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Drive thru customer service | Chase Bank review from Deerfield Beach, Florida

I waited 43 minutes in drive thru today at Deerfield beach Florida drive thru when I left I called branch manager and asked what the problem was .. Ps here they short handed? She said no as a matter of fact we are fully staffed and it is normal wait time ..... Really I can order food and eat in 43 minutes in a drive thru food establishment?? She said I should bank online deposit or use ATM??? If that's the case then don't have drive thru I believed it was a convenience for there customers ????? This wasn't the first long long wait I had there either ..... Horrible customer service
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Review
#764089 Review #764089 is a subjective opinion of poster.
Service
Chase Bank Manager
Reason of review
Poor customer service

Chase Bank - Account Review from Vista, California

Forget that I had a coupon for "$300 free for opening an account" and never got the money - and forget that they only have Disney themed debit cards (here's a hint Mr. Bank Guys, I'm not a child and Mickey doesn't thrill me) but for some perverse reason, every branch in this town has Dum-Dum suckers in their candy bowls, telling you the client what they really think about you. The candy is superfluous, I don't really want to eat food or candy from a bank (just quick service and I'll be in and out before I starve to death, thanks) and get rid of those idiotic suckers. Or better yet, stop wasting money on this kind of stuff and pay your CEOs less, give some of that interest back to your customers.
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Review
#764043 Review #764043 is a subjective opinion of poster.
Product
Chase Bank Account

Chase Bank Staff Review from San Diego, California

2.0
Details
I am tired of waiting in long lines for one of the two tellers the Anaheim Lincoln Ave branch. What are we getting for the money we place in this bank? They want us to use the atm for all transactions now because tellers cost them too much money? What are we getting for the money we depisit then? Certainly not a decent interest rate on our deposits, yet they charge high interest to use our money. I am seriously going to change to another bank- one that still provides customer service.
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Review
#763912 Review #763912 is a subjective opinion of poster.
Reason of review
Poor customer service

Chase Bank Deposit Review

Trying to contact them about my direct deposit and I can't get thru. I'm thinking about filing charges because that's hard earned money
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Review
#762454 Review #762454 is a subjective opinion of poster.
Product
Chase Bank Deposit
Reason of review
Poor customer service

Chase Bank Mortgage Review

1.0
Details
Over three months, I just want to get out. Approved 2 mos ago, went forward with appraisal $500 cost. Now cash out was reduced $15000 and the interest is only 1/4 less than current rate. I want my money back and out of the entire transaction.
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Review
#761748 Review #761748 is a subjective opinion of poster.
Service
Chase Bank Mortgage
Reason of review
Bad quality

This bank sucks | Chase Bank review from Brooklyn, New York

3.0
Details
i opened a business account for a small painting business,the branch manager who opened the account told me all i needed for this was my EIN #(employer id #) .I asked if he was sure about this, ..and he was "positive"!! 2 months later, i have been using the acct. with no problems whatsoever... until i was out to dinner with a client, and my card was declined!!.. the chase rep on the phone told me that they are doing an "extra security check" on the account, and they needed more documents to prove that I opened the account,and that i am connected to the business.?!?!...it did not make sense..., So, .. i sent ALL the documents they requested... But this too was not good enough, ... i called again. This time they want a letter from the secretary of state!!!!... the secretary of state?? are they *** kidding me?...now, .. I DID NOT RECEIVE ONE EMAIL, LETTER NOTHING from them about any of this....they said they told my branch manager about this on dec. 4th 2015.But this guy did nothing to let me know whats happening...long story short, .. they closed my account, because i was supposed to have these documents within 10 days of their initial request(that the branch manager NEVER TOLD ME ABOUT)...i FOUND OUT ON DEC 24TH MY ACCT WAS FROZE...ON DEC 28TH, THE CLOSED MY ACCt.....*** YOU CHASE, ...*** YOU!.....
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Review
#761259 Review #761259 is a subjective opinion of poster.
Service
Chase Bank Banking Service
Reason of review
Poor customer service

Horrible Experience | Chase Bank review

I opened a new checking account with Chase. Two weeks later, 10 business days, they still would not release my funds. I talked to the off shore customer service reps they employ, and they said the funds would be released. The off shore customer service rep called and talked to both of the partners of the firm I work for and said they would release the funds. A week later now, and they never released them. I went into the bank, and the private banker (which was a joke) didn't know what was going on and couldn't help me. So, I went into another branch on my lunch hour today. At least the private banker at that branch was able to tell me what happened without any explanation as to the why, he couldn't believe what a mess they made. So he has promised to meet with me again tomorrow and allow me to use my money. What a horrifying experience, my bills are due, my mortgage and not to mention I couldn't Christmas shop. They stole all of my money!!!! Don't ever use Chase, they don't care, they don't know and they use off shore customer service.
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Review
#760355 Review #760355 is a subjective opinion of poster.
Product
Chase Bank Checking Account
Reason of review
Poor customer service

Chase Bank Checking Account Review

1.0
Details
My name is Adel. I went to open an checking and savings account at chase branch on 24230 NW FRWY, cypress, TX. The banker his name is "John Chance" is very rude and racism. Even the manager didn't help at all. i don't recommend chase bank to anyone. Very bad customer service and rude.
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Review
#758569 Review #758569 is a subjective opinion of poster.
Product
Chase Bank Checking Account
Reason of review
Poor customer service

Chase Bank - Credit Card Review from Gulfport, Mississippi

Same with me. I paid my credit card off in full...or so I thought, and closed the acct. A month in a half later I get a letter telling me I owe interest still in the amount of 64+$ this included a late fee of 15$. WTH is this so, went in the branch talked to branch manager. She tried to clear it up...only this time checking into it for me, she tells me its now 81+$...that if I dont pay it that it could go to collections???? What??? She asked me...if I had gotten a statement or looked up my acct.? I cant access my acct.its closed. And NO I did NOT get a statement either in the mail or via email...they are horrible!!! That is why I closed my acct. In the first place!!!
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Review
#757502 Review #757502 is a subjective opinion of poster.
Product
Chase Bank Credit Card
Reason of review
Problems with payment

Other Product Review

1.0
Details
Not all chase bank is bad service, the one in sepuleveda and Vannuys are not professional and there are under staff.
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Review
#757473 Review #757473 is a subjective opinion of poster.
Reason of review
Good customer service