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Chase Bank in Clarksburg, West Virginia - Chase lowered credit line because lack of use

I was a good customer always paid my bills on time and one day I went to pay off my Chase account and they had lowered my credit line from 2500.00 to 500.00 they say it is because of lack of use... I say it is because I pay my bills off when I get them and they make NO money off of me...And what really stinks is the only reason they are still in business is because WE the PEOPLE bailed them out!!! Well I am closing my account and can hopefully find a more reputable company
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Review
#177430 Review #177430 is a subjective opinion of poster.
Loss
$2000

Chase Bank in Washington, District Of Columbia - Chase Direct Marketing Overload

I am constantly getting mail from Chase these days! Besides the changes to privacy policy, overdraft charge, etc.(ones they are required to send) I'm getting tons of: "Upgrade your account for free Points", "Your account has been updated to Freedom, accept this invitation for Free Points" I just tossed over 9 CHase enveloped and multiple page letters in a 30-35 day period. That's a letter every 4 days! There so dumb: they have my email, I've enrolled in paperless checking, and they still inundate my mailbox with tons of paper. What the ?! CHASE, if you can see this, STOP sending me letters in the mail! I'm on the *** of quitting you altogether.
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Review
#177310 Review #177310 is a subjective opinion of poster.
Product
Chase Bank Checking Account

Chase Bank in Eureka, California - Wamu good, Chase BAD!

I had Washington mutual for seven years and did not have a single problem. I signed up for a chase credit card two years ago to get a discount on amazon.com, they never sent me my bill and by the time i got the card (so i could sign up for online banking) i already had a late fee! I called they said on their records they sent it, so there went my discount. So this is my FIRST late charge ever! Needless to say i didn't really like chase, well last year chase bought wamu. I wasn't happy but i figured one time incident, but just in case I'll open a local account. Well last week i got a letter from chase saying that they are going to "re-align my credit closer to my needs". Apparently this meant cutting my 2 credit card credit limits from $3000 each down to $500each! Now besides that first "missed payment" with chase years ago I have never went over my limit, i've never had another late fee, i've had the same job for 5 years and i have paid off more than $4000 in credit card debt through Wamu. Last time i checked my credit score was over 700. Add that to chase calling my house and trying to sell me account protection, and oh man are they persistent, also the way they sell the insurance is kinda iffy(they didn't mention there was a cost until i asked, this was after they tried to get me to say o.k or yes). So i guess its time to look for another nation wide bank...unfortuately i think the banks that were customer orriented weren't as profitable as the cut throat unscrupulous banks, so the bailout made them get bought out.
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2 comments
Anonymous
#132119

I NEVER HAD ANY PROBLEM WITH WAMU EITHER BUT CHASE TOOK OVER AND I HATE THEM IPUT ONE NUMBER WRONG ON MY DEBIT CARD PAYMENT AND THEY CHARGE ME A LATE PAYMENT FEE PLUS BANK INSUFFICENT FUND FOR BANK RETURING IT WAS NOT INSS. THEY REALIZE IT ALSO BUT WOULDNOT REMOVE THE FEE,S ILSO TALK TO THE HEAD PERSON AND HE HAD A SMART MOUTH ALSO

Anonymous
#129915

I never had any problems with WAMU either. I was one day late on my credit card payment chase charged me a 40 doller late fee.

I have never been late before so I asked them to remove the late fee and there response was NO! They are terrible.

Worst customer service I have ever seen. I hope they go down and go down hard...

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Review
#177222 Review #177222 is a subjective opinion of poster.
Product
Chase Bank Credit Card

Chase Bank in Washington, District Of Columbia - The banks got 4.5 trillion dollars not 700 billion and they're *** on consumers!

I am losing my house to the greedy banks who have run me around for over a year dangling a remodification loan in front of me only to turn me down for something that was on my application form a year ago!!! They are outright crooks and they stole 4.5 billion dollars of taxpayer money that the Fed (that is owned by the big banks) authorized and then kept secret from the public. When are people going to get mad about this and demand our money back. They've taken our savings, now they're taking our homes. And all they do is complain about how much health care is going to cost. THE BANKS GOT 4.5 TRILLION DOLLARS!!!! That's a almost a third of the national debt!!!
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1 comment
Anonymous
#250398

Help losing or lost? my home to chase bank!Deception fruid etc.Qualified for hemp program modifacation didnt seem to matter to chase bank?dont want to be homeless. Just want to save my house.....

Review
#177147 Review #177147 is a subjective opinion of poster.
Service
Chase Bank Loan
GMAC has reported incorrect information on my credit report. I've been researching so I can dispute this and get this stuff off of my credit report. I have made many payments to GMAC over the phone. They use JP Morgan Chase "Pay Connection" which is also referred...
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Review
#177083 Review #177083 is a subjective opinion of poster.
Product
Chase Bank Account

Update by user Aug 09, 2012

-UPDATE- 8-8-12

Over the years Chase has sold me off to a few companies who have offered pennys on the dollar. I have utterly refused. What they did was unethical, illegal, and *** WRONG !!! not a time will i give...

Today, in the mail, i got a letter. I...

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11 comments
Anonymous
#409624

Stole 20K last week. Claim its authorized under the signature card agreement. I am lawyer. They are WRONG. Its a crime and a tort!

Calling a press conference soon.

cr.defenders@yahoo.com if you have a story and willing to be interviewed by me or media.

Jim, J.D.

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Review
#176884 Review #176884 is a subjective opinion of poster.
Product
Chase Bank Checking Account
Loss
$250

Chase Bank in Geneva, Geneva - Chase Mortgage = Nightmare

After stalling my mortgage 2 MONTHS beyond the promise of the sales person, they delayed our closing another 2 weeks, now 6 months into the mortgage, without any change to taxes or insurance, are saying they need another 4K in escrow, effectively raising my fixed rate mortgage payment by $333/month. They chose to notify my by letter! Stay away from this train wreck of an organization. Employees inside have confidentially told me THEY won't uses their own company for mortgages due to understaffing and incompetence. The most telling of those was the manager of the Chase Bank who had to cut me the check for my closing costs!
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4 comments
Anonymous
#1223773

DO NOT USE CHASE!!!!!!!! They Suck!

90 day delay for a mortgage and it's their fault. I almost called Jamie Dimon I have friends who know him DO NOT USE CHASEEEEEEEEEE!!!!!!!!

Anonymous
#790977

Chase is a total nightmare. They have lied to us each and every day of our loan process even though we are putting 25% cash down on the house and have an 820 credit score.

They boxed us into a corner and would not tell us the truth until it was too late.

Now my wife and I are going to have to live in a hotel until we find a new home to buy. Thanks for ruining our lives Chase,

Anonymous
#462006

Yes, now they try and help their image by saying they will hire veterans! They need people who will take low pay for high stress work.

But they should be careful, it could end up like the post office! :roll

Anonymous
#461880

Same experience here! Started a refi with Chase at the beginning of January and promised a closing by Feb.

29. It is now April 6th and we still have not closed. They have asked for the same documents repeatedly, called with different closing figures over and over, we have received no less than 6 truth in lending statements in the mail. Meanwhile, our loan officer quit because she couldn't handle all of the complaints and incompetence.

This has been a joke from the beginning. We actually had to write a letter to the underwriter - TWICE - to explain why we made deposits into our bank account during the month. Hmm...

isn't that what people normally do when they get paid??? Ridiculous!!

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Review
#176860 Review #176860 is a subjective opinion of poster.
Service
Chase Bank Mortgage
Loss
$580
It costs $16,000 to get a free ticket, then you can't even go when you want! I was on the phone with a ticket agent the SECOND flights opened up, only to be told there were none. Southwest Visa lies and says there are no blackout dates, but there are - and they...
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7 comments
Anonymous
#653069

I purchased the card under a deal of 2 free flights when you spend 2000 dollars in the first 3 months. After not recieving the points for this promotion.

I called chase and they said i was only getting 1 flight at the time when I signed up. Supposely when you click on the tab for the promotion of 2 flights, they open a new window and you send your application off. Then they sent you an email saying you were approved and you just been rewarded 1 flight. Thanks for your business.

HAH!!!! Jerks!

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Review
#176207 Review #176207 is a subjective opinion of poster.
Service
Chase Bank Customer Care

Chase Bank in Citrus Heights, California - Im been raped of my money

Please do not bank with chase they put charges without telling you they took over 300 on my account this month and said the can't doing anything about it this was not my fault I was not overdrawm. they put holds on you account without telling you I miss washington mutual so bad they were the best bank. No im stuck with this *** hole of a bank this should be illegal what they are doing to there customuers if i miss spell works its only because im am so dam pissed right now took all my food money and money for my diabetes meds
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4 comments
Anonymous
#127562

Do what I did. Close your account with them.

They did the same thing to me and I got the same lame answer.

Fleecing their own customers is not good business practice. Screw them by taking your business elsewhere and spread the word that Chase Bank is a disreputable business that likes to screw with people.

desval0506
#127318

I can totally relate to you. These idiots put a restriction on my card w/out telling and dared to close my account w/out notice...

GRRRRR they said they would mail me a check with the remaining money i had on my acct. :( i hate them its been more than a week now, still no *** check.

Theyre causing me to have late fees on my payments not to mention my car payment just came up!! :(

Anonymous
#127207

I do not claim to be a scholar. I'm just and older woman.

I'm not rich. Just another american hard working american citizen slaving just to get by and getting ripped off. I'm not college educated but worked my butt off all my life as a waitress and I am proud of it because I was never on welfare.

I don't claim to be Self Righteous like you . Jesus loved the poor people and they will go to heaven before the most self righteous rich people!!!!!!!!!!!!!

Anonymous
#127193

Sounds like your student loan didn't help much with grammar and spelling. Too bad you probably won't qualify for another loan.

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Review
#175571 Review #175571 is a subjective opinion of poster.
Product
Chase Bank Account

Chase Bank in Ellenwood, Georgia - Co-borrow was not listed on Loan paper. but check came in our name

Subject: Co-Borrow, Doris S. was not listed on the loan papers even though she signed all the loan papers too and the Check came in our name We applied for a $56,000.00 montage. We both signed the loan papers, about 25 pages. She got laid off and they wont give her a modification loan because the loan was made to me. she was just the dummy signing the LOAN paper/cashing the check too?? tHEY USED ME FOR MY GOOD CREDIT, they said because i don't live there. but they knew i didn't live there
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Review
#175405 Review #175405 is a subjective opinion of poster.
Service
Chase Bank Loan
Loss
$56000