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Chase Bank - Account Review from Corona, California

2.1
Details
Chase bank on hesperia rd in victorville i signed my name on the list to be seen and there was 1 elderly lady in front of me, a couple of hispanic girls walked in and i believe were friends of the employee that was calling people on the list well the employee placed the clip board back and said nevermind and took them before myself and the elderly lady, i had a 1 hour window to get a simple paper and couldnt get it because i guess i needed to no the employees better, hey chase i have 4 accounts with you and now i will be closing them and spreading a bad name throughout the high desert, i have been with you 8 years and now i say f-off just like your employee told me when she bypassed me for the girls who walked in and bypassed protocol
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1 comment
Anonymous
#1163136

Is it possible the two ladies scheduled an appointment? Did you ask or follow up? Or did you assume?

Review
#801603 Review #801603 is a subjective opinion of poster.
Product
Chase Bank Account
Reason of review
Poor customer service

Other Product Review

They oin you fir everything they can top dollar... They dont limit how much they can penalize you, but you can penalized unlimited
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Review
#801454 Review #801454 is a subjective opinion of poster.
Reason of review
Bad quality

Chase Bank Staff Review

1.3
Details
Horrible. Their customer treatment is awful. Racist in Plainfield and Shorewoid. Shame on them.
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Review
#800502 Review #800502 is a subjective opinion of poster.
Reason of review
Poor customer service

Chase Bank in Conyers, Georgia - Bank with Chase

They just put in place there new on line banking web site. The pictures take for ever to load, it lost some of my information and it works like ***. I don't need pretty pictures and colors to look at my banking, I need black and white info and the infor. I had kept. You can't find what you need and it is spreed all over the place. Who's buddy at Chase needed a few billion and got this job. Boy another Obama care web site. Put it back to what works.
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Review
#798828 Review #798828 is a subjective opinion of poster.
Service
Chase Bank Online Banking
Reason of review
Bad quality

Chase Bank in Ohio - Levels of EMPOWERMENT

Teresa in the Florida call center (review the call) would not allow me to speak with a Senior Service Specialist because she was fixated on her limited level of empowerment and robotically repeated the same information. Eventually, I spoke with Natalia Gordon who are Senior Service Specialist and better able to help me understand the problem and were willing to call my credit union to help the issue. Really wish I had not spent ALL this time on the phone. What a wasted day! UGH!!!!
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1 comment
Anonymous
#1118324

It's Natalia and Gordon which are 2 different people, sorry

Review
#798186 Review #798186 is a subjective opinion of poster.
Cons
  • Worst customer service
Reason of review
Poor customer service
Preferred solution
make sure levls of empowerment are clearly defined

, THIRD WORLD Chase banks credit card security

First the voice of the people speaking all sound the same. THEY ASK YOU THE MOST *** SECURE QUESTIONS, AND THE THING IS, THESE PEOPLE CAN'T READ NOR SPEAK ENGLISH, SOME THIRD WORLD COUNTRY, THEY WON'T EVEN GIVE YOU THERE I.D. NUMBER. THEY KEEP GOOD AMERICAN PEOPLE ON THE TELEPHONE FOR 2 HOURS, ASKING YOU TO REPEAT THE QUESTIONS. THEY THE MOST STUPIDEST CUSTOMER SERVICE PEOPLE, VERY NONPROFESSIONAL. BRING THESE JOBS BACK TO THE USA. STOP USING CHASE BANK AND IT'S CREDIT CARDS, NO MORE THIRD WORLD CUSTOMER SERVICE.
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1 comment
Anonymous
#1163139

How are they supposed to give you their ID number since they cannot understand your English? Boy are you ***.

Also...most stupidest....is improper English...but again they cannot understand English.

Finally, they the?

I believe you mean they are the.

I mean I am only from a third world...it's called the Earth.

But what do I know I'm only from a

Review
#797813 Review #797813 is a subjective opinion of poster.
Product
Chase Bank Credit Card
Reason of review
Poor customer service
Loss
$3000
Preferred solution
BRING CHASE CUSTOMER SERVICE JOBS BACK TO THE USA

Chase Bank in Denver, Colorado - Enrollment site blows

I tried to enroll and get paid by a customer that i did business with, at their request. tried on my phone using chrome and the captcha kept kicking me out and making me re-enter several fields. about 40 tries. after getting to my desktop i tried again with a firefox browser, same result. first experience with chase. last experience also, if enrolling sucks this hard, the whole bank sucks. I have to add more words to post this. chase sucks chase sucks chase sucks chase sucks.
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Review
#797506 Review #797506 is a subjective opinion of poster.
Reason of review
Problems with payment
Tags
  • Chase Sucks

Chase Bank in York, Pennsylvania - Acknowledged Issues and did NOTHING to help.

Last week I had made a $600 payment to my credit card expecting the payment to clear, they have 24/7 service and representatives but told me that my payment could not be processed until Monday, leaving me stranded at the grocery store with a cart full after moving into a new apartment. This week I cashed in my reward points so that I would have the $191.25 to get the rest of the things I needed and they are telling me that the money is going to be held again until Saturday, a day that they aren't supposed to be able to submit things according to the rep. I spoke with last week. I have online banking for my debit card and it has never taken more than a few hours to reflect my withdrawals and deposits. The fact that it takes Chase this long to process and reflect my payments makes the card virtually unuseable and having to cash in my rewards and not be able to have the reward? Completely and totally unacceptable. As soon as the card is paid I'm so done with this *** company.
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Review
#797032 Review #797032 is a subjective opinion of poster.
Product
Chase Bank Credit Card
Reason of review
Problems with payment

Chase Bank - Account Review from Mountain View, California

1.6
Details
I have had several unauthorized charges to my account, There fraud dept kept letting someone debit my account after notified them. They act like it s your fault what? I finally got fed up with it and closed account, they sent me a check for 1 dollar, wow months later,I get closing account you owe 207.00 dollars what? Seriously, closed account. I had my account for years I,m disabled and never hardly ever over drawn acc. Why do they act like its your fault that you got charges that you didn't authorized? They allowed a vendor to just Debi my account after notifying them,I thought it was supposed to helping you with that sort of thing not work against you,This is how they treat disabled people? If you're not rich your not good enough for there bank,They make you feel like ***, I use an wheel chair was told to leave to find restroom, before, ,now I owe them $ Well let me see if I can get a loan on my chair, oh and there rewards cards, i shop to groceries ect,but not good enough for there cards,either, They are very discriminating against anyone who isnt rich ,are can walk good, Thanks I wet my self that day,Do you treat a dog like that?
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1 comment
Anonymous
#1116362

You sound embittered and apparently want to blame someone for your lot in life. Solving fraudulent charges to one's bank account is a simple procedure---tell the bank fraud is being committed and request a new account with new account numbers, etc.

Stop trying to be the victim. Life is tough.

Review
#795797 Review #795797 is a subjective opinion of poster.
Product
Chase Bank Account
Reason of review
Poor customer service

Chase Bank Account Review

2.7
Details
Excessive od charges, i check my account a lot i have receipts from the atm showing i was not overdrawn and yet i have awoke to three or more od charges that supposeably came in but i could not see them, i am contacting channel 7 pam riddle
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Review
#794114 Review #794114 is a subjective opinion of poster.
Product
Chase Bank Account
Reason of review
Problems with payment