Chase Bank
Reviews and Complaints
Chase closed my business account without warning and has not provided a check for my money.
User's recommendation: Do not use this giant corporate bank that doesn't care about customers.
Bank account
Preferred solution: Price reduction
Chase Bank Leasing is a NIGHTMARE!
Preferred solution: Full refund
User's recommendation: NEVER, EVER LEASE THROUGH CHASE BANK
800 number blues !!
User's recommendation: Find a Bank that has a Banker !! not 800 numbers !!
Ordered Product Not Received
Preferred solution: Full refund
User's recommendation: Don't use them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDon’t do it
- Convenience
- Customer service and practices
- Chase did not return calls
- Awful customer service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Miami, FloridaPoor Service and Poor Response to Credit Card Complaint
Preferred solution: Our order and credit card credited for the amount as per our compliant. For the product that was not delivered. Very simple
User's recommendation: Drop your credit card, and accounts.
Chase Bank / AARP cancelled my credit card because my husband passed away and he was primary on the cardwas the primary !
User's recommendation: Don't have the primaries name removed from the bill xxx
Need to up my limit on my debit card please
Closed account after 3 days. Won't give me money.
User's recommendation: You bank here at your own risk. I don't care if you've been with them yrs..
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer0 help
- Expensive
- Only care about large business not small or idividual
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Customer service, wrong account, direct deposit
The account moved forward quickly AFTER the complaint was filed. Chase still did not acknowledge any wrong doing but I was finally able to contact someone above an account supervisor once the complaint was sent.
I appreciate the help. Without this system, the issue would not have been resolved
Preferred solution: Full refund
User's recommendation: Get away from them. Make your first deposit very small!
Chase Bank SUCKS
User's recommendation: Stay AWAY from Chase Bank
UNABLE TO ACCESS ATM ACCOUNT ONLINE
- Been with them since 2008
Cancellation of credit cards
- Poor customer service
- Cancellation without a valid cause
Preferred solution: Apology
User's recommendation: be aware before you sign up with chase card, especially business card. they are not your friend.
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Were you really treated bad or was it they didn't do what you wanted? C'mon....What do you want them to do?
You told them the person who they had the contract with passed away. That means the contract is over. It's that simple. Your relaying this story means nothing and could serve as a warning to people who want to take their spouse's name off of accounts.
Expect the same thing with utilities and such. OK...say it...."you must work for (insert company)."