Chase Bank Reviews and Complaints
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Latest review first
My husband and I are in the process of opening a brokerage account with JP Morgan Chase. The process which should have been smooth and quick has been shabby. The financial advisor who proudly displays "VP Investments" on his business card has been such a...
Chase Bank Financial Advisor
Chase Bank in Colorado Springs, Colorado - Chase Manhattan does not not black people
Chase does not like Black people. They were involved in Slavery, and they said that they would pay reparations. I don't know about you, but I want mine. Chase preys on Black people, well also hispanic. They think you're really crazy. They can do horrible things to you. I don't see why the government can't stop them. Do You? These people are so corrupt and they just smile and lie right in yor face. They focus on people that has equity in teir homes and they will just come take it if you let them.devilsl...........
Chase Bank Mortgage
Chase Bank in Boynton Beach, Florida - Chase Credit card an their Privacy Guard
I just looked at my Chase credit card statement and noticed a $12.99 charge,. When I called I was told that is by Privacy Guard and I needed to contact them directly. They also told me the charge has been monthly for two years! I called Privacy Guard and they told me that Chase Customer Service had verbally authorized them to do so. Called Chase back they said, the customer is responsible for such a requests! Well, I am fuming because I was in banking for 12 years, have a graduate degree, work in finance industry, and was at one time a Consumer Loan department supervisor. In addition I have "alert" on my credit reports which nobody can pull one without my signed permission. I am out over $300 and Chase which I am sure is benefiting from this union, is not willing to pay me back. Beware and look at your statements.
Chase Bank Loan
Credit Balance with JP Morgan Chase Bank Credit Card
On 11-23-07 I by mistake made a payment of $11,857.29 instead of my credit card *********** balance of $1857.29. It is 12-10-2007, 10:43 AM CST yet to receive the over payment. 11-25-07 at 8:17PM CST Ms. Erin took my 1st call and promised to get this issue resolved by sending me the credit balance right back in 2 to 3 days. To date I have not received my money back. I have made numerous calls to Chase customer service 800-436-7927 and why my money has not been returned back?
Chase Bank Credit Card
I opened up a credit card account with Chase Bank about a year and a half ago. Their customer service has been anything but helpful. Right from the beginning I had problems with them. First they said I went over my limit even though I absolutely did not. Because of...
Chase Bank Banking Service
Chase Bank in Providence, Rhode Island - Chase Credit Card late fee for paying bill early!
Chase charged me a $30 late fee because I paid my bill 8 days early! I have never paid them late, my payments are ALWAYS early and always at least 2-3 times what the min payment is! When I called to straighten out the matter, the staff was not at all helpful or sympathetic, nor was the "Supervisor" I spoke to. I was told my previous 2 payments had been applied to one statement b/c my payment was 8 days early, and there was NOTHING they could do about it because it was not a bank error! DO NOT use Chase for you credit card/financial needs!
Chase Bank Credit Card
Chase Bank in Lakewood Township, New Jersey - Do not refinance or us Chase!! They suck@!
I am a new customer to Chase refinance mortgage and have recieved the worse service. Instead of getting helpful people, I get people who want to pass the (buck) my call. I cannot seem to get any immediate assistance and have called this morning alone 3 times and have got transferred and disconnected. I ask to speak to a supervisor and again i suddenly got disconnected. So, I say if you can help it DO NOT use there service or you will be sorry. I am going to try to refinance just so that i wont have to deal with them. In this day and time they cannot afford to loose any customers but do not seem to care. Just thought I would warn others. Thanks & very frusterated Sonia Fernandez
Chase Bank Customer Care
Chase bank wont take my Deposit??
Years ago I had major problems with Bank One and ended up leaving them on very bad terms. I wasn't sure if there have been any improvements with the bank now that it has become Chase, but to my great disappointment I am once again displeased with this bank. They told me I cannot direct deposit a portion of my paycheck into my husband’s account without being added as an account holder! I have previously been able to direct deposit funds into a LaSalle Bank account which I am not an account holder of, and the payroll company (Paychex) has a signature line on the direct deposit form which is to be signed if the account you are depositing to belongs to someone else. I called National City to ask if this could be done, and they said absolutely! Looks like I'll be banking with them instead. What kind of bank won't take a deposit? A terrible bank like Chase, that’s who! I urge anyone who reads this: DO NOT BANK WITH CHASE! If you are with Chase, then move elsewhere and save yourself from their ignorance.
Chase Bank..Marathon oil charge cards
If you hold a Marathon oil card administered thru Chase. And if you don't trust Chase and would like to cancel your card. Don't just cancel the card, drop a note to Marathon explaining why you are cancelling their card. They do reply to emails. If enough people actually voice their opinion perhaps Marathon will find another administrator for their cards. I did this after I cancelled my card. They replied nicely, sent me a survey and then sent a 25.00 gas card. I made sure to explain my issue was with Chase, not Marathon and would be happy to do business with them again if they got rid of Chase. Here is the email for Marathon. Customerrelations@Marathonpetroleum.com
WORST SERVICE @ CHASE BANK
I WENT TO A 16831 COIT ROAD BRANCH TO GET A GET A NOTARY PUBLIC SERVICE....GUY NAME GIOVANNI "GIO" WOULD NOT DO IT. HE SAID HE NEED IT WRITTEN STATEMENT TAHT SAYING WHY AM I DOING IT AND WHY DO I NEED IT. AND I EXPLAINED HIM AND HE STILL WOULD NOT DO IT. THIS GUY 'GIOVANNI' IS WORRTHLESS, HE NEED TO WORK AT SHOE STORE, NOT THE BANK. THEN I WENT TO A BANK OF AMERICA RIGHT CROSS STREET. LISA WAS VERY NICE AND SHE DID IT FOR ME... CHASE BANK SERVICE GETTING WORSE ...WORSE ..I WIIL NEVER GO THERE AGAIN!!
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