Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Chase Bank - State and Federal Government protect Chase in Michigan

1.0
Details
This Bank Violated Fair credit reporting act, Fair Debt collection act, Dodd frank act, Respa, and the consent orders it signed under President Obama in 2010 and 2011 and continued to; Threaten my children and I, Reverse payments and try to force foreclosure on a home which was paid ahead on payments. The Department of Justice, Attorney General, (state and federal) were aware as well as white house, Gov. Snyder, Office of the comptroller, (ombudsman) and Attorney General. CIA, FBI. I contacted all of them and the most disappointing issue...My government failed to enforce their own laws and told Me, (single Mom) Get an attorney! So in the us justice if you can afford and attorney!
View full review
Review
#666290 Review #666290 is a subjective opinion of poster.
Service
Chase Bank Mortgage
Pros
  • Chase violated us laws and got away with it
Reason of review
Illegal activities ignored by Gvt.
Loss
$40000
Preferred solution
Full refund

Chase Bank - Review in Banks category from Lansing, Michigan

3.0
Details
In Lansing, Michigan they are unable to provide a notary seal in any of their branch. They say " Sorry, I don't have a notary seal". The offices at South Pennsylvania and Saginaw Hwy sent me to other banks different than Chase or other offices they have in other cities. It sounds ridiculouse for a bank to be unable have no way to legalize/notarize papers. Somebody may organize a charity event to help them get a notary seal since they need one that much.!
View full review
Review
#665784 Review #665784 is a subjective opinion of poster.
Reason of review
Poor customer service

Chase Bank in Spring, Texas - Lunacy

My mom used my debit card and overdrafted, so I transferred money to make sure that didnt happen. The next day I get an email about being over drafted twice. So, not only did they push the over draft charge before the transfer which was not the case when I checked my statement but I was charged twice for an additional overdraft. I asked the customer service what the other charge was for and was told it was for a bill that went through the previous Friday. So, I have no idea why that charge was then ran through the following week when it had already gone through the week before.
View full review
1 comment
Anonymous
#1016753

Sign up for overdraft protection bro, it'll save you and your mom $34. You'll have to link either your savings acct or credit card acct

Review
#665660 Review #665660 is a subjective opinion of poster.
Reason of review
Problems with payment

Chase Bank Account Review

2.8
Details
Chase bank cashes a back date check at a tellers digression.as long as you have fund in the account .
View full review
Review
#665090 Review #665090 is a subjective opinion of poster.
Product
Chase Bank Account
Reason of review
Problems with payment

Chase Bank in Evanston, Illinois - Chase now refuses to covert change

4.0
Details
This morning, I brought a canister of change to Chase and asked them to convert it into bills for me. They refused. I have done this many times, and asked why they wouldn't do it this time. Apparently, their new policy is not to accept customers' change unless it comes pre-rolled. In other words, unless we do all the work for them, they won't help us. This is ridiculous. Chase already beats us to death with arbitrary fees. They attach some petty fee to almost everything. And now, in addition, they are refusing to extend basic courtesies to customers. What a racket.
View full review
6 comments
Anonymous
#1016755

Then move your account else where, if you can't do a simple task of rolling your coins, then you shouldnt be banking

Anonymous
#1059358
@Anonymous

Chase and other banks do not have coin counters. Try understanding the issue before complaining.

I mean what's next...knowing your own account number or god forbid....having to present identification?

Anarchy buddy!

DennisFritz22
#1059458
@Anonymous

Then please explain to me why this particular Chase branch was counting my coins for YEARS until one day, they suddenly refused to do it. Why don't YOU try to understand the issue before mouthing off, you worthless *** stain.

Anonymous
#1059452
@Anonymous

Well, they used to be happy to do it. Then, they suddenly weren't.

And where the *** do you get off talking down to strangers like that, Mr.

Anonymous? I bet if you had to own your *** words, you'd show a little courtesy, you snarky piece of ***.

Anonymous
#1098772
@Anonymous

Chase just hates their customers and this is another step to prove it. I plan to move my account if they cannot do something simple like accept my money.

They are a bank, banks accept money don't they? They gladly took the bailout money from taxpayers and all they do is hate their taxpaying customers for it.

Anonymous
#1099561
@Anonymous

Wow, no other bank will take unrolled coins, that they did for years is somehow a negative.? Move your account if you wish, but you'll find no one else will take your change unrolled.

either. Your nasty comments to everyone else who commented is indicative of why that bank started to refuse to do you a service no one else would do.

View more comments (5)
Review
#663127 Review #663127 is a subjective opinion of poster.
Cons
  • Refusal to accept change
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Chase Bank - Chase Mortgage Escrow Account Review from Kew Gardens, New York

Chase margate scow department is very very bad service ? They did not pay my property taxes , last 3month over I will try solve my problem , they don't do yet , they are *** service ,
View full review
Review
#661843 Review #661843 is a subjective opinion of poster.
Reason of review
Problems with payment

Other Product Review

Can not get a hold of customer serviceat chase. It ask for my social and acc # too connect than says it cant connect my call this is total ***.
View full review
Review
#659266 Review #659266 is a subjective opinion of poster.
Reason of review
Poor customer service

Chase bank is awful

1.0
Details
chase employees are awful, rude and incompetent. me and my wife just spent over 4 weeks and it feels like 100's of hours of our time being transferred around and lied to. i don't think many of there employees even where paying any attention to what i was saying it was a waste of my time and theres. The where just wanting in till it was time to go home. MY request was a simple information request about a check that we did not get. At any other company this take at the most a 20 minutes. what did work was calling the CEO number 212 270 1111. They will try to transfer you to a call center where the employees are again awful, rude and incompetent. Do not let them transfer you. Demand that the person that answer the phone updates you about the status of you case. the will lie to you and hang up on or put you hold. you may have to call a couple of times. this is the only thing that works. only till this CEO number is tied up will any of the departments help you. its sad i had to do that but no one else will help unless the people that answer this number time is taken up. my time is just as important as there. the should improve there customer service if the don't what people calling the CEO number. Again do not let them transfer you. make the person who answer the phone get involved. also other numbers i got are tony garder at 614 422 0784 she is 1st level manger who helped me after 8 days. also call anthony M. at 813 584 3108 he is at security and tell him you want him to get involved because there customer service is so poor. The government should break this bank up. my wife is nurse and i am Veteran of the first gulf war who works nights to help to pay for my wife's school to become a NP. if any of these employees got this level of customer service from me or wife it would be criminal. they should feel ashamed. we deserve better customer service.
View full review
1 comment
Anonymous
#1016757

Is the check really for you??Maybe not

Review
#659262 Review #659262 is a subjective opinion of poster.
Cons
  • Non-existent customer service
  • Unlawful business practices
  • Service reps
Reason of review
Poor customer service
Loss
$1000
Preferred solution
better customer service

Check Deposit Review

1.3
Details
Told me check would clear within 3 business days. It's taken 7 to 9 every single time I've deposited. Closing account.
View full review
Review
#658675 Review #658675 is a subjective opinion of poster.
Reason of review
Order processing issue

Chase Bank in Burnsville, North Carolina - Loan modification nightmare

1.0
Details
Started the loan modification after a divorce and being a single mom who works full time (2 jobs) but stuck with the mortgage payment. I get no child support either and this was over a year ago. Made the trial payments and then was told to wait until they come up with a final modification for me and to not pay any more payments and I kept calling and they kept reassuring me everything was fine and then after about 7 months I get a letter of intent to foreclose. It's a scam for them to get your house. So then I pay up the whole thing and tell them to drop it. Forget it. I'll pay the original loan and they tell me everything is fine and they have stopped any loan modification. So I think everything is fine until I try to make this month's payment and can't. They tell me I am in arrears. Then I tell them to look again and an Anthony tells me there is over 7000.00 just sitting there has not been applied to anything and I get a loan modification by Fed-Ex today. I am at the end of my rope
View full review
1 comment
Anonymous
#1038994

Please call me I can get you the help you are looking for

360-271-1813

Review
#658312 Review #658312 is a subjective opinion of poster.
Cons
  • Lies and manipulations
Reason of review
They are either really dumb or very smart
Preferred solution
Let the company propose a solution