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Chase Bank Manager Review

1.7
Details
After 25 years banking with Chase Bank I have decided to stop banking with them for extremely poor customer service, I introduced my family member to open a bank account and unfortunately was treated with disrespectful employee and bank manager at Twin Lake branch in Federal Way, Washington. We walked to Bank of America and were treated with much respect and dignity and opened an account with them
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Review
#834738 Review #834738 is a subjective opinion of poster.
Service
Chase Bank Manager
Reason of review
Poor customer service

Chase Bank Customer Care Review from Glendale, Arizona

Chase branch in Nanuet on Middletown Road where two chase employees we're the only ones on the platform. They ignited me waiting while they were chit-chatting with some guy right in front of me. When they finally acknowledge that I was standing there waiting they told me just wait a few more minutes while they talked. After another 10 minutes of watching them bs about the weather, branch manager Fran included, i finally got up and walked out. The branch employees aren't very helpful and don't seem to be happy to be working there. Gonna have to switch banks ugh what a pain!
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2 comments
Anonymous
#1200063

I agree with rollo2016. I further add...if you were standing, why did you need to get up? I call B S!

Acey
#1148626

What did they "ignite" you with? Are you alright or still on fire?

As for your complaint, go online to chase.com and find the place on the site where you can send an email to their customer service, etc.

and complain about this branch. Really, corporate needs to know.

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Review
#834662 Review #834662 is a subjective opinion of poster.
Service
Chase Bank Customer Care
Reason of review
Poor customer service

Short Review on April 22, 2016

I wanna chik my debit card working or no ?
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Review
#834304 Review #834304 is a subjective opinion of poster.

Short Review on April 20, 2016

2.7
Details
So now they closed the bank at Frys on Northern and and 51st Now They removed the ATM's from the QuikTrip what's going to be next ugh
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Review
#833409 Review #833409 is a subjective opinion of poster.

Chase Bank Mortgage Review

1.5
Details
Horrible experience with my mortgage in 2015, they waited for the last minute to varify your important documents and rush you, and tell you different thing, charge you for unreasonable device, never got To see corrected HUD and final appraisal until the time I sign the contract. And be careful, they use big portion of your mortgage payment toward escrow saving, not your mortgage payment!
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Review
#832375 Review #832375 is a subjective opinion of poster.
Service
Chase Bank Mortgage
Reason of review
Pricing issue

Chase Bank Debit Card Review from Moreno Valley, California

My Debit Card was stolen, I don't know how the person who stole it got my pin number. Long story short all my money was stolen. Went to the branch, the person was bold to deposit a check and try to withdraw. Chase "put money" in my account until they research the case. I filed police report. I did not touch their money I knew what my deposit was from my employer. I did not want them to say I spent money that was not mine. Here is beenough since April 1, another check deposited I'm only touching my money. I've paid bills, etc. I go to purchase dinner my account declined, went to the bank I can't get money from atm. I called transfered twice, then was on hold for 30 minutes before I lost contact. I was asked did I close the account, I'm using old card. I had to run it down new card new pin number. Finally I was told chase closed my account, I will not be getting a new card and there was no explanations. I am a Christian but I almost lost it. I told them by the time I finish with them it will no longer be called chase. I said it took thieves minutes to destroy my account and you're not keeping my money. I'm calling corporate in the morning and if they don't help me I'm getting a lawyer. If anyone has gone through what I am maybe we can all get together and make something happen!!
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Review
#832247 Review #832247 is a subjective opinion of poster.
Product
Chase Bank Debit Card

Bad customer service | Chase Bank review from Houston, Texas

1.3
Details
I have been a loyal Chase customer for over 30 years. I have had a Chase credit card for over 25 years. Chase has repeatedly denied charges to my credit card when I am outside my primary zip code even though I have called them repeatedly to tell them I would be traveling to another state. I have only had one charge to my credit card thatI challenged. I to not lose my credit card. They are just incapable of correctly programming their system. Maybe if they did not pay their CEO an outrageous salary or pay huge fines for fraud, they would not have to nickel and dime their loyal customers.
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Review
#832059 Review #832059 is a subjective opinion of poster.
Product
Chase Bank Credit Card
Reason of review
Poor customer service
1.0
Details
CHASE MORTGAGE DRAG THEIR *** ON MY TOWNHOUSE FOR 9 MONTHS! SHORT SALE! I PAID TO GET INSPECTION 300.00! THEN TERMITE INSPECTION! 50.00 THE HAD TREE REMOVED THAT WAS DOWN N BACK YARD ! I COULD HAVE BEEN MY NEW HOME N KY! INSPECTION CAME BACK 10,000- 15,000 DAMAGES AND...
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1 comment
Anonymous
#1227793

I WALKED AWAY!!!!!! LOST ALL THAT MONEY!!!!!!!!!!!

Review
#831130 Review #831130 is a subjective opinion of poster.
Service
Chase Bank Mortgage
Cons
  • Because of chase mortgage
  • Claims handling
  • I lost my townhouse because of c
Reason of review
PISSED! OUT 380.00 FOR TOWNHOUSE
Loss
$38000
Preferred solution
Full refund
Tags
  • Learn what customer service means

Visa Debit Card Review

1.0
Details
Wouldnt recommend anyone to this bank.
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Review
#829685 Review #829685 is a subjective opinion of poster.

Continued mistakes & bad service on mortgage | Chase Bank review from San Francisco, California

Chase is everything evil that most of the big banks are that nearly collapse our economy in '08. That said their mortgage rates saved us tens of thousands of dollars, so we signed a deal with the devil. In the bein, they were oh-so-responsive until you sign with them.... then you can't get ahold of anyone at all, there's delays & they make mistakes you have to fix (deducting payments from wrong acct) most recently: Sent a check to their Phoenix, AZ office using their "Add'l Principle Payment" slip. Of course they quickly cashed our check on 3/3. March statement comes showing check is cashed but sitting there "Unapplied". Sincethe statement was generated on March 4th, it's still suspicious that they couldn't cash & apply it on the same day, but I'm sure they did that to keep accruing interest, so I try to hold back the anger. Next month, statement comes and the LARGE amount of $ still shows as "Unapplied". So they get to take my money, charge me interest on the loan and do jacksh*t with my money? So I call and get the ubiquitous out of country call center with a guy speaking in a singsong voice who REPEATS EVERYTHING I SAY and prefaces every single freaking sentence with my name! After having to check with several people, he claims that they've applied the payment, supposedly retroactvely but couldn't give a specific date. He claims my loan amount has gone down. Yeah, i'll believe that when I see it on the next statement. And were they just going to sit on all that money until I noticed? Untrustworthy through and through! Avoid if you can. Use your local credit union!
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Review
#828031 Review #828031 is a subjective opinion of poster.
Service
Chase Bank Mortgage
Reason of review
Problems with payment