I have 7 accounts with chase, in addition to a business account. I used the chase quick pay with Zelle feature to purchase goods from someone.
We negotiated the purchase and I transferred the money, using Zelle’s guidelines. Of course, 2 weeks go by and this fraudster never sent the merchandise. I frantically calmed chase, assuming that they would protect me against bank fraud, but guess again!!! They opened a claim and within 3 days flat out refused to review further.
Wasted calls got me nothing but frustrated, and they couldn’t even give me a clear explanation as to what their fraud protection policy is!!!! Bottom line: DO NOT USE CHASE QUICKPAY
Product or Service Mentioned: Chase Bank Quickpay Mobile Application.
Reason of review: Problems with payment.