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I have 6 accounts at Chase. They concluded that "you have been hacked" and demanded that I close all my accounts and open new ones.

3 hours today... and some of the accounts are closed, and data lost. NOW I have to go stand in line at Social Security for 4 hours to get my Representative Payee changed to the new accounts. WTF i going on?

Wy could I not simply use my accustomed accounts? What is this fantasy, paranoia about being hacked? I have 6 accounts at Chase. They concluded that "you have been hacked" and demanded that I close all my accounts and open new ones.

3 hours today... and some of the accounts are closed, and data lost. NOW I have to go stand in line at Social Security for 4 hours to get my Representative Payee changed to the new accounts. WTF i going on?

Wy could I not simply use my accustomed accounts? What is this fantasy, paranoia about being hacked?

Product or Service Mentioned: Chase Bank Account.

Reason of review: Poor customer service.

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Anonymous
#1405331

You are repeating yourself. {{Redacted}}