
  • Unethical business practices
Reason of review
home forclosed on and they wont listen
Loss
$145000
Preferred solution
Want someone high up in the company to contact me and read our story and know that it is not our fault that this has happened and re-do our loan and stop the auction on it.
Tags
  • Forclosure

Chase Bank in New York, New York - Worst customer service

1.0
Details
My banker wrote down the wrong account number on my sample checks that he printed out. It transferred my direct deposit to someone else's account. They still can't figure out what to do. Worst customer service ever. Been on hold for the longest time. They did not put down a reference number every single phone call I have had with them. They originally told me it was going to get rejected because it is under someone else s name. It still was transferred to the other persons account. No one knows what they are talking about and I kept getting told two different things.
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Review
#584591 Review #584591 is a subjective opinion of poster.
Product
Chase Bank Deposit
Cons
  • Cust service
Reason of review
Poor customer service
Loss
$2140
Preferred solution
get my funds transferred to the right account that my personal banker messed up on by giving me someones elses account number when I opened up my account

Chase Bank Account Review

1.0
Details
Chase Bank - Simple Review #1421571616
Chase blocked my account and let me without any money to eat for a full day.. all started when I deposited a check that my husband gave... and they instead of calling me, they froze all my money... I hate them now... I have been a customer since year 2000.they just lost customer for being idiots,,,
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Review
#583720 Review #583720 is a subjective opinion of poster.
Product
Chase Bank Account
Reason of review
Poor customer service